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Google Docs Logo

Google Docs

4.7
(27.4K)

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Online document creation and editing

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(56)

Google Docs Features

Features Summary

Functionality

4.5

/5

27.4K

Total features

17

2 categories

Google Docs features

Activity Tracking
Chat/Messaging
Collaboration Tools
Commenting/Notes
Customizable Templates
Data Import/Export
Document Capture
Document Generation

Common features of Document Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Management

Price starts from

6

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

27.4K

Price starts from

6

/user

Per month

learn more

Total Features

17

Unique features

  • Chat/Messaging

  • Document Generation

  • Activity Tracking

  • Project Management

Functionality

4.6

/5

26.3K

Price starts from

6

/user

Per month

learn more

Total Features

29

Features in Common

8

Unique features

  • Alerts/Notifications

  • API

  • Multi-Device Support

  • Real Time Synchronization

Functionality

4.7

/5

18.3K

Price starts from

6

/user

Per month

learn more

Total Features

15

Features in Common

9

Unique features

  • Templates

  • Data Visualization

  • Charting

  • Real-time Updates

Common Google Docs comparisons

Reviewers who mentioned features said:

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Shannon T.

Verified reviewer

E-Learning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs is the GOAT of documents

Reviewed 2 months ago

Love it and won’t use anything else ever again! Love that they are safe and secure in my Google drive forever!

Pros

I love that I can access it from anywhere and share it with anyone at anytime seamlessly. It is easily accessed, viewed, and edited from a computer OR mobile device which makes being on the run and still managing my business a breeze.

Cons

There was a slight learning curve since I’ve been using MS Word for decades. For some reason scrolling in the document is odd to me.

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TUREEN PUNIT G.

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Why I love using Google Docs!

Reviewed 2 months ago

I am using Google Docs every day to create documents, edit them, and share them across my organization. I find it easy to use and navigate. It comes with all the adequate features needed to create both simple and sophisticated documents conveniently. I love the fact that the files are saved automatically which saves me from the fear of losing my progress due to any disruption. Also, all the files created here can be readily accessed from Google Drive makes it more convenient.

Pros

Google Docs is easy to use and lets a user create documents without any hassle. It has an intuitive interface and is easy to navigate as well. Google Docs provides strong collaboration and document-sharing features. Users can share a file with others using the generated link and can track changes in the documents as well. Another biggest pro of Google Docs is the fact that is free to use, which makes it a great solution for document management.

Cons

I love using Google Docs as it lets me create, edit, share, and save documents with ease. I haven't found anything that would make me dislike Google Docs till now.

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Digvijay M.

Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Docs: Documentation for your expanding team

Reviewed 2 months ago
Pros

It is one of the best tools for individuals to start documenting for their clarity of thought. The barrier to start documenting is very low. You can just type in "docs.new" in the URL bar to get started. Very easy to collaborate with others, asynchronously chat and form an enhanced version of the doc on the go. Version control feature is great too in case there are any mistakes.

Cons

While it is great for individuals to document, it is not so great for teams to have it as a knowledge best to disseminate its tribal knowledge or best practices or team culture etc. Something that you would want for any new hires to get a grasp on very quickly. Notion and Atlassian are much better in the document organisation bit. Similarly you cannot draw block diagrams. Neither can you in Notion. You often have to rely on 3rd party vendor, "draw.io" when documenting schema designs, etc. Atlassian is your go-to tool for such requirements.

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Curtis C.

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The documents that just keep giving.

Reviewed a month ago

Nothing but good things to say. the collaboration tools are great.

Pros

The active share and edit feature is awesome. I love being able to work/collaborate with someone in real time is amazing. it allows me to make the changes I need to make while other people can update what they need to it’s great

Cons

It’s not as powerful as word and is lacking some of the functionality there all in all it’s a great product.

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Ahmed B.

Verified reviewer

Computer Software, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hope this will be helpful!

Reviewed 2 months ago

The best cloud based text editor software ever and I really like that it's free so anyone or business can use. I like that I can access my files from anywhere. I also like the files management features like naming files, organizing and search.

Pros

- Ease of use - File sharing - Collaboration tool - Supporting MS and popular files format - Activities history - Spelling & grammar correction - large clouding storage for the free version - Product cost is affordable

Cons

- Icons are too small and always I hit any of them by accident, need to be little bigger - Editing features are limited - It lacks a lot on smartphones

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Leeav D.

Verified reviewer

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs Review

Reviewed a month ago

I have been using Google Docs daily for over 7 years now. It is amazing for my schoolwork and job.

Pros

I love that this software is super straightforward and user friendly. The main page when you open up a blank document is clean and has all necessary tools on the menu bar up top. If I ever get stuck on a keyboard shortcut or problem, there is a help bar embedded in the docs that always helps me solve my issue.

Cons

There is nothing I dislike about Google Docs. It is exactly the product I need and love to work with.

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Joel M.

Verified reviewer

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Docs is the best option for your writing documents and it's collaborative

Reviewed 2 months ago

Google Docs is like Microsoft Word but even better because is online and collaborative

Pros

It's easy to use with many options and it's completely online so you can work with your colleagues at the same time in the same document without losing information

Cons

I am very used to work with Microsoft Word and sometimes is difficult to find some options that I know in Word but despite of that, there are no cons

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Cushi M.

Verified reviewer

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great word processor for generating, customizing and sharing documents.

Reviewed 13 days ago

Overall the experience has been exceptional. There are no cons that feel absolutely constricting in a way that seriously affects my desire to continue using the software. There are so many useful plugins available as well that can help to alleviate some of the softwares limitations.

Pros

I love that Google Docs is completely Free and is still a robust word processor that competes with and often outperforms its expensive competitors. I also love that is entirely web-based. I can access my documents on a whim from any device, at anytime as long as there is an internet connection. Finally I love how it integrates with the rest of the Google workspace online applications. The apps communicate back and forth really well and allow for endless possibilities to support business and personal activities.

Cons

What i like least about Google Docs is it's file management system. I would love to see my Google drive folders on Google Docs and be able to drag and drop files and explore folders from within the Docs app.

NM
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Noah M.

Media Production, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs | It's for You

Reviewed a month ago

I believe that Google Docs is the best writing software for collaboration, and since it is paired with Google Drive then there's almost no reason to avoid it. It can be shared easily with others, and it doesn't require a lot of knowledge to be affective in using the tool. I've been using it for nearly 10 years, and I've been using it for four years as my primary writing software.

Pros

Google Docs is my preferred writing software. It allows me to easily share, insert other documents, and work with others in real time. It also allows for customization of the pages, inserting of images/charts/tables, and other features which can help customize your document to you. It is a capable writing software, and a solid choice for people just looking to type out a story, work on a school project, or work with friends/colleagues.

Cons

My only complaint about this software is that the top bar (which houses editing, inserting, and various other tools) can feel cluttered. To someone who flips between Word and Docs (or someone who doesn't know what they're looking for), then it will likely take a Google search to figure out where the tool you want is and how to use it properly within Docs.

JB
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Jessica B.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs for the WIN!

Reviewed 2 months ago

It is the best product for word processing and collaboration in one place.

Pros

Google Docs is essential in our Google Chromebook environment. Students, teachers and staff use Google docs daily for team notes, essay writing, creating content and more.

Cons

Google Docs is great and provides so many features and functionality. However, the fact that I can't use my own fonts in Google is the biggest drawback. This means that a lot of creative design is done on another platform.

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Khalid A.

Verified reviewer

Education Management, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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DOCUMENT EDITING & SHARING made easy

Reviewed 2 months ago

My overall experience with app/software/SAAS can be summed in the following points:A. The given app/software/SAAS has been solving the following business problems :- online document creation- landing page creation- promotional material- creation and storage of company policies- using it as best tool to educate and convince clientsB. i have been able to realize the following benefits with the help of the given app/software/SAAS :- sharing of docs with my employee for better productivity- i can collaborate on budget data with my staff and colleagues- create enhanced doc version using collaboration and chat feature- create brand promotion image easily- can get the sales, budget, and other documents edited in real-time

Pros

Pros : i found the following features as most impactful:- online editing- all format saving- offline & online mode available- best grammar tools- best editing tool Yes the product is quite easy to use for: - creating doc file- sharing with frind or others- seamless connectivity with other tools- automatic saving - can be used to create marketing landing pageYes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

Cons

Cons : I found the following features that were either missing or could be improved:- fonts compatibility with microsoft word- availability of word like features- more designs required- limited space for document storageI found the following features or aspects of the product that are difficult to use:- dependent on internet - limited tools- google docs not compatible with word- difficult to write books without consuming huge storage-No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.

AR
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Anonymous Reviewer

Verified reviewer

Design, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Don't know what I did before Google docs!

Reviewed 2 months ago

In my business – we always needed a working document for copy – so it used to be sending a Word doc back and forth via email -saving over or saving a bunch of different versions of the document each time. Now with google docs, I can give someone access – and remove them if I like too. We can edit the document in real-time and there’s no way of it being lost! It's automatically saved and backed up on the cloud.

Pros

I honestly don’t even know what we did in business without Google Docs. I use it in my business every single day. I love being able to create documents and share them with my team or clients. Edit them in real-time and leave comments. I love how easy it is to use and that changes are saved automatically. I love that I can share it or keep it private – enable editing permission or not. It was so easily integrated into my business, like I say, I don’t know how I managed without it!

Cons

There is really nothing that I dislike about Google Docs. I have yet to find a reason to dislike it. Other companies have tried but they simply cannot compete.

AS
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Andrea S.

Entertainment, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy On the Go Document Software!

Reviewed 2 months ago

Overall, I love Google Docs' accessibility and ease of use. It's grown a lot since it was first introduced, so even my current "cons" may eventually become moot. Google always strives for greatness and for reliability with its products, so the trust in this product is there.

Pros

I love that Google Docs is really intuitive - if you know MS Word, you can easily adapt to Google Docs. Plus, you can easily access Google Docs from anywhere: your computer, your cell phone, etc. This comes in handy when off-site and needing to access an important document or contract - or draft one up - in a matter of minutes! The self-saving feature is also incredibly handy so you do not have to worry about losing your work. I can create a professional looking document - whether on my own, or through a template - in minutes. It's that easy.

Cons

As someone who uses both MS Word and Google Docs, I will admit there are a few features that MS Word possesses that Google Docs doesn't: more font options, more advanced formatting features, etc. If I convert a Word Doc to Google Docs for storage, let's say, there are times where I lose formatting because it is not supported in Google Docs.

BM
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Bukhosi M.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs Is An Amazing Document Editing Tool

Reviewed 2 months ago

If I were to rate it out of 100 I would give it a 99/100 because the tool is amazing, and its easy to learn and start using.

Pros

I like that I can work and collaborate with my team seamlessly. Google Docs is amazing because I can also share documents on the run and I don't have to carry my laptop around. I can run Google docs on the browser at all times without having to install any apps which is really amazing.

Cons

Without a connection can save my files for editing offline but I wanna be able to use Google Docs even in areas without a connection and that's the only issue for me. aI think this issue can be fixed by embedding the web app to Google chrome for offline use

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Bethany C.

Verified reviewer

Marketing and Advertising, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Docs is my Go-To Document Creation Tool

Reviewed 2 months ago

Overall as a small business, Google Docs does the job for me. I've had to use other programs to fill in the gaps that Google Docs left open, but I've used this software for over ten years, and it's still my preferred document editor.

Pros

I love how Google made it easy to collaborate with others simultaneously on the same document. Document sharing is also a breeze. And the software is FREE. There are a variety of templates to choose from, or you can create a new document from scratch. You can even work on documents on your tablet or phone with the mobile app.

Cons

Google Docs doesn't have the best presentation program. If that's what you're working on, you're better off using Microsoft Powerpoint. I'd like to see more import and export options. Probably the worst problem with Google Docs is if you're creating a lot of content or writing books, you're going to run out of free space fast. You're only allowed so many free GB of space across all of your Google products, including Gmail, so if you're going to need lots of space to save docs, be aware of the pricing on that.

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Ekene U.

Verified reviewer

Financial Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Google Docs

Reviewed 2 months ago

Google Docs helps me improve my proofreading productivity with the spell check. I have created many documents with it and it's supported on various browsers for collaborations and submissions of files. It's also very easy to convert it into various formats, though not always easy to convert others into it.

Pros

The features most impactful to me are the theme selection, making recent files available offline, integration with Google drive and selection of templates when creating new documents. It was quite easy to integrate with my business process though it might not be easy to use for the first time but with continuous use, one can get a grip on it. It's good to know that you can easily save to the Google Drive cloud storage space and not on your device.

Cons

Google doc has a good user interface which could also be integrated with other Google products and I really enjoy the templates, though I still think there is need for a tutorial/guideline to use the basic features for a novice. There is need for more updates on the templates as this comes handy in various office apps. Though there is word count and spell check but I couldn't easily see the page numbering on the mobile, till I went to the page number setting. Finally a good number of features are still missing when compared to the Microsoft word desktop version, but Google doc is only still on mobile.

SC
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Sean C.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I LOVE Google Docs

Reviewed 2 months ago

We do a lot of document creation , sharing and modifying and this allows my team to create outstanding work that is clean looking and complete. I can't see an instance that we would move away from Google Docs.

Pros

I love how this software allows our entire team to be on the same page. Definitely the best program I've used for team collaboration The ability to view it while mobile is huge as well , we aren't tied down to our desktops anymore The simplicity of so many options that it offers is really tough to beat. This will service anyone who is new to advanced.

Cons

There isn't much to dislike about Google Docs , great product that keeps getting better

CR
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Caitlyn R.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product for boosting team productivity affordably

Reviewed 2 months ago

My overall experience with Google Docs has been a good one. It has helped to make the workflow of my team and myself more efficient, because we are able to coordinate and communicate in real-time without having to juggle multiple apps and services to accomplish our daily goals. Google Docs for the most part is very what you see is what you get, which is not a bad thing. There were a couple of bugs...

Pros

Google Docs makes it easy for my writers, editors, artists, and other team members to be able to generate documents, collaborate, share critiques, and more in real-time. I am also able to oversee workflow through the ability to track the start and completion of projects as they are turning over. Thus, allowing for our workflow as a team to be more efficient.

Cons

There are some issues when it comes to being able to ad multiple people as editor to a document at a time without having to create multiples of the same document. Yet, in other cases that is not required. Not sure if it is because of a bug in the system, or what.

KB
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Kevon B.

Food & Beverages, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Docs: One of the best things going for online word processors.

Reviewed 2 months ago

My overall experience with Google Docs has been nothing but great. I have been able to accomplish a lot of my assignments at my job with the use of this software. I will be recommending this to anyone who is looking for a low to no cost word processor.

Pros

Collaborations are one of the biggest pros about this software. One copy and one copy only of a file is available and users can share this one copy, in real time simultaneously, and they can add modifications, update, and key in some data simultaneously as well. Any sort of document modifications are automatically traced with editor and time information. This is really cool because it allows you to...

Cons

The only thing I feel that could be improved is probably the way that they go about the printing since it's not exactly straight forward like it is in Microsoft Word. Just a tad bit more complex but nothing too serious. Other than that I have no other issues with Google Docs.

KV
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Kaitlyn V.

Apparel & Fashion, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Amazing overall score

Reviewed 4 months ago

Although we only have a staff of 10, it was easy to get everyone to use Google Docs. Everyone was happy to leave behind fees associated with the old service. As we've grown it's became more important that I can access documents from anywhere, to access Google Docs all you need to do is sign in. It doesn't even matter if I forgot a device on the plane or at home (which most of us have done at some point) Overall it's amazing!

Pros

Google Docs has a robust free version. I had no problem setting up or using Google Docs, I had no problem sharing documents. They're stored in Google Drive which is also free. Auto-save is what I love the most. I often get distracted by a call or have to get up from my desk, the document is automatically saved without me doing anything and I can go back and see previous versions of the document.

Cons

Google Docs needs an internet connection, and sometimes I do worry just a little bit that I'm at risk of a data breach, although it hasn't happened so far. Google Docs does have a few limitations that other platforms don't have, like formatting documents.

MB
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Madalena B.

Financial Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FREE software to do your work - no more wasting money to get money.

Reviewed 5 months ago

Just amazing. Free of charge, lets me do my work by the comfort of my home, helps me improve my work, when i have colleagues commenting and adding up suggestions, feeds my hobbies (writing novels), and overall is just easy to use. All of us workers know that the least we want is to have to learn how to go about a software of difficult usage, for work porpuses. I am already working, not having the best time of my life, the last thing i need is to have extra problems with the app im using. There is no worries of that sort with Google Docs. Safe, FREE, easy to use, productive, helpful, and overall, unproblematic.

Pros

That there was an unexpensive - FREE way, to have all my work done, all my writing (personal hobbie) done, without having further costs by having to buy Word, or Ppt. Its just not worth spending your savings and earnings on something that will enable you to do the job you are paid to do. Google Docs has been a life saver. Internet access is something I thankfully do not have a problem with, so it was just a no brainer to not be using this software. And i have been doing it from the confort of my home, for the longest time.

Cons

I mean, maybe the fact that it is only available online. But then again, while doing it online you have the safety of having your file updated at all times, dispite any shutdown/malfunction on your device, so I would say that it is not something to complain about when it also does have its reasoning.

KD
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Kira D.

Marketing and Advertising, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Functional and easy to use, but lacking in features

Reviewed 5 months ago

Google docs did serve its intended purpose successfully (document generation and editing). We were able to produce professional documents, easily store and share them, all for free. We were also able to collaborate remotely with ease, saving time and improving our productivity.

Pros

The main pro is that this is a Google product, that means it's going to be easy to use for most people. Like other Google products, it can be synced with your account and accessed from all of your devices. It's also easy to use with Google drive. Sharing from Google docs is easy which aids in productivity. I love being able to search Google without leaving Google docs too, that's so helpful! The price is another big pro. There's no question that Microsoft word is better software but Google docs is a functional solution for people who need access to free document generation and editing.

Cons

Google docs needs more templates and more options across the board! Again Google docs is functional but it's lacking in advanced features. The presentation program is very limited and does not meet our needs at times.

GT
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Gregor T.

Information Technology and Services, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software

Reviewed 6 months ago

We use Google Docs a lot for things like working on MoUs across teams, writing process guides for other teams to see, writing informal lists and action plans and much more. It's fantastic how easy it is to have multiple teams editing a document at once and to be able to see who is making which changes.

Pros

I really like how easy it is to work collaboratively through Google Docs and how easy it is to track who made what changes. I really appreciate that it's free, and that it is so easy to share docs with colleagues, other teams and other companies and to work on them together. I like that you can share as viewable when things shouldn't be edited. I like how easy it is to add comments and to tag people so they're notified. It's also great that you can easily add links to websites. It's great software.

Cons

To be honest, I don't really have any complaints. Occasionally it's a little glitchy but not problematically so. One minor thing I find quite annoying is how it feels difficult to add sub-bullet points - it seems to automatically become letters rather than smaller bullet points (like Microsoft Word allows), and then it's really difficult to get the rows to line up with each other while I try and convert the letters into bullet points. Otherwise, it's great!

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Fernando Manoel B.

Verified reviewer

E-Learning, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Docs an excellent collaboration tool

Reviewed 6 months ago

Google Docs is without a doubt one of the best, if not the best, collaboration tools in the world. In addition to the office suite, there are many other integrated tools that streamline the management of a company.

Pros

Even in the free version, it is already possible to use advanced resources for collaboration and document management.

Cons

I still haven't found anything that discredits any part of this tool.

EL
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Ernesto L.

Arts and Crafts, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Docs is the way to go

Reviewed 7 months ago

This is Free! My business is getting and utilising Docs heavily on using Docs. We love it and have not looked back once as it more than meets our needs.

Pros

The thing I like most about Google Docs is the clear integration into all Google account services and Android devices. The ability to create and edit documents, then share and collaborate is essential to my business and we have become fully assimilated into the Google services such as Docs and Drive.

Cons

As the docs are stored within Google Drive, the folders you create are kept in Google Drive. I would like to see the folders when I access Google Docs and be able to drag and drop or save into and out of those folders.