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Top Rated Virtual Assistant Software with Zendesk

Last updated: September 2026

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20 software options

Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk’s Virtual Assistants provide 24/7 seamless customer support, lead engagement, appointment management, and survey collection. Let AI handle repetitive tasks while your staff focuses on high-value interactions that require human judgment or empathy.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

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Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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Ideta logo

Build AI agents. No code. No limits.

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Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation.

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ViaSay logo

Platform that makes customer interactions simple & efficient

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ViaSay is a leading Conversational AI and Customer Experience Automation platform.

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Beam logo

Cloud-based and AI-enabled talent development software

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Beam is a cloud-based and AI-enabled talent development software that enables businesses to engage, develop, and retain individuals.

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Squirro logo

Data finds purpose with Squirro

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Squirro offers advanced AI solutions, from first response and copilot to automation. Data finds purpose with Squirro, the first enterprise-ready generative AI for automation, insights and search. Trusted by central banks and over 30 industr

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Engaige logo

The AI customer support agent that acts like you

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Engaige is the AI Ecommerce support platform for fast-growing DTC brands.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

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DeepConverse logo

Cloud-based AI customer support automation platform

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Cloud-based customer support automation for B2C companies, featuring an AI Support Agent, interactive decision trees, and omnichannel.

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watsonx Assistant logo

Virtual assistant powered by AI

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watsonx Assistant (formerly known as IBM Watson Assistant) is a cloud-based chatbot solution which provides features such as intent recognition, natural language processing, query suggestions, and automated responses.

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INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Celoxis logo

AI-enabled platform for streamlining project management

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Celoxis Virtual Assistant LEX is an AI tool with NLP that streamlines project management. LEX automates tasks, provides updates, and offers insights to optimize resources, track progress, and identify risks. Integrated with Celoxis, it enhances collaboration and supports data-driven decisions.

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Omnistra logo
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AI workforce for commerce: voice and messaging agents

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Virtual assistants for commerce that answer, sell and run order operations in 60+ languages, with Bangla and English native. Governed by a visual workflow engine, analyzed against a 100+ tag taxonomy and wired into Order OS for COD confirmation and courier routing.

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CloudApper logo
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AI Platform for Building Secure Enterprise Applications

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CloudApper AI Platform helps enterprises build secure, compliant applications at AI speed. Every app runs on a Certified Application Server with shared security policies, centralized data governance, and Zero Trust controls—supporting SOC2, FedRAMP, HIPAA, GDPR, and more.

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CoSupport AI logo

Cloud AI platform for customer support automation

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CoSupport AI is a customizable platform that automates up to 90% of support requests with 99% accuracy, zero hallucinations, multilingual support, and seamless integration in under 10 minutes. Free trial available.

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Langdock logo
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Cloud-based enterprise AI platform for all business sizes

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Cloud-based generative AI platform with AI chat, customizable agents, and workflow automation for enterprise teams.

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Workforce AI logo
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Cloud-based AI employee tool for small firms

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Workforce AI is a cloud-based AI employee platform for small firms, offering meeting automation, CRM, scheduling, and task management.

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Kindly logo

Cloud-based AI customer support platform for teams

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Cloud-based AI customer support platform for high-volume teams, with no-code chatbot building, generative AI, and omnichannel inbox.

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Gaspar AI logo
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AI-driven helpdesk for automated employee support

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Gaspar AI is a generative AI helpdesk platform that auto-resolves workplace issues and automates support tasks. It integrates with Slack, Microsoft Teams, and Jira Service Management to provide instant answers, reset passwords, streamline onboarding/offboarding, and accelerate approvals. It offers workflow automation, knowledge management optimization, and automated ticketing for IT, HR, and sales departments.

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