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Knowledge Base Software Integrated with Salesforce Service Cloud (2026)

Last updated: April 2026

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14 software options

Salesforce Sales Cloud logo

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Integrates with Salesforce Service Cloud, Returnless, BrainPredict, …

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Elium logo

Smart knowledge for global operations and customer services

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Integrates with Salesforce Service Cloud, Vanta, Google Docs, …

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Empolis Industrial Knowledge logo

AI-powered Knowledge Management Software

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Integrates with Salesforce Service Cloud, Confluence, Jira, …

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Inbenta logo

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Integrates with Salesforce Service Cloud, CXone Mpower, RingCentral Engage Digital, …

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Helpshift logo

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Integrates with Salesforce Service Cloud, Twitter/X, Dropbox Business, …

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Forethought logo

Empower your support team with AI.

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Integrates with Salesforce Service Cloud, Zendesk Sunshine, ServiceNow, …

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Stonly logo

Cloud-based knowledge management and decision tree software

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Integrates with Salesforce Service Cloud, WordPress, Zapier, …

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Brand Embassy logo

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Integrates with Salesforce Service Cloud, CXone Mpower, Brandwatch, …

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MindTouch logo

The Customer-First Knowledge Management Platform

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Integrates with Salesforce Service Cloud, ServiceNow, XTM Cloud, …

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