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Top Rated Knowledge Base Software with Dashboard - Page 7

Last updated: July 2026

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182 software options

Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Focus Softnet logo

One Platform. Complete Business Control

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Focus Knowledge Base helps organizations create, manage, and share information, guides, and FAQs through a centralized repository.

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Cherwell Service Management logo

Customizable IT service management solution

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Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

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Track-It! logo

Help desk and asset management

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Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

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Dynamics 365 logo

ERP and CRM applications from Microsoft

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Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

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Web Help Desk logo

IT asset and knowledge management

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Web Help Desk by SolarWinds is a customizable help desk & IT asset management solution for businesses within industries such as education, healthcare, government, & more. It offers features for managing IT assets, IT services, knowledge, remote support, SLA, time & billing, workflows, & more.

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Sage CRM logo

Web-based CRM for small and medium businesses

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Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

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Odoo logo

All-in-one open-source business software

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Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.

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Agile CRM logo

Sales and marketing CRM for growing businesses

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Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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SOPX logo
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AI-driven SOP creation and management

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SOPX is an AI-native internal knowledge base for work instructions and standard operating procedures. Every procedure lives in one searchable organization, accessible by link or QR code at workstations. Build new procedures from video or PDF in under 10 minutes. No writing required.

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Help.center logo
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AI-powered knowledge base & chatbot for support

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Help.center is an AI-powered knowledge base and chatbot platform that lets businesses create branded help portals, answer questions instantly, and reduce support tickets. With multilingual support, SEO optimization, and real-time analytics, it delivers streamlined self-service.

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eGain AI Knowledge Hub logo
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#1 Knowledge Management System - Top-rated by Gartner

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eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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Dokly logo
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Docs platform with visual editor & AI assistance

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Dokly is a modern knowledge base platform for support, ops, and product teams. Launch a branded help center or internal wiki in minutes — browser-based editor, instant search, AI-assisted writing, custom domains, and analytics built in. No per-seat fees, no IT setup, no annual contract.

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Morphy logo
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Branded onboarding, e-learning & knowledge base for SMBs

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All-in-one branded platform for onboarding, e-learning, and knowledge sharing for SMBs.

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readyplace logo
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AI-powered tutorial management system

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readyplace is an AI-powered tutorial system enabling organizations to create step-by-step click tutorials for process documentation and knowledge transfer. Users can record processes, mark elements, and add explanations in 50+ languages via AI translation. It offers access control, multilayer categorization, and supports internal/external sharing for onboarding, service desk support, and software documentation.

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Trace logo
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Comprehensive process documentation platform

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Tracework AI enables users to create instant how-to software guides with step-by-step on-screen overlays that require no Chrome extension. The platform streamlines workflows for Customer Success, HR, and IT teams through efficient process documentation, quick coworker guidance, and simplified onboarding procedures for both customers and new hires.

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KnowledgeBase logo
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Guide and educate customers

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KnowledgeBase is customer service software for building a comprehensive help center, providing frictionless customer support and self-service round the clock.

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Verint Knowledge Management logo
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Artificial intelligence-enabled knowledge management system

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Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled software designed to help businesses create knowledge bases and interact with clients via a unified platform. It enables professionals to automate workflows, manage digital content, and resolve customers’ queries.

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Hyperdocs logo
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Documentation that stays in sync with your product

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Hyperdocs is an AI Documentation platform for SaaS teams. Generate docs from your codebase, sync them automatically via GitHub, and give users instant answers with a built-in Help Center, Changelog, and AI Answer Agent

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Dcyde logo
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Team decision & knowledge management tool

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Dcyde is a decision documentation platform that captures team decisions and their underlying reasoning from tools like Slack and Figma. The software stores decisions with attribution, dates, and context in a searchable repository accessible to all team members. It includes features such as voting for alignment, source linking to external tools, and notification capabilities to help teams maintain institutional knowledge across timezones and during onboarding.

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Cobbai logo
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AI agents for customer service

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Cobbai integrates with knowledge bases to deliver precise, AI-driven responses and empower both customers and support teams.

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Kandbe logo
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Knowledge base platform for IT teams

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Kandbe is a fully managed knowledge base platform for IT teams that includes a library of support guides for common business software in a clear and easy to follow format, and automatically keeps them up to date when software interfaces change.

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