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Flowlu Logo

Flowlu

Online project management & collaboration suite

(26)

Flowlu Reviews

Overall rating

4.8

/5

307

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.24/10

Reviews by rating

Pros and cons

At the end of the day, Flowlu is a great project management tool that is worth using. The team at Flowlu has gone out of its way to make this app as comprehensive and powerful as possible.
The support team is VERY responsive and know their product well. For users who want a more advanced set up, they have great tutorials and tips on how to make Flwolu work best for you.
Flowlu's capabilities are similar and the pricing is better. The ability to navigate my team and my clients through the sales process with ease is vital to my business.
Initially, I was concerned with receiving recurring invoices, estimating, project management, and figuring out how to get customers to pay by the invoice.
The main problem is that most of them require an admin with developer background for the initial setup and customisations. Flowlu just simply works without any installation needed.
Missing Client portal (already working on it). Multiple languages / possibility of translation.
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307 reviews

Recommended

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Avi L.

Ecommerce

Retail, 1-10 employees

Review source

Overall Rating

Great New CMS and Project Manager Software

Reviewed 2 years ago

Transcript

Avi: Hello. My name is Avi. I am an owner. And I give Flowlu a four out of five. For more reviews like...

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Esther G.

Business Owner

Photography, 1-10 employees

Review source

Overall Rating

Flowlu User Review

Reviewed 2 years ago

Transcript

Esther G.: Hi, I'm Esther. I am a photographer, and I give Flowlu a four out of five rating and for more...

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Rajesh G.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the best productivity software we are using

Reviewed 3 years ago

Flowlu is helping me & my team become more productive. It has increased our efficiency by ten fold at least.

Pros

I am quite new to Project Management software. This is my second PM purchase. With Flowlu, so many things came together. First, CRM & Project connected in a tool has been a blessing for us. Every month we have to send clients a report about what are all the things that we have done for them. With Flowlu, it's taking less than a minute to copy all the things & add to the report. But the best part is...

Cons

What I would love to have in Flowlu - First, for newbies like me, I think basic tutorials are needed. By newbies, I mean new to Project Management software. I personally am not very familiar with most of the terms that are used in current documents & tutorials. This may not needed for sumolings with experience in PM tools, but for me it would add huge value. Especially pointing out how all the tools...

SL
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Stanislav L.

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flawless workflow became a reality with Flowlu

Reviewed 2 years ago

Flowlu is the all-encompassing feature-packed SaaS that I’ve been looking for for a while. Having switched between many CRMs lacking essential features, finding a solution that meets all of my company’s needs was a revelation. It allows me to keep track of what each of my employees is doing and what projects require immediate attention, automate invoicing, establish a clear communication line with the clients and keep them apprised of their projects’ status. Highly responsive customer support and flexibility of feature customization made fine-tuning the work processes a breeze. All in all, Flowlu boosted my company’s productivity, helped to optimize and automate the workflow, improve communication between departments, and unite all business processes in one easy-to-use platform.

Pros

Seamless invoice integration, impeccable and intuitive design, possibility to monitor and efficiently manage all tasks and projects in one comprehensive interface - you get all of that and so much more with Flowlu. An extensive Knowledge Base allows finding a detailed answer to any issue you may experience, along with a clear chain of actions that need to be performed to resolve it. Adding new features, integrating your email and contact base has never been easier. Reports feature helps you monitor the effectiveness of each department and person’s work, making necessary changes and balancing the workload evenly to avoid overload

Cons

None I could think of. The abundance of features can be overwhelming at first, but once you learn the ins and outs using the Knowledge Base, they all start to make sense.

cc
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caroline c.

Computer Hardware, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Just ok.. starter program for me

Reviewed a year ago

Starter program for me.

Pros

I liked it in the beginning but it seems like it is too slow.. plenty of glitches and needs a better IOS version. Sometimes when I’m in the CRM and want to adjust something .. it will disappear the next day. Also, the iOS version just isn’t the best.. there are better versions out there and lastly customer service isn’t fast to respond . Talking through an email isn’t the way I want to handle a problem.

Cons

I like the way it flowed in the beginning .

AS
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Atte S.

Marketing and Advertising, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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CRM, ERP, One "All-Around" Business SaaS in One Package

Reviewed 3 years ago

All in all, Flowlu is much better than I expected. Ofc. any SaaS is constantly evolving and there are always some features that are missing, but to my surprise I haven't come across with any "missing features" with Flowlu, as of yet. I am sure there are some things that don't work as you'd like, or something just simply is missing, but to be honest... This is by far the best experience I've ever come across with any SaaS when comparing to my intial expectations.

Pros

My headline says it all. Flowlu truly is not JUST a CRM. It's actually a holistic "all-around" business management SaaS. So it has CRM functionalities, but that's not all. Which is exactly why I got it! From the first moment on when I logged in, I saw the UI which is SUPER clean! Now that's what I talking about! But the actual big thing here is the vision this team has for Flowlu. From what...

Cons

Now, this is a tough one. No joke. As there is hardly anything I "dislike", which is super rare in SaaS tools. Though if I had to mention one thing... It would be the MAS functionalities. ...But then again, I didn't get Flowlu to do marketing automations. But I wouldn't be surprised if they went ahead and implemented these functionalities into the tool in the years to come, as it would be very much in line with their vision for Flowlu. So yes, I guess I could mention the MAS side as a "con", but they don't even claim to offer that so really I can't complain :D

AT
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Amelia T.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything we need in one place

Reviewed 3 years ago
Pros

Finally, a software that ticks all of our boxes. As a volunteer non-profit community organization, we have different needs than the average user. I've tried a ton a PM systems to try and find one that meets all our needs (including many we could never afford) and Flowlu has done it! The functionality of the calendar is perhaps most critical to us, and Flowlu's calendar (and option for volunteers to...

Cons

We love everything so far. We would like to see the option to add/remove fields in profile customization, to (particularly the option to change the gender box to custom field for our trans and non-binary volunteers). We would also love to see the option to build a booking form through Flowlu that populates the "company" calendar; however, we've found workarounds with other programs for now. We'd also...

BW
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Bernhard W.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just the right complexitity with lots of potential.

Reviewed 3 years ago

I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work ;-)

Pros

First of all I was impressed by the transparent positive communication of the support, when confronted with critics. This is an all in one CRM / Task Management tool with an intuitive UX. The system of adding only the Features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features. There are always pros and cons about which tool has the stronger standard features but Flowlu offers all the extras we need in a way that makes us easy going: + invoicing + email synchronisation + google calendar synchronisation + custom domain to integrate it fully into our company toolbox

Cons

• subtasks not nested they are all on same level • not fully translated to German but it is obviously on its way • creating tasks directly from mindmaps would be a killer feature • could offer more storage space to their plans

JM
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John M.

Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Really Different Review

Reviewed 4 years ago

It's taken a while to get used to how it works and in the meantime I have still kept going with the other project management tools, but after 18 months of using three major management tools I have gone for this one exclusively and will be junking the others (not without regret as I enjoyed using some of them, but this has filled all the gaps that the others didn't)

Pros

I love this software. I have tested all the major project management software out there and this is the best for us. I am the only user, but it allows me to plan and automate tasks for the business. I don't use the finance options as I use Xero for that - but it is fantastic for the automation of tasks within projects.

Cons

Sometimes buggy, but less so as time has passed - it is obviously still supported and growing, so that's not so bad.

AR
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Verified reviewer

International Affairs, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One of the most valuable asset for a company! - [SENSITIVE CONTENT HIDDEN]

Reviewed 3 years ago

Easy and efficient, the onboarding and the organization of the solutions are very integrated. The grade of personalizing the business operations across all the features is versatile and convenient since automating thinks reduces organizational process-steps that could be time-consuming. Flowlu helps to economise in processes, which as business owner, this is an huge advantage when it comes to escalating the results.

Pros

I like the integration of the whole business management ecosystem that Flowlu offers. From the CRM to the last feature they have. You can manage different businesses in a single place! How good is that? Also, the integration with other applications to automate some managerial functions is excellent! Efficiency in its maximum splendor. Great for SMBs or Solopreneurs!

Cons

The UI is well organised, nevertheless, it's not so intuitive and lacks of more adaptability and responsiveness. However, this is in motion, and it will be improved in the upcoming months!

AR
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Verified reviewer

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Well-rounded all-in-one PM tool

Reviewed 3 years ago

It's a pleasant experience so far. I will be using Flowlu mainly for managing external projects with clients.

Pros

Comprehensive PM suite for freelancers, agencies, and professional services. It has project workflow with milestones + subtask, CRM, finance (invoicing + accepting payment with Stripe, etc), and email features just to name a few. Very easy to add team members and freelancers to a project. They will be releasing client portal as well so the client can keep updated on the progress. The UI/UX is clean and easy for new users to explore different features. The web app is stable and fast as well.

Cons

The onboarding process is quite thorough but the video tutorial is too fast and not clear. Since Flowlu has so many features, new users can easily get lost (especially those who never use all-in-one PM tool). I believe the video tutorial and documentation can be improved.

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Basanta H.

Accounting, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great project management

Reviewed 3 years ago

I am managing team members, projects with different workspaces. I am able handle CRM as well.

Pros

I genuinely loved this product. All the features can be within the app which may need multiple apps in past. This solves my current problem of handling my 27 staffs . I will stack upto tier 5 later for now i have purchased tier 3. As, different integration can be done and as per their plan in future i am excited for the product updates. Still, there are some improvement need but i believe the team who created this great solution will solve small issues within the app.

Cons

Its UI and some integration are missing like google drive or email handelling

DR
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Dustin R.

Computer Hardware, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Team With An Amazing Product

Reviewed 4 years ago

I have absolutely fallen in love with the software. It has made my life easier by keeping on customer information cloud based so my whole team can access them anytime. It has also help me to have to avoid writing out lengthy invoices since the system has a simple setup of clicking and all information previously created (price, description, tax, etc) is automatically imported and calculated for you. The support has been great as well. No matter what trouble I run in to, they are right there beside me helping me every step of the way. They are like a part of my team. They go above and beyond your expectations to ensure you are happy with the service and that it works the absolute best it can for you and whatever your needs may be.

Pros

I like how simple the software is organized. I also love how the invoicing is directly implemented into the customer accounts and how Flowlu keeps track of all revenue and expenses for my company. This is really help to not have to hire an accountant.

Cons

The only thing I can say I have found that I don't like at this moment is probably that there is no voip implementation. However, Ive brought this up to the designers and they assured me that this is going to possibly change in the future. Other than that, I have ZERO complaints.

JG
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John G.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Powerful All-In-On CRM and Project Management App

Reviewed 3 years ago

Overall my experience has been great and I was pleasantly surprised by how well built this tool is. I've tried a lot of CRMs and PMs and I dropped them all for Flowlu.

Pros

I love having the ability to get a full snapshot of my business from within a single app. I used to bounce around a CRM, PM, and accounting app which was a bit of a pain. This required Zapier automation in order to move data from one app to another. Now I can just use Flowlu's built-in automation sequences to seamlessly move clients from CRM to projects. I also love the Project Workflows option. This allows me to templatize my projects in an easy to view way that I've never seen in other PM tools.

Cons

Not really a dislike, just waiting on more features like the client portal. [SENSITIVE CONTENT HIDDEN] and his team work hard and deliver pretty fast so I'm not too worried about it. Everything that we ask has either been implemented or put on the to-do list.

VC
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Vanessa C.

Professional Training & Coaching, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Truly an all-in-one platform

Reviewed 3 years ago

Customer service has been really great, and I like the onboarding experience and how easy things are to use.

Pros

It replaces many different apps and tools all in the same place. Previously I was juggling Gmail, Trello, Asana, Invoicing directly through Paypal (previously using Dubsado), and missing out on a helpdesk and knowledge base which would have cut down on admin time. Flowlu includes all of this.

Cons

There are some features still in development like the client portal, contract signatures, and some integrations but they're on the roadmap. These aren't deal breakers and I'm okay with waiting for them.

NS
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Nikolaos S.

Civil Engineering, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best CRM & Project Management software I have ever used.

Reviewed a year ago

I started using the free account for more than a year and then I changed to a subscription, in order to be able to track the project finances. The best overall experience is great. Meanwhile it is a daily tool necessary for my business.

Pros

Simplicity, project and financial tracking,

Cons

Task import via CSV file. I would expect for a paid subscription to give the administrator the opportunity to import several group of tasks, for projects that are similar.

TF
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Tom F.

Marketing and Advertising, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just go with the Flow(lu)

Reviewed a year ago

Loved it. Still using it on a daily basis for another project and hoping that the team are able to look at email automations in the future

Pros

I fell in love with Flowlu in 2021 right from the very first instance. It's a seamless experience, extremely easy to navigate and the host of features is incredible. Being able to have 3 inboxes per user is a god send, the time tracker and knowledge base have been incredibly handy too

Cons

The lack of email automations! If that was brought into play it would be the most essential piece of software in my stack

WP
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William P.

Law Practice, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One less tool? Five less tools.

Reviewed 2 years ago
Pros

I get frustrated having so many moving parts. Marketing automation. CRM. Projects. Invoicing. Twice that for multiple businesses. Flowlu's going to make it so I have all of it in one place. It's project managment structure - more from software than legal - is an inspiration on the movement to "productize" legal services. I think it'll not only make me more organized, but it'll also help me to deliver services faster, better, and more predictably.

Cons

The CRM is a little basic, at first glance. I can't figure out how to automate anything in it. It has automation features, but they all appear to be internal (add a task, calendar event, etc.) and none are external (send an automated email to the client.). I can manage the external communication with Pabbly, but it'd be nice to have some marketing automation built in as well.

MB
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Michael B.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Flowlu is a Game Changer For Us

Reviewed 3 years ago

[SENSITIVE CONTENT HIDDEN] and his team have been awesome. We've interacted directly online and through the Facebook group and they are always responsive and helpful.

Pros

I have about 5-weeks of experience with Flowlu. I'm convinced that this combination of CRM + Project Management + KnowledgeBase + Expense Tracking is a game-changer for my business more than ever. Flowlu provides the core operational infrastructure that we need to keep our growing portfolio of projects and client relationships on track.

Cons

The existing API functionality provides access to much of the data on the platform and is suitable for many use cases. I would like to take it to the next level with greater control and logic over how outbound webhooks trigger.

AK
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Alexey K.

Computer Software, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It is exactly what we've been looking for.

Reviewed 4 years ago

I'm pretty happy. My team accepted this software on the go and we transferred all our work less than in a week to Flowlu. The support team is working great.

Pros

The brilliant combination of features. Flowlu lets us keeping control while the whole client lifecycle from the first touch through contracts, project execution to payments and again. As a manager of small business, I have one point of control and don't need any more tools to control sales activities, project execution, payments tracing and cashflow balance. Now I have an all-in-one tool. No more extra expenses. No more switches between tools No wasting the time on export/import the data.

Cons

Some minor features in project management could be improved in the future.

cd
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chris d.

Computer Software, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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With the help of Flowlu, you will never have to worry about forgetting an important detail

Reviewed 3 years ago

total integration for our 10 person team. thrilled by the road map. I can stop looking for the Holy Grail, wasting time sampling other apps.

Pros

development team is smart and responsive. they know Agile Project management and have designed a full-featured, robust business system that works.

Cons

I'm looking forward to better document integration with google workplace.

RZ
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Richard Z.

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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You can't go wrong with Flowlu!

Reviewed a year ago

Flowlu is overall and EXCELLENT product with incredible functionality. While it may be a bit complex to set up initially, the work pays for itself down the road. Would highly recommend Flowlu to anyone in need of a software solution for CRM, project management, tasks, etc

Pros

-task management-recurring tasks-project management-user chat-CRM

Cons

-system needs contracts and proposals to be a game changer (in production)-sharp learning curve when initially setting up, can be too overwhelming-system is not always intuitive-

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Chris D.

E-Learning, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finally found what I've been searching for!

Reviewed 3 years ago

I was looking for a CRM tool that is powerful, intuitive & easy to use, and I also wasn't quite satisfied with previous PM tools I had been using. Stumbling across Flowlu has been a gift that keeps on giving. It's a powerhouse platform for managing work and relationships. It is jam packed with features that can be used for Project Management, Customer Service & Relationships, Sales & Marketing, and...

Pros

The product is very intuitive and easy to use. I love the... -CRM functionality -Task & Project Management -Knowledgebase -Mind Mapping -Integrationg with Gmail, Gsuite, and Google Calendar -Automations & Workflow -Ease of linking disparate data together in one place

Cons

Not much. There are a couple places in the UI where I'd like to see certain things side-by-side or jump to more easily. I'd also love to see native integration with Office365 (email, calendar).

DN
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Dragos N.

Apparel & Fashion, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Converted me to the all-in-one concept

Reviewed 2 years ago
Pros

I am typically a fan of specialised tools for each important function in a company. Project management, CRM, email enquiries, invoicing, each with its own tool. The reason for this is that most attempts I've seen at doing everything end up in a mess in terms of UI and UX and force you to give up some of the depth of functionality in each area. Seeing the swath of positive reviews for Flowlu convinced...

Cons

Because of the depth of functionality, although page layouts are clear and important info is easy to find, sometimes that comes at the expense of a few extra clicks to get to the minute details, but that's something I can live with. And it sure beats the hell out of switching between 3 or 4 separate platforms to get the job done. And on the topic of complexity, you can easily switch off functionality you don't need from the settings and enhance functionality of those area you do need through custom fields, automations, workflows etc.

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Sergio S.

Management Consulting, 1-10 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Rising Start

Reviewed 3 years ago

I believe it is agreat solution. And if you manage to come into the lifetime pricing it is a great deal.

Pros

Things I really liked about Flowlu have to do with a) their different ways to map out and group tasks as task list, projects, workspaces that can all be related to a company or user. b) that they enable a checklist to be embedded within a task. This is particularly important to me as at times I have a task such as "draft workbooks" - and I have a list of 10 workbooks. Other systems force me to...

Cons

I am still playing about with the CRM, but I believe there are other apps that are at this time more complete. I am sure that they will be perfecting them. And I would like to see a better "ordering" of the tasks. I tend to assign priorities by moving things up in my list. Other softwares do a great job of this ordering of the tasks. Having said that, I am a new user and have not fully explored the platform enough to discover and use all of its features.

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Faith M.

Law Practice, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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So HAPPY I Found Flowlu!

Reviewed 3 years ago
Pros

I've been on the search for a TRUE all-in-one system with real customizability. I needed something that would be the central hub for my business where I could track leads, manage projects and tasks, delegate work to my team members, invoice clients, and more. I also wanted a tool that was white-labeled. I tried SuiteDash, ClickUp, Dubsado, Honeybook, Hello Bonsai, but NONE of them compare to Flowlu!...

Cons

Flowlu doesn't have a client portal - which is what is really preventing it from doing all the things I need. So I can't use it to onboard new clients or communicate with existing ones. But I understand that the portal is under development now. It also doesn't have a native form feature to collect information so I have to use another tool for that.

JW
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Jesse W.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best online tool to run your business to CRUSH IT

Reviewed 3 years ago

I've tried many others that claim to be "all-in-one" but the others still seem so disconnected and complex. Flowlu is truly a no-brainer for anyone tired of patching tools together.

Pros

In Flowlu, you get to organize tasks, send invoices, track time, manage projects, keeps tabs on your customers with the CRM and more... Really, it's Jam Packed! Plus, you'll get to: *Integrate with all the tools you already use! *Keeps tabs on the go with the super user friendly mobile app As an added bonus it's so affordable you can add enough users without breaking the bank (like the billion dollar companies charge) which is perfect for most small businesses and remote teams. Don't we all want to everyone on our team to sync their tasks and calendar so your biz is on the same page. Fellow self employed, solopreneurs, and SMBS, give yourself peace of mind to manage sales, invoices, communication, and processes.

Cons

Setting up took longer than I expected, but I should have used the knowledge base more.