Using Survey Methods, our school was able to disperse questionnaires to all stakeholders of our community, and to use the data collected and analyzed through the software to further our organization's visions and goals. It was an essential tool for us during our school's accreditation process, and we relied heavily on the software to collect the necessary information for our school to successfully get accredited. Survey Methods provides free services for educational purposes, and this aspect of its giving back to the larger community is definitely worth praising. We have worked with Survey Methods for more than 5 years and find that the company continues to add features to make this tool ever the more useful and easy-to-use. It's very user-friendly and intuitive in its application. I highly recommend this tool to anyone who frequently has the need to conduct surveys.
Pros
It is relatively easy and intuitive to set up questionnaires in Survey Methods, which provides options of anonymity of the interviewees. One feature that I especially like is that it allows you to download the results in various formats so that you can easily analyze the data collected. In addition, there are various types of charts and graphs for data display which makes publishing the results a very simple process.
Rating breakdown
Likelihood to recommend: 10/10
Surveymethods allows us to evaluate our administration, our school services, major proposals requiring customer (parent) or staff input, and review the results in easy to digest reports, or with MS Excel. We think it does really well, and respondents generally find it easy to use.
Pros
SurveyMethods has a lot of capabilities and flexibility. We use it for staff and customer (parent) feedback, evaluations, student data gathering projects, staff opinion gathering for major decisions. We like that we can put together many different types of questions for various situations, and receive the data in several different formats (word, pdf, xls, etc). It allows us to do surveys that target specific people via email and remind them as many times as we want if they haven't responded. It also allows us to categorize responses by department, and many more subdivisions if needed. I'm fairly sure we don't use all of its capabilities but we really appreciate all of the functionality we use.
Cons
We've been using the software for at least 6 years now, and we find the interface relatively intuitive. For new users, we do have to get them acquainted with the key features and controls, which are many. I wouldn't say this is a complaint because this is to expected from a program that allows a lot of customization, output variables, confidentiality settings, outreach settings, etc.
Rating breakdown
Likelihood to recommend: 10/10
As a small nonprofit, we use the software for registration for meetings and doing surveys to get input from people who participate in our activities. It is very important to have a tool that is simple for the end user to complete and for the administrator to implement and get reports. I have found that it is a superior tool to the Constant Contact service that we use to have.
Pros
Survey Methods is easy to use and provides great reports that are easy to generate.
Cons
I haven't found any negatives with the software.
Thanks for the feedback Debra! We are happy that the application is working well for you but please don't hesitate to reach out with any suggestions or questions.
Rating breakdown
Likelihood to recommend: 10/10
Easy to use to create surveys, easy to launch and distribute, easy to analyze data, can download directly to slides, affordable, but #1 is their personal, quick, and helpful tech support has been there for me. They have helped me problem question format as well as any other technical issue. Even when I have the "duh" stupid questions they are patient and helpful. I feel like I have a personal working relationship with them and that can't be beat.
Pros
The technical support is key for me; it is awesome. Pricing is also good. Options for templates is helpful. Choices for question format is helpful including some complex formats. Easy to analyze and manipulate the data, especially with the download to excel.
Cons
I wish the skip logic was skip to question, rather than skip to page. But that isn't really a big deal to work with.
Rating breakdown
Likelihood to recommend: 10/10
This software makes survey conducted in simple yet effective manner. Without this software, I think survey is tedious and time-consuming. Thank you for the developer of this software, alas surveying is both fulfilling and satisfying.
Pros
Survey methods is an online software tool that makes research surveys for my students interesting and dynamic. It is really an amazing survey mechanism that provides easy to use graphical user interface in flexible manner. It helps me as a teacher to make sound academic decisions based on the results of the surveys conducted. I like also the results of the surveys presented in different chart forms. Survey methods makes surveys simple, easy, enjoyable and responsive. I could definitely say that this software changes the way survey gets done.
Cons
Survey methods generates reports instantly, perfectly and accurately and so there is no reason not to like this software. It is the only software I rely whenever I conduct a survey and for me it has no features that I don't like.
Rating breakdown
Likelihood to recommend: 10/10
Basic: Free
Advanced: $9 per month
Professional: $39 per month
Enterprise: $195 per month
