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Higher Logic Vanilla

4.4

(63)

Engage with Community

Higher Logic Vanilla Reviews (2025)

Overall rating

4.4

Rating criteria

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.58/10

Reviews by rating

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Pros and cons

“By distributing badges, we reward our top users and most engaged people and makes the platform a little more fun. The support team is super reactive as well, whenever there is an issue.”

John M.

Digital Project Manager

“Vanilla offers a Success Community for community managers to connect and share best practices, presents great webinars and holds regular networking events.”

Kara A.

Community Manager

“Cost effective with all the features that very high costing solutions have - we trialed 10 different solutions before selecting vanilla as they winner. New features rolled in all the time.”

Joe B.

DevOps Engineer

“It was unclear what changes would happen with a recent update, it's been left down to the forum owner to find the weird behaviors (such as filters not working correctly).”

Julian P.

Sr. Manager Customer Support

“The problem with vbBulletin was one of stability: we were having frequent outages in one incident we had to close the forum for about a month to deal with issues.”

Verified reviewer

Anonymity request

“That we did not discover it until last year. Seriously, I would be hard-pressed to identify anything about this platform that I disliked.”

Don F.

Web moderator

63 reviews

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