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Stames Logo

Cloud-based customer service & team communication S

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Stames - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Stames overview

What is Stames?

Stames is a platform that helps businesses improve their customer services through powerful tools and data. From sales pipeline tools to APIs that makes it easier to access customer data, requests, queries, complaints, feedback and much more. Stames connects teams to customers and helps businesses monitor, track & respond to the needs of their customers effectively & effortlessly.

What is most unique about Stames is it’s multi module feature which basically decentralizes an entire business’s customer service operations, empowering local teams (teams in branches, multiple locations, subsidiaries etc) to handle all customer issues. This significantly eliminates large volumes of customer requests and aims for speed in problem resolutions whilst giving executives oversight and administrative control.

Starting price

12.99per user /
per month

Alternatives

with better value for money

Stames’s user interface

Ease of use rating:

Stames reviews

Overall rating

4.8

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

4

1

0

0

0

Stames's key features

Most critical features, based on insights from Stames users:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Assignment management
Automated routing
Business process automation
Call center management

All Stames features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Assignment management
Automated routing
Business process automation
Call center management
Campaign management
Case management
Chat/Messaging
Collaboration tools
Communication management
Complaint monitoring
Configurable workflow
Corrective and preventive actions (capa)
CRM
Customer communication
Customer complaint tracking
Customer database
Customer experience management
Customer portal
Customer segmentation
Customer Service Analytics
Customer support
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Dashboard
Data import/export
Data visualization
Drag & drop
Email management
Engagement tracking
Feedback management
Forms management
For sales teams/organizations
Interaction tracking
Issue auditing
Issue management
Issue scheduling
Issue tracking
Lead generation
Live chat
Messaging
Mobile app
Monitoring
Multi-Channel communication
Multi-Channel management
Performance management
Performance metrics
Prioritization
Project management
Prospecting tools
Quality assurance
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring issues
Reminders
Reporting/Analytics
Reporting & statistics
Routing
Search/Filter
Self service portal
Sentiment analysis
Service level agreement (sla) management
Social media integration
Strategic planning
Support ticket management
Support ticket tracking
Survey/Poll management
Surveys & feedback
Tagging
Task management
Third-Party integrations
Ticket management
Trend analysis
Visual analytics
Workflow management

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Stames pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Per User Pricing

12.99

/user

Per month

Bundle Pricing

49

Per month

User opinions about Stames price and value

Value for money rating:

Stames support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
FAQs/Forum
24/7 (Live rep)
Knowledge Base

Training options

Webinars
Videos
In Person
Live Online
Documentation

Stames FAQs

Related categories