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Chatwork

Chatwork is a group chat app for business

Table of Contents

Is this product right for your business?

Find out with a

Chatwork - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Chatwork overview

What is Chatwork?

Today, it’s harder than ever to work as a team. There are too many emails, too many meetings and too many files to keep track of everything. With team members in different time zones, projects take much longer to complete than planned. It can be frustrating, stressful and teamwork falls apart. Teams need an easier, more streamlined way to communicate and work together.

Chatwork provides teams with a new, streamlined way to work. There are chat rooms for each team project. Conversations about each project stay organized in their separate rooms. Every team member can see progress, details and decisions and participate in real-time. ChatWork represents the common ground for teams to bond, stay in sync and work happily together.

Key benefits of using Chatwork

Chatwork is available in five languages and accessible through desktop browsers as well as through a free app on iOS and Android.

Chatwork combines secure messaging, video chat, file sharing and task management functionality in one platform.

In addition to a communication tool for a business’ internal teams, Chatwork allows users to invite people outside of the organization into chat groups which can be ideal for communicating quickly with clients.

Starting price

4per feature /
per month

Alternatives

with better value for money

Chatwork’s user interface

Ease of use rating:

4.3

(38)

Chatwork reviews

Overall rating

4.3

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.11/10

Rating distribution

Pros

“It's also free to invite anyone, so very cost effective. It keeps a clean "Chat List" to easily organize all of your group or individual discussions, and additional features that are very helpful.”

Scott T.

Director

“It's funny because we use chat all the time on our phones (SMS) but don't make the leap and use it on our desktops too. It just changes the nature of communications for the better.”

Hobart S.

Owner

“What's cool about Chatwork too is that you can see exactly when and with whom you shared the document or whatever and, hopefully, what their reaction to it was.”

Hobart S.

Owner

Cons

“This will make all conversations simply a mess, and will force you to be totally unable to follow what is happening at all.”

Verified reviewer

Anonymity request

“I see many people suffering in my company being unable to handle their vast amount of unread messages.”

Verified reviewer

Anonymity request

“I have been able to forget a few team members' e-mail addresses since we use the platform more.”

Matt C.

Vice President

Who uses Chatwork?

Based on 38 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising

Information Technology and Services

Computer Software

Apparel & Fashion

Others

Use cases

Instant Messaging & Chat

Collaboration

Task Management

Chatwork's key features

Most critical features, based on insights from Chatwork users:

File sharing

3.9

(10)

Mobile access

4.6

(7)

Task management

3.9

(7)

Screen sharing

3.5

(6)

Conferencing

3.5

(4)

SSL security

4.0

(2)

All Chatwork features

Features rating:

4.3

(38)

User management

3.0

(2)

Task scheduling

4.0

(2)

Task progress tracking

4.0

(2)

Task editing

5.0

(1)

Search/Filter

5.0

(1)

Project planning

5.0

(1)

Project management

5.0

(1)

Communication management

4.5

(2)

Chat/Messaging

4.5

(2)

Alerts/Notifications

3.5

(2)

Collaboration tools

3.3

(3)

Document management

3.0

(2)

File management

4.0

(1)

Group messaging

(0)

Contact management

(0)

Real time editing

(0)

Real-Time chat

(0)

Reporting/Analytics

(0)

Task import

(0)

Assignment management

(0)

API

5.0

(1)

Task tagging

(0)

Video conferencing

3.0

(2)

Chatwork alternatives

Chatwork

4.3

(38)

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.2

Customer Support

4.4

Google Workspace

4.7

(17.4K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Microsoft Teams

4.5

(10.8K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Slack

4.7

(24K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Chatwork pricing

Value for money rating:

4.2

(38)

Starting from

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Chatwork price and value

Value for money rating:

4.2

(38)

To see what individual users think of Chatwork's price and value, check out the review snippets below.

Scott T.

Director

“It's funny because we use chat all the time on our phones (SMS) but don't make the leap and use it on our desktops too. It just changes the nature of communications for the better.”

Hobart S.

Owner