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Glean
Cloud Work AI platform for enterprise teams
Table of Contents
Glean - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Glean overview
What is Glean?
Glean is a single-tenant cloud Work AI platform that unifies enterprise search, a conversational AI assistant, and AI agents on a shared layer of company context. Designed for enterprise and mid-market organizations across more than 50 industries, it connects to 275+ business applications through native connectors and MCP-based integrations, indexing both unstructured and structured data with strict, permission-aware retrieval enforced upstream of any AI model. Employees across engineering, sales, customer service, IT, marketing, HR, finance, and legal can find information, generate answers, and automate multi-step work without leaving their existing tools. The platform is accessible via browser extension and embeds into Slack, Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, Miro, and third-party apps through open APIs and a web SDK.
At the core of the platform is an Enterprise Graph that maps dynamic relationships between people, content, workflows, and applications across the organization, supplemented by a personal graph per employee that reflects individual projects, collaborators, and work style. The AI assistant supports deep research, multi-step agentic task execution, contextual image understanding, fast and extended thinking modes, and personalized content generation including drafts, slides, images, and spreadsheets. The agentic engine plans, reasons, and orchestrates sub-agents in parallel; agents can be built in natural language, scheduled, triggered by events, or run on demand, and governed and shared organization-wide without advanced prompt engineering. A Model Hub provides flexible LLM model choice, and an AI Gateway supports routing and observability across models.
Glean addresses enterprise compliance and governance requirements through active data governance with permissions remediation, full observability over every query, answer, and action, and end-to-end permissions enforcement inherited directly from source systems. Structured data analysis extends AI capabilities to Snowflake and Databricks via natural language queries. The platform supports company-wide horizontal rollout across all departments and operates across 28 countries, serving Fortune 500 companies and global organizations including Booking.com, Comcast, eBay, Intuit, LinkedIn, Pinterest, Samsung, and Zillow.
Starting price
Glean’s user interface
Glean's key features
Most critical features, based on insights from Glean users:
All Glean features
Glean integrations (26)
Top integrations
Glean support options
Typical customers
Platforms supported
Support options
Training options
Glean FAQs
Glean has the following typical customers:
Large Enterprises
Q. What level of support does Glean offer?
Glean offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat