SurveyMethods Pricing, Features, Reviews & Comparison of Alternatives

SurveyMethods

Online survey creation and data analysis

4.97/5 (30 reviews)

SurveyMethods overview

SurveyMethods is a cloud-based survey and data analysis solution which helps businesses with customer feedback, newsletter communication, and reporting. Key features of the SurveyMethods platform include survey creation, file sharing, response collection, customized templates and multi-channel distribution.

The survey building module offers predefined templates for questionnaire creation and limits the number of answer choices. Managers can use the survey quota feature to gather responses that meet a certain set of conditions, and specify actions to perform after the quota has been met. SurveyMethods includes a page logic functionality which modifies the flow of the survey based on responses to previous questions and custom fields. The editing tool can be used to change questions and responses or correct spelling and grammar within surveys.

SurveyMethods comes with a REST API which enables users to launch remote surveys and retrieve the status for a response. It uses Zapier to integrate with third-party applications such as Salesforce, MailChimp, FreshDesk and Google Docs.
www.surveymethods.com

Pricing

Starting from
$9/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe

Supported languages

English
SurveyMethods screenshot: Users can limit answer choices while collecting survey reponsesSurveyMethods screenshot: Editing tool lets users make changes to questions and responsesSurveyMethods screenshot: The search functionality lets users find a survey in the databaseSurveyMethods screenshot: The sorting tool lets users filter data based on date, time  and custom fields

SurveyMethods reviews

Excellent
29

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  4.9
  4.9
  4.9
Jenny Chen

Survey Methods is a user-friendly and comprehensive survey tool generating easy-to-read results.

Used occasionally for 2+ years
Reviewed 2017-05-12
Review Source: Capterra

Using Survey Methods, our school was able to disperse questionnaires to all stakeholders of our community, and to use the data collected and analyzed through the software to further our organization's visions and goals. It was an essential tool for us during our school's accreditation process, and we relied heavily on the software to collect the necessary information for our school to successfully get accredited. Survey Methods provides free services for educational purposes, and this aspect of its giving back to the larger community is definitely worth praising. We have worked with Survey Methods for more than 5 years and find that the company continues to add features to make this tool ever the more useful and easy-to-use. It's very user-friendly and intuitive in its application. I highly recommend this tool to anyone who frequently has the need to conduct surveys.

Pros
It is relatively easy and intuitive to set up questionnaires in Survey Methods, which provides options of anonymity of the interviewees. One feature that I especially like is that it allows you to download the results in various formats so that you can easily analyze the data collected. In addition, there are various types of charts and graphs for data display which makes publishing the results a very simple process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andy Peara

Surveymethods is a very powerful and full featured survey program. We use it regularly.

Used monthly for 2+ years
Reviewed 2017-05-13
Review Source: Capterra

Surveymethods allows us to evaluate our administration, our school services, major proposals requiring customer (parent) or staff input, and review the results in easy to digest reports, or with MS Excel. We think it does really well, and respondents generally find it easy to use.

Pros
SurveyMethods has a lot of capabilities and flexibility. We use it for staff and customer (parent) feedback, evaluations, student data gathering projects, staff opinion gathering for major decisions. We like that we can put together many different types of questions for various situations, and receive the data in several different formats (word, pdf, xls, etc). It allows us to do surveys that target specific people via email and remind them as many times as we want if they haven't responded. It also allows us to categorize responses by department, and many more subdivisions if needed. I'm fairly sure we don't use all of its capabilities but we really appreciate all of the functionality we use.

Cons
We've been using the software for at least 6 years now, and we find the interface relatively intuitive. For new users, we do have to get them acquainted with the key features and controls, which are many. I wouldn't say this is a complaint because this is to expected from a program that allows a lot of customization, output variables, confidentiality settings, outreach settings, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Debra Bowyer

Great survey tool for nonprofit organization

Used monthly for 1-2 years
Reviewed 2019-06-22
Review Source: Capterra

As a small nonprofit, we use the software for registration for meetings and doing surveys to get input from people who participate in our activities. It is very important to have a tool that is simple for the end user to complete and for the administrator to implement and get reports. I have found that it is a superior tool to the Constant Contact service that we use to have.

Pros
Survey Methods is easy to use and provides great reports that are easy to generate.

Cons
I haven't found any negatives with the software.

Response from Survey Methods


Thanks for the feedback Debra! We are happy that the application is working well for you but please don't hesitate to reach out with any suggestions or questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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HS Coddington

I've used others, but SurveyMethods has stayed my favorite. Personal and quick tech support!

Used occasionally for 2+ years
Reviewed 2017-05-10
Review Source: Capterra

Easy to use to create surveys, easy to launch and distribute, easy to analyze data, can download directly to slides, affordable, but #1 is their personal, quick, and helpful tech support has been there for me. They have helped me problem question format as well as any other technical issue. Even when I have the "duh" stupid questions they are patient and helpful. I feel like I have a personal working relationship with them and that can't be beat.

Pros
The technical support is key for me; it is awesome. Pricing is also good. Options for templates is helpful. Choices for question format is helpful including some complex formats. Easy to analyze and manipulate the data, especially with the download to excel.

Cons
I wish the skip logic was skip to question, rather than skip to page. But that isn't really a big deal to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Juvy Mojares

Survey Methods is a software that changes the way surveys should be conducted.

Used weekly for 6-12 months
Reviewed 2018-12-18
Review Source: Capterra

This software makes survey conducted in simple yet effective manner. Without this software, I think survey is tedious and time-consuming. Thank you for the developer of this software, alas surveying is both fulfilling and satisfying.

Pros
Survey methods is an online software tool that makes research surveys for my students interesting and dynamic. It is really an amazing survey mechanism that provides easy to use graphical user interface in flexible manner. It helps me as a teacher to make sound academic decisions based on the results of the surveys conducted. I like also the results of the surveys presented in different chart forms. Survey methods makes surveys simple, easy, enjoyable and responsive. I could definitely say that this software changes the way survey gets done.

Cons
Survey methods generates reports instantly, perfectly and accurately and so there is no reason not to like this software. It is the only software I rely whenever I conduct a survey and for me it has no features that I don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SurveyMethods pricing

Starting from
$9/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Basic: Free
Advanced: $9 per month
Professional: $39 per month
Enterprise: $195 per month

SurveyMethods features

API
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Social Media Integration
Third Party Integration

Activity Dashboard (206 other apps)
Activity Tracking (151 other apps)
Automatic Notifications (190 other apps)
Automatic Reminders (181 other apps)
CRM Integration (125 other apps)
Calendar Management (176 other apps)
Custom Fields (142 other apps)
Customer Database (147 other apps)
Electronic Payments (128 other apps)
Email Integration (181 other apps)
Mobile Integration (126 other apps)
Real Time Data (123 other apps)
Reporting & Statistics (215 other apps)

Additional information for SurveyMethods

Key features of SurveyMethods

  • Custom Surveys
  • Customizable Reporting
  • Data Analysis Tools
  • Drag and Drop Interface
  • Event Management
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Newsletter Design
  • Offline Response Collection
  • Online Polls
  • Online Surveys
  • Page Logic
  • Paper Survey
  • Question Branching
  • Quotas
  • RESTful API
  • SSL Security
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Survey Builder
  • Survey Collaboration
  • Survey Management
  • Third Party Integrations
View All Features

Benefits

• Managers can convert reports to Word documents for customization/editing and print them to generate a paper version.

• Graphical checkmarks increase the size of radio buttons and checkboxes and improve usability on a mobile device.

• SurveyMethods lets users publish reports securely by adding an SSL feature which encrypts the data being transmitted.

• SurveyMethods eases data management by including a sort functionality which lists surveys in ascending/descending order by survey title, status and launch date.

• Survey Methods API is a RESTful API which enables customers to integrate with third-party applications such as ERP, CRM, Helpdesk, Hotel Reservation and HR platforms.