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Retail Pro
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Point-of-sale and retail management solution
Table of Contents
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Retail Pro - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Retail Pro overview
What is Retail Pro?
Retail Pro Prism is a retail management solution tailored for businesses in the retail industry, encompassing point-of-sale (POS), inventory control, customer relationship management (CRM), and the option of cloud mobile functionality.
Retail Pro offers data-driven operations with unified data from every channel and device, providing real business performance insights and identifying areas for improvement. The platform is highly flexible, with a tailorable point-of-sale, customizable interface, and adaptability to specific business needs. It also offers multi-national and multi-language support, localized for regional requirements such as fiscal and tax compliance.
Key benefits of using Retail Pro
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Versatility
Customization
Retail Pro’s user interface
Retail Pro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.0
Features
3.9
Ease of use
4.0
Customer support
4.2
Reviews sentiment
What do users say about Retail Pro?
Users think Retail Pro offers a user-friendly interface that makes training and daily operations straightforward, with most staff quickly adapting to its POS and retail management features. They appreciate its flexibility for various retail environments and value the ability to customize processes, though some find higher-level functions complex and restrictive.
Reviewers indicate reporting capabilities are robust and provide essential metrics, but they find customizing reports difficult and sometimes costly. They feel customer support is generally responsive and knowledgeable, yet some report inconsistent follow-through and added costs for specialized assistance or customizations.
Select to learn more
Who uses Retail Pro?
Based on 79 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Retail Pro's key features
Most critical features, based on insights from Retail Pro users:
All Retail Pro features
Features rating:
Retail Pro alternatives
Retail Pro
Starting from
275
Per month
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Retail Pro pricing
Value for money rating:
Starting from
275
Per month
Usage Based
User opinions about Retail Pro price and value
Value for money rating:
To see what individual users think of Retail Pro's price and value, check out the review snippets below.
Alberto N.
Sales Support
Gail C.
Retail Pro integrations (17)
Retail Pro customer support
What do users say about Retail Pro customer support?
Customer support rating:
We analyzed 38 verified user reviews to identify positive and negative aspects of Retail Pro customer support.
Widely noted by reviewers, Retail Pro's support team is responsive, knowledgeable, and quick to resolve issues.
A significant portion of users highlight the availability of multiple support channels, including live chat and phone.
A number of users appreciate the professionalism, patience, and expertise consistently shown by support staff.
Support options
Training options
To see what individual users say about Retail Pro's customer support, check out the review snippets below.
“We get awesome tech support when needed, and I especially love the live chat feature that lets us ask quick questions.”
Brian W.
“Retail Pro offers improved and informative support that is focused on knowledge-based solutions.”
Alberto N.
Sales Support
“They are well established and have a large team of highly skilled professionals providing service and support on the Retail Pro product. ”
Clive B.
Retail Pro FAQs
Retail Pro has the following pricing plans:
Starting from: $275.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Retail Pro?
Retail Pro has the following typical customers:
Mid Size Business, Small Business
Q. What languages does Retail Pro support?
Retail Pro supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Ukrainian, Vietnamese
Q. Does Retail Pro support mobile devices?
Retail Pro supports the following devices:
Android, iPad, iPhone
Q. Does Retail Pro offer an API?
Yes, Retail Pro has an API available for use.
Q. What other apps does Retail Pro integrate with?
Retail Pro integrates with the following applications:
Gateway Ticketing, WooCommerce, SPS Commerce, QuickBooks Desktop, Sage 300, NetSuite, Sage 200, SAP Business One, QuickBooks Enterprise, Opera, QuickBooks Online, Amazon Connect, Enabler, FastBound, BigCommerce, Shopify
Q. What level of support does Retail Pro offer?
Retail Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
