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Customer Retention Software for Freelancers (2026)

Last updated: February 2026

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15 software options

LiveAgent logo

Multichannel customer care solution with an AI chatbot

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LiveAgent is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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Hotjar logo

Digital experience insights for any business selling online

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Hotjar is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Campaign Monitor by Marigold logo

Cross-channel marketing made simple and stress-free

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Campaign Monitor by Marigold is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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XM for Customer Experience is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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Emma by Marigold logo

Multi-channel marketing that works for you.

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Emma by Marigold is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Pushwoosh logo

Retain your valuable audience through effective messaging

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Pushwoosh is available for Freelancers and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk, FAQs/Forum.

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Selligent logo

Multi-channel marketing solution fusing insight & engagement

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Selligent is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Akita logo

Customer Success Software

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Akita is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Stames logo

Cloud-based customer service & team communication S

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Stames is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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OptCulture logo

Cloud-based customer loyalty tool for retailers.

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OptCulture is available for Freelancers and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep).

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Epicor Service CRM logo

Cloud-based service CRM solution

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Epicor Service CRM is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base.

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Skeepers Feedback Management logo

Understand and improve your customer experience

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Skeepers Feedback Management is available for Freelancers.

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ProsperStack logo

Software for automating & enhancing the customer acquisition

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ProsperStack is available for Freelancers and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

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EngagePackage logo

Customer engagement software

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EngagePackage is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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