App comparison
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ServiceBell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based video-first chatbot solution
ServiceBell Alternatives & Competitors (2026)
Top 6 free alternatives
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.6
Value for money
Starting price
0.7
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI tool with natural language processing
0.8
Value for money
Starting price
0.8
Functionality
Third-Party Integrations
5/5
Activity Dashboard
5/5
Surveys & Feedback
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.6
Value for money
Starting price
0.6
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.5
Value for money
Starting price
0.4
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
1.2
Value for money
Starting price
1.1
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
0.3
Value for money
Starting price
0.2
Functionality
Third-Party Integrations
5/5
SMS Messaging
5/5
Real-time Conversations
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
0.5
Value for money
Starting price
0.6
Functionality
Customizable Branding
5/5
Contact Database
5/5
Online Forms
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
0.5
Value for money
Starting price
0.8
Functionality
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based communication management platform
0.5
Value for money
Starting price
1.0
Functionality
Multi-Channel Communication
5/5
Customizable Templates
5/5
Chatbot
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation insights to drive rep performance improvements
0.9
Value for money
Starting price
0.8
Functionality
Reporting/Analytics
5/5
Commenting/Notes
5/5
Scheduled Recording
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Self-learning conversational AI for lead nurture on websites
0.1
Value for money
Starting price
0.2
Functionality
Lead Distribution
N/A
Feedback Management
N/A
Returns Management
N/A
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
0.6
Value for money
Starting price
0.4
Functionality
Real-Time Notifications
5/5
Activity Tracking
5/5
Chat/Messaging
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform
1.0
Value for money
No pricing info
Starting price
1.0
Functionality
Customer Engagement
N/A
Speech Recognition
N/A
Real-Time Monitoring
N/A
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
0.6
Value for money
Starting price
0.7
Functionality
File Sharing
5/5
Widgets
5/5
Screen Sharing
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sendbird is the AI customer experience company.
1.2
Value for money
No pricing info
Starting price
1.1
Functionality
API
1/5
Language Detection
N/A
Customizable Branding
N/A
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chat Your Way to Success with SparkTG!
Value for money
Starting price
Functionality
Transcripts/Chat History
5/5
Language Detection
5/5
For Sales/Marketing
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered conversations for better website conversions
0.5
Value for money
Starting price
0.5
Functionality
Forms Creation & Design
5/5
Process/Workflow Automation
5/5
Customizable Templates
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel live chat and chatbot software for business
0.2
Value for money
Starting price
0.4
Functionality
Mobile Access
5/5
Proactive Chat
5/5
Live Chat
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Deliver the support your customers expect
0.6
Value for money
Starting price
0.5
Functionality
Real-time Consumer-facing Chat
5/5
Live Chat
5/5
Chat/Messaging
5/5
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI service management
1.0
Value for money
Starting price
0.5
Functionality
Drag & Drop
N/A
Workflow Management
N/A
Configuration Management
N/A
Top Features
Natural Language Processing
5/5
Chatbot
5/5
Automated Responses
5/5