Slack Pricing Plan & Cost Guide

Slack

A single place for team communication and workflows

4.65/5 (20,392 reviews)

Slack Pricing

Starting from: $8.00/month

Pricing model: Free, Subscription

Free Trial: Available

Slack is available across three premium tiers with pricing based per user per month, outlined below:

Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly)

Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)


Enterprise Grid: contact Slack for custom pricing details

View Pricing Plans

Competitors Pricing

FileHold

Starting from: 3750.00
Pricing model: One Time License
Free Trial: Available

Happeo

Pricing model: Subscription
Free Trial: Available

SnapComms

Pricing model: Subscription
Free Trial: Available

eBallot

Starting from: 4.99
Pricing model: One Time License

IdeaScale

Starting from: 4999.00/year
Pricing model: Free, Subscription
Free Trial: Available

Slack Pricing Reviews

Pros
  • Slack is amazing to connect with co-workers on various topics, meetings, discussions. It has amazing interface where we can join various channels.Bharat B.Read the full review
  • The tool is super easy to use, it opens up the lines of communications across teams and the org, and you can have so much fun while doing. It's great for boosting team moral and spirit.Verified ReviewerRead the full review
  • Love it, is super easy to use, they always bringing updates, I will definitely recommend it.Gabriela A.Read the full review
Cons
  • As of today, the only downside that I've been experiencing is missing notifications. Even though I've updated the notification settings I've found that I missed some of the messages.Wilmary T.Read the full review
  • It feels disorganized, repetitive, and obsolete. I do not think that this is going to be something we use in the longterm.Amanda A.Read the full review
  • Slack is a tool, and if a company fails to identify the ground rules, it can be useless. The organizations that dislike using slack often have not defined rules around using it.Rocky K.Read the full review
98%
recommended this to a friend or a colleague

25 reviewers had the following to say about Slack's pricing:

Anonymous

Great tool for team communication

Used daily for 1-2 years
Reviewed 2016-10-11
Review Source: GetApp

Slack is a really great tool for team communication. The use of channels really makes everything a lot more seamless and organized. Definitely will recommend to others!

Pros
Great app, channels.

Cons
Price could be cheaper

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Nice way to stay connected in a Virtual company

Used daily for 2+ years
Reviewed 2018-12-21
Review Source: Capterra

Pros
I like the chatroom type feel. There are a lot of ways to add to conversations, gifs, emojis, etc.

Cons
Not sure of any other than the price. It's not terribly expensive, but it isn't cheap.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Nikunj G.

Way to avoid unnecessary emails

Used daily for 2+ years
Reviewed 2018-10-04
Review Source: Capterra

Pros
This helped us reduce our unnecessary emails count to lowest. The communication is done in real time now.

Cons
Pricing model. Should be cheaper for startups.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Riley H.

Couldn't servive without it

Used daily for 2+ years
Reviewed 2019-03-05
Review Source: Capterra

Pros
Slack gives our business a non-intrusive means of communication. It has put an end to needless meetings while still keeping everyone informed and on track.

Cons
The price per user per month is making this an expensive solution and has accounting looking for cheaper solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Gorkem K.

Connects your team

Used daily for 6-12 months
Reviewed 2019-12-07
Review Source: Capterra

Slack has been helpful in our office so far but it’s price is not cheap.

Pros
Slack makes communication simple and quick even for the teams which are working in fast-paced environment.

Cons
Sometimes, important messages will be missed due to bombarding of other messages. And you can’t find them later. Also, it is kind of pricey.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

Minimize review

Anonymous

Lots of integrations

Used occasionally for free trial
Reviewed 2019-02-05
Review Source: Capterra

Pros
Tons and tons of integrations and easy to use

Cons
Wish there was a cheaper option, the price is a little steep

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Ranjan S.

Good Software for Private Enterprise Communication

Used daily for 6-12 months
Reviewed 2020-03-06
Review Source: Capterra

Pros
The most thing I like about slack is the access domain that looks so professional which adds up the organization value.

Cons
I think the price is too high should be low.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Anonymous

Communication Station

Used daily for 2+ years
Reviewed 2020-02-20
Review Source: Capterra

As a remote worker, Slack makes communicating with team members not only possible but enjoyable.

Pros
Slack's free version makes communicating with team members easy and cheap. It is simple to set up and use but has enough discoverable features to satisfy even advanced users.

Cons
Slack's free version may be well-priced but it's almost impossible to use once your team grows beyond a handful of people. After that, it becomes fairly expensive to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Sterling K.

Slack might be over kill for you company

Used daily for 2+ years
Reviewed 2021-02-11
Review Source: Capterra

We enjoy slack, I'm not in love with it but we want people to understand chatting is not for free in this world.

Pros
For us it's a chat box that keeps history, is searchable and we can add files. Keep in mind 90% of chats can do the same. Slack is great in a lot of ways but can get very expensive and is overkill when your team is only using the features above.

Cons
Cost for what we do. Slaxk needs a cheaper chat version so we can use basic features and still use the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Lady Mascheria P.

I love Slack

Used weekly for less than 6 months
Reviewed 2021-01-26
Review Source: Capterra

As for me, I love the software. It helps me keep things in order. And for the prices it is great. You can keep things in order as if you had a big office. Right now I am working on a budget for a convention. I can put everything in my group. It's a great tool for a small company

Pros
I am still using this software it is great

Cons
It is not a bad software. it's very cheap

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Mathieu C.

Best way to replace emails

Used daily for 1-2 years
Reviewed 2018-07-25
Review Source: Capterra

We have better communication between all our channels

Pros
I really like the interface and all the integrations available. I've connect Messenger, Twitter, our websites (comments, questions, orders), Trello, Sunsama to it. It saves us lots of time and keep everything centralized there !

Cons
The search function is not that good and there is place for amelioration. Also the pricing is not cheap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Shaun P.

Fast and Simple

Used daily for 1-2 years
Reviewed 2019-12-03
Review Source: Capterra

All and all it's been good. I wish it were cheaper but it's not. For what it is though, Slack is an incredible communication tool that has been very reliable to us with no down time and no bugs.

Pros
First off we don't use any of the add-ons. They seem incredibly useful for those who need them but we just don't have the need. What we like about Slack is that it's simple and very fast. We used HipChat back in the day and liked that but once they got bought out by Slack we tried some Rocket.Chat and Microsoft Teams. In the end we had issues with both of these and decided to give Slack a shot. Slack is very simple and easy to use and is extremely quick. We constantly found the competition software would lag after as little as a month or two of use due to all the messages.

Cons
Price. Compared to the competition it's expensive. When Slack bought out HipChat we were initially bummed because our price per user was going from around $2 a month to $7 a month. As a company who doesn't use any of the add-ons this seemed a bit steep. All and all I would say it's still too expensive for what we use it for but the other options out there have issues so large we continue to use Slack.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

Emilio Joaquín B.

A great way to communicate in the company

Used daily for 6-12 months
Reviewed 2019-12-02
Review Source: Capterra

Slack makes communication within the company a lot easier, besides being good, it's also fun to use Slack.

Pros
Ease of use and possibilities for interacting with others, subject channels, and reactions to messages, google integraton... It is amazing!

Cons
The price per user is very high, I believe because it is an internal communication tool, it could be cheaper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Anonymous

Best communication tools for professionals.

Used daily for less than 6 months
Reviewed 2019-01-15
Review Source: Capterra

Overall, very satisfy with the application. The pricing is kinda acceptable but hoping it will get cheaper. I'm glad such tool exist, making everything easier and convenient.

Pros
Slack has a good integration with third parties application, making our workflow smooth and easy. Besides, it help organisations to communicate and work together more effeciently and effectively. Slack can be access basically on every devices with their webapp and mobile app making it way accessible than their competitors. Slack have the most user-friendly interface making it easy to use.

Cons
Well, the only thing I can complain about Slack is the connectivity when making some call (both video and audio), I (some times) don't have good experience with the call feature although I have a very good internet connection.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

Minimize review

Rob B.

Best IM software for our small business

Used daily for less than 6 months
Reviewed 2017-04-20
Review Source: Capterra

I am the owner of a small business with 25 staff members. Staying organized and keeping communication open between all departments was a nightmare until Slack, originally we used email, facebook messenger, and sms with no way to make sure everyone had the info they needed and no real easy way to search back past conversations to find needed data. Slack fixed all of those issues by giving us the ability to log all communications and easily label them per the topic or department they belonged to. The smartphone apps were amazing for our out of office sales reps. This is a must have for any company

Pros
Keeping department communication open and synced Easily able to search past information Smartphone apps keep everyone online

Cons
the desktop app could be a little prettier and the chat screen could use some polishing the price could be cheaper

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Pedro L.

Nice tool, but a little overpriced

Used daily for 2+ years
Reviewed 2020-12-10
Review Source: Capterra

Overall it's a good tool, works for what it's proposed, but the price could be better.

Pros
It's a very complete communication tool, has pretty much all the features a team needs to communicate including calls (with screen sharing), markdown formatting (dev friendly), file uploads and multiple workspaces support.

Cons
It's a little overpriced, if I had to choose today I would definitely go for a cheaper option that offers same features. Also not having conversation history in the free plan is just annoying.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

Minimize review

Anonymous

It's advanced messaging and communication needs made easy.

Used daily for less than 6 months
Reviewed 2018-08-31
Review Source: Capterra

On a side note, Slack can actually be enjoyable if you have the right atmosphere at the office. You can send gifs or funny memes to lighten up the day. Definitely a nice benefit.

Pros
While Slack is super simple, it is also a lot more robust than it appears at first. It adds a lot of clarity to the different channels of communication within an office. It's easy to set up different groups of communication that only those needed for the conversation will see. While not unique to Slack, sharing files was done very smoothly.

Cons
While I've enjoyed the interface and its ease of use, I feel it is overpriced. The per-user price can get expensive very quickly. If you need something simple, Google Hangouts may be the cheaper route.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Matthew B.

Great for small businesses!

Reviewed 2016-05-20
Review Source: GetApp

Slack offers our team a way to collaborate throughout the day whether that be in our unique channels or through Slack calls. A must have for small business teams!

Pros
Ease of use and low price.

Cons
No drawbacks for using Slack.

Rating breakdown

Value for money
Ease of use
Customer support

Minimize review

Anonymous

Revolutionary Workplace Communication Platform

Used daily for 1-2 years
Reviewed 2017-09-04
Review Source: GetApp

Slack has allowed our company and our clients to completely remove email from the equation, and allowed unmatched efficiency by connecting all of our commonly used services together in one place!

Pros
- Integrations are plentiful - Not to expensive Pricing - High Reliability

Cons
- Gets complex in larger organizations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Anurag S.

Comfortably share your file and documents

Used weekly for 1-2 years
Reviewed 2019-12-04
Review Source: Capterra

highly recommended to others, very satisfied with the uses.

Pros
ease of use, accessibility, value for money, the safety of documents shared so trustworthy and one of the most efficient ways to use in large groups or organizations to share stuff.

Cons
none as such, the need to make it more common and accessible will help in promoting to users. Price can be more affordable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Jack H.

Great if all you need is group chat

Used daily for 1-2 years
Reviewed 2018-06-21
Review Source: Software Advice

It's basically team chat. At the price of "free", it's worth it. It seems outrageously expensive.

Pros
It's nice to be able to pull a group together quickly and have a single channel for the team to chat in.

Cons
The chat model is easy to use, but quickly pushes you into a corner. When people are chatting and I have something not topical to discuss, I feel like I'm interrupting a private conversation. We need a way to organize by topics as well as by people. I suppose Slack has that, but its not obvious and I've never used it. It's nice that you can use it for free, but the 10,000 comment limit on free is quite limiting, (as anyone who uses it much quickly discover.) Then, Slack gets really expensive in a hurry. For CHAT - that I can basically get for free with Google or Microsoft? I just don't see the value.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

Minimize review

Anonymous

Became essential for us

Used daily for 6-12 months
Reviewed 2020-07-23
Review Source: Capterra

Pros
- Integrations with other tools - Ease of use

Cons
- Worth its price but not a bargain - Use cases across different organizations are too difficult to set up and keep track of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Matheus N.

Great product

Used daily for 2+ years
Reviewed 2020-04-02
Review Source: Capterra

Great tool if the free plan suits your needs, otherwise there are better and cheaper options.

Pros
It's the pioneer in the field, provides great quality and great numbers of features. It's easy and intuitive to use.

Cons
I feel like it's too expensive. You have plenty of cheaper options, even open sources alternatives, which makes it difficult to recommend spending money on Slack.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

Minimize review

Erik S.

Solid tool for a reasonable price

Used daily for less than 6 months
Reviewed 2018-12-06
Review Source: Capterra

Overall great value for the price.

Pros
Easy to pick up, lower priced then others who offer similar functionality.

Cons
Some of the features seem a bit less intuitive to pick up on

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

Minimize review

Anonymous

IM App for Business

Used daily for 6-12 months
Reviewed 2021-04-18
Review Source: GetApp

Slack allows you to chat with colleagues, but its functions are limited. Compared to Slack, I prefer to use Microsoft Teams. I don't know the price of Slack. Maybe it is cheaper than other competing products.

Pros
Slack is a good commercial IM software. You can communicate with colleagues in real-time, or create a group chat for your team. If you start a new project, you can also create a thread for this project. In short, slack provides you with a reliable way to communicate with colleagues.

Cons
Slack lacks an ecosystem like Microsoft, and can't link your conversation information with emails and calendars well. At the same time, its UI design is also a bit complicated and difficult to understand. I don't quite understand the difference between group chat and thread.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review