App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Chatbot Software with Knowledge Base Management (2026) - Page 2
Last updated: February 2026
100 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI First Customer Service Software | AI Agents | AI CoPilot
Read more about Desku
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based visual AI-powered customer engagement solutions.
Read more about INSIDE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
Read more about Smith.ai
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Read more about Quiq
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI tool with natural language processing
Read more about Haptik
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered conversations for better website conversions
Read more about Serviceform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
Read more about Oracle Fusion Cloud HCM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversational AI platform for enterprise
Read more about Boost.AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Customer Communication Platform
Read more about Acquire
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and conversational AI solution
Read more about Botsify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-Powered Chatbots, Messaging & Live Chat for Businesses
Read more about Conversational Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Amio helps you create AI chatbots for your e-shop.
Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them
Read more about Amio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Comprehensive change and service management.
Read more about ChangeGear
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform
Read more about iNextLabs
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Search. Ask. Do. Conversational AI Agents by Mindset AI.
Read more about Mindset AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Only AI Customer Service Solution You Need
Read more about ZyraTalk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
Read more about charles
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI customer service agent platform for enterprise.
Read more about Ada
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fully Customizable AI Agent for Customer Service
Read more about CoSupport AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
An intelligent customer service experience.
Read more about Sagicc
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified management tool for customer service conversations
Read more about RingCentral Engage Digital
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center Customer Experience platform
Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.
Read more about Eloquant
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with automation
Read more about eBanqo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power the Toughest Conversations
Read more about Moveo.AI
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Hyversa: Elevate Your Customer Experience!
Read more about Hyversa