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OneDrive Logo

Secure access, sharing, and file storage solution

Table of Contents

OneDrive - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

OneDrive overview

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Based on 12662 verified user reviews

What is OneDrive?

OneDrive is a cloud storage tool offering key features such as secure data storage, document storage, backup and recovery, file sharing, and document management, among others.

Who uses OneDrive?

Reviews for OneDrive come from a wide variety of industries, including Information Technology and Services (7% of reviewers), Computer Software (6%), and Education Management (6%). The most frequent use case for OneDrive cited by reviewers is cloud storage (76% of reviewers).

What do users say about OneDrive pricing?

Reviewers indicate that OneDrive offers good value for money when bundled with Microsoft 365, and they appreciate the included storage and integration. However, some reviewers feel standalone pricing is less competitive and upgrading can be expensive.

What are the most popular integrations for OneDrive?

The OneDrive integrations most frequently cited by reviewers are: Microsoft 365 (a document management product rated 4.7 out of 5 for its integration with OneDrive), Microsoft Excel (a spreadsheet product, 4.9), and Microsoft Word (a document generation product, 4.8).

Starting price

1.99flat rate /
per month

Pros & Cons

Cloud Storage

Team Collaboration

Office Integration

File Syncing

Unresponsive and ineffective support

Recurring glitches and compatibility problems

OneDrive’s user interface

Ease of use rating:

OneDrive pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(243)
3-4(4,816)
5(7,603)

What do users say about OneDrive?

OneDrive is a cloud storage tool offering key features such as secure data storage, document storage, backup and recovery, file sharing, and document management, among others.

Select to learn more


Who uses OneDrive?

Based on 12,662 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospital & Health Care
Information Technology and Services
Health, Wellness and Fitness
Education Management
Others

Use cases

Cloud Storage
Document Management
File Sharing
Remote Work
Collaboration

OneDrive's key features

GetApp's analysis of 697 verified user reviews collected between July 2021 and October 2024 identifies OneDrive's most critical features and summarizes user sentiment about those features.

Secure data storage

Reviewers appreciate OneDrive's secure data storage capabilities. They highlight the use of robust encryption, two-step verification, and compliance with regulations like GDPR. Users report feeling confident in the safety of their data due to Microsoft's rigorous security standards and various authentication methods. They also value capabilities like the personal vault with an additional password and the ability to control access through passwords and private links. Users find the end-to-end encryption particularly reassuring for protecting sensitive information. Of the 244 OneDrive users who gave detailed accounts of their use of Secure Data Storage, 99% rated this feature as important or highly important.


Document storage

Users report that OneDrive's document storage is versatile and convenient. They appreciate the ability to store various file types, including documents, photos, and videos, and access them from any device. Reviewers highlight the ease of organizing files into folders and subfolders, and the seamless integration with Microsoft Office applications. They also value the automatic syncing across devices, which ensures that their documents are always up-to-date and accessible. The ample storage space provided, especially in paid versions, is also frequently mentioned. Of the 360 OneDrive users who gave detailed accounts of their use of Document Storage, 98% rated this feature as important or highly important.


Backup and recovery

Reviewers indicate that OneDrive's backup and recovery capabilities are reliable and valuable. They appreciate the automatic backup of files to the cloud, which protects against data loss due to device failure or accidental deletion. Users highlight the ease of recovering files from the recycle bin and accessing previous versions of documents. They also mention the convenience of being able to restore data from any device, ensuring continuity in case of emergencies. However, some users note that OneDrive is more of a sync service than a traditional backup tool. Of the 207 OneDrive users who gave detailed accounts of their use of Backup and Recovery, 94% rated this feature as important or highly important.


File sharing

Users find OneDrive's file sharing capabilities efficient and secure. They appreciate the ability to share files and folders with specific individuals or groups, with customizable permissions such as view-only or edit access. Reviewers highlight the convenience of sharing links via email or other communication methods, and the option to set expiration dates and passwords for shared links. They also value the integration with other Microsoft products, which enhances collaboration. However, some users mention that managing permissions for large teams can be complex. Of the 442 OneDrive users who gave detailed accounts of their use of File Sharing, 93% rated this feature as important or highly important.

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“OneDrive allows us to share reports, audits, word documents, spreadsheets and interact with them, all from the comfort of our own offices. ”
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Vicky H.

QC-QA Auditor

“We use this everyday as a virtual tool for different people in the business to access shared files and as well as different teams to upload any files that are relevant to theem so they can all be downloaded from OneDrive as opposed to be saved on each desktop.”
SK

Sam K.

Projects Manager

“Document sharing and storage, we can reduce to disk space of local machine and we can access the file from anywhere using an add account on mobile”
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Akshay B.

Cloud Infra support Engineer

“OneDrive is primarily designed for personal projects rather than team projects. While we use SharePoint for collaborative work, having both personal and team files in one location could simplify things for employees who are less tech-savvy. While reliance on an internet connection is unavoidable, it can limit where and how files are accessed.”
SR

Samantha R.

Office Finance Manager


Document management

Reviewers feel that OneDrive's document management capabilities are effective and user-friendly. They appreciate the ability to organize documents into folders and subfolders, making it easy to navigate and access files. Users highlight the seamless integration with Microsoft Office tools, which simplifies the process of creating, editing, and sharing documents. They also value the version history capability, which allows them to track changes and restore previous versions of files. Some users, however, find the default save location settings for Microsoft applications inconvenient. Of the 196 OneDrive users who gave detailed accounts of their use of Document Management, 92% rated this feature as important or highly important.

See related user reviews

“Fairly niche, but if two users are access the same document at once for editing, and both save, you end up with two versions of the same document which then need to be manually merged. Whilst this is preferable to one person losing data, the duplicate file has the machine name suffixed to the end (i.e. Document-MyMachine.docx) which could be a data privacy concern.”
JH

Jamie H.

Trust Systems Manager

“One of the biggest things for me is to be able to find a document I’m looking for quickly and with the powerful search features, and how it connects to my Outlook email, it’s so easy for me to find the file I’m looking for at all times.”
EM

Elizabeth M.

Director of IS Project Management

“It offers lots of resources for document creation, slides, presentations, and spreadsheets.”
CS

Claire S.

Computer Science Teacher

“Good all round, recently had a new laptop and having one drive allowed me to log into my new one and all of my documents be there.”
CE

Claire E.

Sales Manager


Access controls/permissions

Users report that OneDrive's access controls and permissions provide a high level of security and flexibility. They appreciate the ability to set granular permissions for different files and folders, allowing them to control who can view, edit, or share their documents. Reviewers highlight the integration with Active Directory and the option to use multi-factor authentication for added security. They also value the ease of managing permissions through the web interface, although some users find it less intuitive on the desktop client. Of the 274 OneDrive users who gave detailed accounts of their use of Access Controls/Permissions, 88% rated this feature as important or highly important.


All OneDrive features

Features rating:

Alerts/Notifications
API
Archiving & retention
Asset categorization
Asset library
Asset sharing
Authentication
Automatic backup
Cloud computing
Collaboration tools
Communication management
Content library
Content management
Data import/export
Data recovery
Data security
Data storage management
Data synchronization
Document capture
Document editing
Document review
Drag & drop
Encryption
File management
File recovery
File transfer
Full text search
HIPAA compliant
Messaging
Mobile access
Mobile app
Monitoring
Multi-Device support
Offline access
Project management
Real time synchronization
Remote access/control
Reporting & statistics
Search/Filter
Tagging
Third-Party integrations
Two-Factor authentication
User management
Version control

OneDrive alternatives

OneDrive logo

Starting from

1.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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Google Drive logo

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
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Customer Support

Starting from

11.99

Per month

Free trial
Free version
Ease of Use
Features
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Customer Support

OneDrive pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Microsoft 365

0.00

Features included:

  • 15 GB of mailbox storage
  • Outlook.com email and calendar
  • 5 GB data

Microsoft 365 Basic

1.99

Per month

Features included:

  • 100 GB of cloud storage
  • 100 GB of mailbox storage
  • Ad-free Outlook and mobile email and calendar with advanced security features
  • Web and Mobile Versions of Office Apps

Microsoft 365 Personal

9.99

Per month

Features included:

  • Up to 6 TB of cloud storage (1 TB per person)
  • 100 GB of mailbox storage
  • Data and device protection for the entire family with Microsoft Defender
  • AI Image Generator
  • Device Protection

Microsoft 365 Family

12.99

Per month

Features included:

  • Up to 6 TB of secure cloud storage (1 TB per person)
  • Microsoft Designer AI-powered image creator and editor
  • Clipchamp video editor with exclusive filters and effects
  • OneDrive ransomware protection for your family’s photos and files

Microsoft 365 Business Basic

6

/user

Per month

Features included:

  • Identity and access management
  • Web and mobile versions of Word, Excel, PowerPoint, and Outlook
  • Custom business email (you@yourbusiness.com)
  • 1 TB of cloud storage per user

Microsoft 365 Business Standard

12.5

/user

Per month

Contact vendor for more details

User opinions about OneDrive price and value

Value for money rating:

To see what individual users think of OneDrive's price and value, check out the review snippets below.

“The seamless integration with Microsoft 365 makes it especially useful for both school and work, allowing for smooth collaboration and real-time updates. While there are occasional syncing issues and some limitations with storage on basic plans, the overall functionality, ease of use, and accessibility make it a strong and dependable cloud storage option.”
YM

Yasmin M.

Operations Associate

“I am an auditor and I create spreadsheets to track my various audits for our operation, as well as complete audit reporting documents for every camera audit that I do to monitor our frontline staff. ”
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Vicky H.

QC-QA Auditor

OneDrive integrations (9)

Integrations rated by users

We looked at 12,662 user reviews to identify which products are mentioned as OneDrive integrations and how users feel about them.

Integration rating: 4.8 (464)

Integration rating: 4.8 (68)

Integration rating: 4.8 (68)

Integration rating: 4.8 (67)

Integration rating: 4.8 (67)

Integration rating: 4.7 (47)

My teaching is primarily delivered via Powerpoint so being able to seamlessly integrate my polls into the single presentation is important to me. It would be great if the full suite of question types could be replicated in Powerpoint.

If your team thrives on structure and lives in the Microsoft ecosystem, Teams is a strong choice, especially with presentations. Powerpoint works seamlessly.

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Angela D.

Learning and Teaching Consultant

1/2

OneDrive customer support

What do users say about OneDrive customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of OneDrive customer support.

Certain users highlight knowledgeable, friendly support staff and quick responses, especially for urgent file recovery issues.

A significant portion of users report difficulty reaching customer support and long wait times for assistance.

Frequently reported by users, support staff are often unable to resolve technical problems or provide helpful solutions.

Widespread user sentiment notes that support is hard to contact, with many issues left unresolved or redirected to forums.

Support options

Faqs/forum
Knowledge base
Email/help desk
Phone support
Chat

Training options

Videos

To see what individual users say about OneDrive's customer support, check out the review snippets below.

“It’s a dependable platform for storing and managing files, and despite a few minor issues with syncing and support responsiveness, it remains one of the most convenient and integrated cloud storage solutions available today.”

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Austin W.

Pharmacy Manager

“In my case this represented about 2,000 files that I couldn't synchronize. When I talked to customer support, they suggested I hire a person dedicated exclusively to change the names of the files to a format that Onedrive can use.”

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Abraham G.

Architect

OneDrive FAQs

Q. What is OneDrive used for?

OneDrive is a secure access, sharing and file storage solution which enables users to store and share photos, videos, documents, and more anytime, anywhere via any device, including desktops, laptops, tablets, and mobiles. Offering a centralized platform, OneDrive gives users access to all of their photos and documents. OneDrive allows users to keep all of their favorite photos and videos safe, even if something happens to their device. Users can also share files or entire folders, such as photo albums, without attaching anything. Since OneDrive works with Microsoft 365, users can create, edit and share their documents easily. OneDrive supports other collaboration tools such as real-time co-authoring, which allow users to work with anyone inside or outside of their organization. Users can use built-in search and discovery tools to find relevant files. Native mobile apps for Windows, iOS and Android give users the flexibility to access and share files on the go, via any mobile device. OneDrive also supports a number of security features including device access rules, device reports and remote device wiping. Users can also track which files are being shared, and with whom. In-app sharing enables each employee to seamlessly share and set specific access permissions for their files, based on the organization’s settings.

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