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Top Rated AI Agents for Customer Support Software with Free trial

Last updated: October 2026

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242 software options

Freshdesk logo

Cloud-based AI help desk for teams of all sizes

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Cloud-based customer service help desk for all business sizes, with AI-powered ticketing, omnichannel support, and automation.

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Tidio logo

Aill-in-one customer support software with AI features

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Tidio is a customer service suite with help desk, live chat, chatbot, and AI agent options. Lyro, it's conversional AI chatbot, is capable of resolving up to 64% of incoming issues. Sign up for a free 7-day trial.

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HelpCrunch logo

Cloud-based customer communication platform for SMBs

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Cloud-based customer communication platform combining live chat, shared inbox, and email marketing for web and mobile businesses.

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Shelf logo

Knowledge & data foundation for trusted enterprise AI.

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Shelf turns enterprise knowledge and business context into a trusted AI Data Layer for better answers for people and AI.

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LiveAgent logo

Cloud-based customer service platform for all sizes

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Cloud-based customer service platform for businesses of all sizes, combining live chat, AI chatbot, email ticketing, and call center.

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Chatway logo

Live Chat and AI Chatbot for Smarter Customer Support

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Chatway combines live chat, AI-powered customer support, omnichannel messaging, automations, team collaboration, ecommerce integrations, mobile apps, Help Center, live translation, MCP, REST API, and Webhooks in one platform for faster, smarter customer service.

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Comm100 logo

Omnichannel customer engagement for any business

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Cloud-based and on-premises omnichannel customer engagement platform unifying live chat, AI chatbots, ticketing, and CRM tools.

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Gorgias logo

The Conversational AI platform for Ecommerce

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The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

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Cognigy.AI logo

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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Kommunicate logo

Customer support automation tool for enterprises

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Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.

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CoSupport AI logo

Cloud AI platform for customer support automation

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CoSupport AI is a cloud-based AI platform for mid-to-large businesses that automates support tickets, delivers agent reply.

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LoyJoy logo

Enterprise AI Agents for Chat and Phone

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Enterprise AI Agents that resolve customer inquiries end-to-end via chat and phone. Business teams build agents without code; IT retains governance. 100+ process modules integrate knowledge, product data, SAP, Salesforce, CRM and ERP. Developed in Germany, EU-hosted and GDPR-compliant.

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Text logo

AI-powered support that turns every chat into revenue.

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Text is customer service software that goes beyond resolving conversations — it turns them into revenue. AI agents work alongside human agents in one inbox, handling support, qualifying leads, and driving sales. Trained on your knowledge base. Ready to go in minutes.

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Intelswift logo

AI-driven customer service automation platform

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Intelswift is an AI-first customer service automation platform that turns support centers into profit centers. AI agents resolve up to 70% of routine inquiries instantly while providing human agents with real-time insights and suggestions to handle complex issues faster.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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HostAI logo

AI-powered guest messaging software for short-term rentals

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HostAI is an AI-powered guest messaging software for short-term rentals designed to automate communication and enhance guest experiences. It can identify and track maintenance tasks, handle guest phone calls with voice AI, fill calendar gaps, and more.

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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Cekat.AI logo

AI-powered omnichannel chat and CRM platform

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Cekat's AI handles every inbound WhatsApp, Instagram, and live chat conversation, around the clock. No lead goes unanswered at night, on weekends, or between follow-ups. 3,000+ businesses across Asia use Cekat to turn customer conversations into closed deals.

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360 SMS App logo

Salesforce-Native AI Messaging Across 15+ Channels

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360 SMS App is a Salesforce- and Zoho-native, AI-powered messaging solution for engagement across 15+ channels directly from your CRM. Trusted by 60k+ users in 100+ countries, it centralizes SMS, WhatsApp, WeChat and more with automation, AI replies, chatbots, insights, and compliance.

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Zolie logo

AI receptionist in YOUR voice, books into Square/Wix/more

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Zolie answers the calls spa, salon & barbershop owners miss — in a clone of the owner's own voice — and books real appointments into owner's calendar. From $49/mo.

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Chatdrill logo

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Pluno logo

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cVortex logo

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Hoory logo

Cloud-based conversational AI platform

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Hoory is a conversational AI Platform designed to automate customer support processes and streamline communication. As an AI assistant, Hoory understands user intent and provides sharp, context-savvy responses to efficiently handle high-volume queries. The platform offers a robust set of features to elevate the customer support experience.

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