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17hats
5
82
4
36
3
13
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Premier Small Business Management Platform
Table of Contents
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17hats - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
17hats overview
What is 17hats?
17hats is a business management software designed to help photographers, event planners, attorneys, consultants, and small businesses, manage projects, contracts, accounting, online payments, and more. The centralized dashboard in the application displays action items and urgent notifications along with upcoming calendar events and weather forecasts to streamline daily tasks.
17hats allows members to design custom lead inquiry forms and embed them into existing websites to capture customer information and automatically respond to prospects. It offers a host of features including invoicing, quote management, email synchronization, online scheduling, custom questionnaires, automatic payment reminders, and customizable workflows. The time tracking functionality lets members record time spent on projects, adjust hourly rates, track billable and non-billable hours, and share invoices with clients.
17hats’ white-label capabilities enable organizations to create personalized contracts and emails with custom logos. Clients can use the self-service portal to monitor job status, accept quotes, sign contracts, and pay invoices. It supports integration with various third-party applications such as Google Calendar, iCal, Square, Facebook, and more.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Small Business Management
Integrations
Workflow Integration
User Interface
Training and Learning Curve
17hats’s user interface
17hats review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about 17hats?
Reviewers indicate 17hats streamlines business tasks by centralizing invoicing, contracts, client management, and project organization. They appreciate its automation features, affordable pricing, and the ability to manage multiple workflows and payment processes in one platform, saving them time and effort. They find client portals and document templates helpful for professional communication and easy payment collection. Some mention that customer support is responsive and the interface is generally user-friendly.
They report limitations with customization, recurring payment automation, and project management flexibility. Some feel the design could be improved and note occasional issues with payment gateways and integration. They say learning all features can be overwhelming.
Select to learn more
Who uses 17hats?
Based on 136 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
17hats's key features
Most critical features, based on insights from 17hats users:
All 17hats features
Features rating:
17hats alternatives
17hats
Starting from
15
Per month
HoneyBook
Starting from
36
Per month
Jobber
Starting from
39
Per month
Asana
Starting from
10.99
/user
Per month
17hats pricing
Pricing plans
Pricing details:
User opinions about 17hats price and value
Value for money rating:
To see what individual users think of 17hats's price and value, check out the review snippets below.
Abbey W.
Copywriter, marketing consultant
Iryna I.
owner
17hats integrations (7)
Integrations rated by users
We looked at 136 user reviews to identify which products are mentioned as 17hats integrations and how users feel about them.
Integration rating: 5.0 (4)
“I use the Stripe integration for my previous CS licenses. Card connect is the current and they are both crucial for secure, easy online payments within the platform”
“It works. could be better though. Need that POS.”
Bridgette M.
Director of Growth and Strategy
Integration rating: 5.0 (4)
“Not necessary, but appreciated.”
Wyatt H.
owner teacher
Integration rating: 5.0 (3)
“To process client payments”
Candace M.
Co-owner and CEO
Integration rating: 4.5 (2)
“No real need to integrate them.”
Stephanie D.
Owner
Integration rating: 4.0 (2)
“We need two software programs to talk to one another. Having an integration was key”
Bridgette M.
Director of Growth and Strategy
Integration rating: 5.0 (2)
“Our accounting team is off-site, and she tracks our promo side separately from our print side so feeding to QuickBooks is necessary for this new company structure”
“All accounting reporting is done there and manually copying invoice was really too much time. CS syncing with QBO is extremly valuable.”
Bridgette M.
Director of Growth and Strategy
17hats customer support
What do users say about 17hats customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of 17hats customer support.
Widely noted by reviewers, 17hats customer support is responsive, helpful, and often resolves issues quickly.
A number of users appreciate being able to talk with real people online and receiving answers within minutes.
A minority of users report limited support channels, slow response times, and difficulty accessing hands-on help.
Support options
Training options
To see what individual users say about 17hats's customer support, check out the review snippets below.
“Some companies get so big that you can't reach real people for tech support.”
Tara T.
Owner Photographyer
“I would have loved some more 1-2-1 support with a call and them helping you set systems up.”
Jane H.
Director
17hats FAQs
17hats has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. Does 17hats support mobile devices?
17hats supports the following devices:
iPad, Android, iPhone
Q. What level of support does 17hats offer?
17hats offers the following support options:
Email/Help Desk, Chat, FAQs/Forum
