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Top Rated AI Agents for Customer Support Software with Mac

Last updated: August 2026

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33 software options

Intelswift logo

AI-driven customer service automation platform

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Intelswift is an AI-first customer service automation platform that turns support centers into profit centers. AI agents resolve up to 70% of routine inquiries instantly while providing human agents with real-time insights and suggestions to handle complex issues faster.

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Dentomation logo

All in one dental practice management platform

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Dentomation is an all in one dental practice management platform for UK dental practices, covering diary, records, notes, NHS workflows, compliance, HR, payments, communication and AI automation.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

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Aircall logo

AI powered customer communications platform

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Aircall is a customer communications platform unifying channels like phone, WhatsApp, and text. Its cloud-based system includes AI Voice Agents for inbound calls, real-time conversation intelligence, and integration with tools like Salesforce, HubSpot, and Zendesk. Businesses can track performance metrics with detailed analytics and manage all interactions through an intuitive interface.

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Talkdesk logo

Cloud-based contact center & customer experience platform

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Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

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All Onboard logo
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AI agent management and knowledge platform

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All Onboard is a platform for managing AI agents and curating knowledge, enabling organizations to deploy agents across channels like Slack, email, Telegram, Discord, Teams, Zendesk, and more. It ingests documentation to power agents and offers features like confidence-based escalation, knowledge gap detection, and real-time monitoring with analytics on deflection rates and resolution times.

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PULSE DeepConnect logo
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AI agents for HR and benefits administration

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PULSE DeepConnect is an AI platform automating HR and pension administration inquiries. It autonomously processes employee requests, from initial contact to completion, in 80 languages. Tasks include vacation requests, certificate generation, data updates, onboarding, and pension inquiries. The platform integrates with systems via APIs, offering configurable workflows with approvals and handoffs. Fully compliant with GDPR, it ensures seamless and secure operations.

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Botpress logo

On-premise conversational AI platform for creating chatbots

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Botpress is an on-premise conversational artificial intelligence (AI) platform designed to help businesses in healthcare, financial services, eCommerce, education and other industries create chatbots using natural-language understanding (NLU) technology. Managers can embed chatbots on web pages and utilize a centralized dashboard to gain insights into engagement metrics.

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AI-Autofy logo
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AI assistant for multilingual customer support

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AI-Autofy is a multilingual AI assistant platform that transforms website content and business data into customer support chatbots. The software features no-code installation across platforms including WordPress, Shopify, Wix, and Squarespace, with support for over forty languages. It offers knowledge base integration through website crawling, document uploads, and FAQ imports, along with live data connections for inventory, bookings, and account information.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Viirtue AI Voice Agents logo
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White-Label AI Voice Agents Built for MSPs and Resellers

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White-label AI voice automation built for MSPs and telecom resellers. Native to Viirtue Cloud PBX, with per-tenant knowledge training, natural-language routing, ticketing, scheduling, and caller authentication. ViiBE handles usage rating, telecom taxes, and compliant billing automatically.

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SketricGen logo
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No-code AI builder for workflows and automation

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SketricGen is a no-code AI agent builder that enables organizations to create customer-facing brand agents and internal AI workforce solutions. The platform allows users to deploy AI agents trained on their content across websites, WhatsApp, Slack, and over two thousand integrated applications. It features a drag-and-drop workflow builder, text-to-workflow generation, and dynamic knowledge bases that support document uploads and website crawling for contextual responses.

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VOICERAcx.ai logo
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AI FUELED CX

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VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

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Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

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Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

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ContactPigeon logo

Omnichannel customer engagement for eCommerce and Retail

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ContactPigeon is a marketing personalization & automation software which includes features designed to work with eCommerce to engage, retain, & grow customers

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

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JustCall logo

AI-Powered Business Communication for Sales & Support Teams

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Connect with customers on voice, SMS, email, or WhatsApp. With AI agents, automation, and 100+ integrations, you can reply instantly, close more deals, and keep customers happy even after hours.

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Auto Asistente logo
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AI virtual assistant for business messaging

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AutoAsistente is an AI-powered virtual assistant platform designed to automate customer service for businesses across multiple messaging channels. The software connects to WhatsApp, Instagram, Facebook, and TikTok to provide automated responses around the clock. It includes features for appointment scheduling with Google Calendar integration, automated payment reminders, digital product catalogs, WhatsApp marketing campaigns, and a dashboard with analytics for monitoring performance.

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Jotform AI Agents logo
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AI-powered customer service automation platform

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Jotform AI Agents is an automated customer service tool that enables businesses to build and train customizable AI-powered assistants. The platform offers deployment across multiple channels including phone, chatbot, voice, WhatsApp, Messenger, Instagram, Gmail, and SMS. It features over seven thousand agent templates and supports multi-language interactions for global audiences.

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ChatOtter AI logo
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AI chatbot for lead capture and qualification

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ChatOtter is an AI-powered lead agent platform for small and medium enterprises, operating across WhatsApp, Zalo, Telegram, LINE, Messenger, and website widgets from one setup. It provides source-cited responses from business documentation and integrates with HubSpot, Slack, Calendly, Stripe, and Shopify to capture leads, book appointments, and process payments. Conversations escalate to human agents when needed.

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Acclaim logo
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Voice AI for regulated financial services

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Acclaim is a voice-first AI platform designed for regulated industries such as banking, fintech, and credit unions. The platform features on-premises or private cloud deployment options, goal-oriented agent logic for defined business outcomes, and configurable compliance guardrails. It includes a self-service Agent Studio for building and managing AI agents, real-time conversation adaptation, and multilingual support across multiple channels.

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Ovellan logo
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AI chatbot for customer service and sales

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Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

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Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 is a global provider of innovative AI-powered omnichannel customer support solutions for commercial, government, and nonprofit organizations.

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