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Mattermost

Open source workplace messaging for web, PCs & phones

Table of Contents

Mattermost - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Mattermost overview

What is Mattermost?

Mattermost is an open source workplace messaging system for web, PCs and phones which provides archiving, search and integration with hundreds of line-of-business applications. Incorporating 1-1 and group messaging, file sharing and custom emojis, as well as webhooks, slash commands and multi-language support, Mattermost aims to deliver a simple workplace messaging solution.

The Mattermost Enterprise Edition provides additional features, such as SSO (single sign on), advanced permissions and MFA (multifactor authentication), plus performance monitoring, compliance reporting and custom branding and enterprise search.

Key benefits of using Mattermost

Native apps for iOS, Android, Windows, Mac, and Linux for flexible access.

Facilitates 1-1 and group messaging.

Unlimited search history and integrations.

Offers multi-language translations.

Supports advanced security with multi-factor authentication and encrypted push notifications.

Starting price

10per user /
per month

Alternatives

with better value for money

Pros & Cons

Connectivity

Messaging

Extensibility

Mobility

Completeness

Comparison

Mattermost’s user interface

Ease of use rating:

4.5

(168)

Mattermost pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(75)

5(91)

What do users say about Mattermost?

Reviewers appreciate Mattermost for streamlining team communication, offering customizable channels, and supporting private and group chats that help keep conversations organized. They find its open-source nature, integration capabilities, and file sharing features valuable for collaboration, especially across remote and onsite teams. They report that it is cost-effective compared to competitors and like its cross-platform accessibility.

Users indicate that mobile app performance and some features lag behind alternatives, with occasional glitches and missing functionalities. They mention that integrations can be complex to set up, and some feel the search and customization options could be improved. They value the active community and responsive support.

Select to learn more

Who uses Mattermost?

Based on 168 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services

Computer Software

Telecommunications

Internet

Others

Use cases

Internal Communications

Team Communication

Instant Messaging & Chat

Collaboration

Project Management

Mattermost's key features

Most critical features, based on insights from Mattermost users:

Chat/Messaging

5.0

(19)

Project management

5.0

(18)

File transfer

5.0

(14)

Real time editing

4.9

(12)

Content management

4.8

(11)

Live chat

5.0

(10)

All Mattermost features

Features rating:

4.3

(168)

Workflow configuration

4.9

(8)

Version control

4.9

(7)

Third-Party integrations

5.0

(8)

Surveys & feedback

3.5

(2)

Reporting/Project tracking

5.0

(8)

Brainstorming

4.7

(6)

Business process automation

5.0

(7)

Remote access/control

5.0

(5)

Productivity tools

5.0

(3)

Contact management

4.0

(1)

Employee photos

2.5

(2)

Mobile access

4.8

(29)

Document management

4.7

(25)

Access controls/permissions

5.0

(25)

Alerts/Notifications

4.7

(33)

Communication management

4.8

(19)

Real-Time chat

4.9

(35)

Collaboration tools

5.0

(23)

Single sign on

4.7

(10)

Task management

4.7

(27)

Meeting management

4.8

(27)

Employee database

4.8

(19)

Video conferencing

4.1

(24)

File sharing

4.4

(33)

Transcripts/Chat history

4.7

(23)

Screen sharing

4.1

(25)

Search/Filter

4.4

(10)

Discussions/Forums

4.6

(8)

Role-Based permissions

(0)

Audio calls

4.5

(2)

Multi-User collaboration

(0)

Multi-Language

(0)

API

(0)

Conferencing

(0)

Team collaboration

(0)

Group messaging

(0)

Group management

(0)

Active directory integration

(0)

Customizable branding

(0)

Mattermost awards

Internal Communications

86/100

Mattermost alternatives

Mattermost

4.5

(168)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.6

Customer Support

4.4

Jira

4.5

(15.2K)

visit website

Starting from

7.91

Per month

Free trial

Free version

Ease of Use

4.1

Features

4.4

Value for Money

4.3

Customer Support

4.2

Smartsheet

4.5

(3.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.3

Value for Money

4.4

Customer Support

4.3

Airtable

4.7

(2.2K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.5

Customer Support

4.4

Mattermost pricing

Value for money rating:

4.6

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

0.00

/user

Features included:

Ad Hoc Add/Remove Tasks
Audio/Video Integrations
Automated Triggers & Actions
Channels
Choice of Self-Hosted or Secure Cloud
Custom Card Properties With Group
Email Authentication
Filter
Full History Search
Multi-Factor Authentication
Online and Community Support
Pre-Built and Custom Board Templates
Sort
Teams
Unlimited 1:1 and Group Messaging
Unlimited Boards
Unlimited Participants
Unlimited Playbooks
Unlimited Users

Professional

/user

Per month

Features included:

AD/LDAP User Sync
Advanced Team Permissions
Business Hours Support (12×5 PT)
Choice of Self-Hosted or Secure Cloud
Everything in Starter Plus: Guest Accounts
MFA Enforcement
Microsoft Teams Calling
Openid
Professional-Plus Support
Read-Only Announcement Channels
Retrospective Summary Report
Stakeholder Dashboard
System-Wide Announcement Banners

Enterprise

No pricing info

Features included:

24×7 Support With 4 Hr Response
Automated Compliance Exports and Reporting
Choice of Self-Hosted or Secure Cloud
Custom Admin Roles
Custom EMM (Appconfig)
Custom User Terms of Service
Elasticsearch (Self-Hosted)
Everything in Professional Plus: AD/LDAP Group Sync
Granular Data Retention
Granular Permissions
HA Server Config (Self-Hosted)
ID-Only Push Notifications
Performance Monitoring (Self-Hosted)
Playbook Analytics Dashboard
Premium Support
Private Playbooks

User opinions about Mattermost price and value

Value for money rating:

4.6

(168)

To see what individual users think of Mattermost's price and value, check out the review snippets below.

“What I like the most about this collaboration software is the simple and logical UI, which is not overloaded with lots of unnecessary features. It has all we need for successful communication.”

Verified reviewer

Anonymity request

“Cross-platform applications ready to use. Amazing open source community built around the product, friendly and helpful people.”

Viorel-Cosmin M.

CTO

Mattermost integrations (47)

Integrations rated by users

We looked at 168 user reviews to identify which products are mentioned as Mattermost integrations and how users feel about them.

Zoom Workplace

Integration rating: 5.0 (5)

“Not only to start video meetings, but also to assist end users via screen sharing or screen control.”

Mario G.

IT Director

GitLab

Integration rating: 4.7 (3)

“The integration is good, but since we work very asynchronously, we use simple email for GitLab primarily”

Joerg S.

Software Engineer

GitHub

Integration rating: 5.0 (4)

Jira

Integration rating: 5.0 (3)