Slack Pricing Plan & Cost Guide

Slack Reviews

Slack

Team communication for the 21st century

4.6/5 (1,770 reviews)
46,498     289,398

Slack Pricing

Starting from: $6.67/month

Pricing model: Freemium, Subscription

Free Trial: Available (No Credit Card required)

Free Plan: $0
No limits on time or users
10,000 message searchable archive
5 external service integrations

Standard Plan
$6.67 per user / month
Unlimited message searchable archive

Plus: $12.50 per user / month

Enterprise: Coming Soon

Slack Pricing Reviews

20 reviewers had the following to say about Slack's pricing:

Anonymous
Chief Executive Officer & Founder (Internet company, 11-50 employees)
Verified Reviewer

Great tool for team communication

11/10/2016

Slack is a really great tool for team communication. The use of channels really makes everything a lot more seamless and organized. Definitely will recommend to others!

Pros

Great app, channels.

Cons

Price could be cheaper

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Anonymous
Coordenador de Desenvolvimento e Infraestrutura (Information Technology and Services company, 51-200 employees)
Verified Reviewer

Excelent tool to comunication

21/10/2015

We start to use Slack recently but it's changed the way the team communicate. Before Slack we use skype and every time a team member need to change de workstation, the chat history gone. With Slack we don't have this problem!

Pros

Web and App version, centralize chat, plugins, integration

Cons

Price and file sharing

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Johan Dowdy

Verified Reviewer

Slack: A great tool at an inflated price

22/05/2016

Slack is a flexible and complex tool for sharing information both in real time and for quick reference. Part real-time chat, part WIKI, part IRC, part BBS, and holistic communications hub, Slack is a powerful way to share information and collaborate between teams.

Pros

Users love it, especially engineers. There are really a lot of great ways to share information that make it more versatile that its competitors.

Cons

The pricing is really high and generally speaking, Slack doesn't go out of there way to make it a better value proposition(they don't negotiate).

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Matthew Briggson, CPA

Verified Reviewer

Great for small businesses!

20/05/2016

Slack offers our team a way to collaborate throughout the day whether that be in our unique channels or through Slack calls. A must have for small business teams!

Pros

Ease of use and low price.

Cons

No drawbacks for using Slack.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
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Luis McDonnell

Verified Reviewer

Who doesn't use Slack?

21/01/2016

This is a must-have software for every company with 2+ employees. Easy communication, easy file sharing, fast and reliable. That's exactly what I'm looking for in a communication service.

Pros

Clean user interface, price, Slack bot :)

Cons

haven't found any. There's still hundreds of extensions that we want to try but haven't had the time yet.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Anonymous
Student Clinical Director (Hospital & Health Care company, 201-500 employees)
Verified Reviewer

Slack is a critical tool for Business Communications

09/07/2016

Slack has changed the way a diversified team manages communications. Slack has almost entirely removed the need for long email chains, and moved communications into a tool that keeps communication realtime, and organized. Slack is integrated with our calendaring and colloboration software (Google apps), as well as some of our own internal apps.

Pros

- iPhone and Android apps are excellent - Tool is fast, highly customizable, and easy to integrate.

Cons

- Large price jump in-between tiers - No whitelabel options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Slack

Be ready to jump in feet-first. It's easiest to get everyone on this at one time, rather than try to transition slowly.

Source: GetApp
Helpful?   Yes   No
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Krzysztof Urbanski

Verified Reviewer

Good-old IRC in brand new better shape

02/05/2016

In the old times, I've spent most of my time on different IRC channels. In the pre-web2.0 era this was the best way to connect with people, to be able to chat with some really great guys. All of this disappeared when forums and facebook groups came by. With Slack I see the great comeback of these old times. It's both great for communication in small teams and for communication with your customers.

Pros

easy integration with a lot of external tools easy to setup new channels and invite new people good desktop, mobile and web clients

Cons

strange pricing plan easy to loose control over channel after inviting too many random people

Rating breakdown

Value for money
Ease of use

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Anonymous
Marketing Manager (Computer Software company, 11-50 employees)
Verified Reviewer

Great team collaboration tool

17/12/2015

I really like simple design, channels, drag and drop feature, so I can easily send images, files to my colleagues. Great mobile app. I recommend this great team collaboration tool.

Pros

-simple -many integrations -mobile apps

Cons

price per user is high, $15/user billed monthly in Plus plan

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Anonymous
Account Manager (Consumer Services company, 1-10 employees)
Verified Reviewer

Awesome product!

12/12/2016

I'm an account manager and I work with a team. We are constantly working on the go and need to be in constant communication within groups. This App allows us to stay in contact, works seamlessly on my computer and phone and is easy to use. Love it!

Pros

Simple, fair price.

Cons

I would like it to integrate with more systems like insightly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Recommendations to others considering Slack

I'd say go for it! Easy to use and well worth the money!

Source: GetApp
Helpful?   Yes   No
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Jason Weeks

Verified Reviewer

Slack is business comms

26/05/2016

Our use of Slack is like many others. It has grown, changed integrated, it's part of what we do and how we communicate. The integration with our other components of our business is essential to having one channel for reduction of effort and increased efficiency.

Pros

- Pricing - UI/UX - Integrations - Ability to collaborate and have outsiders in temporarily - Replaces unnecessary email & comms

Cons

- Dominates communication - Creates an environment where people might not interact directly

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
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Martin Matuška

Verified Reviewer

Best app for team communication

01/02/2017

We have been using other software for internal team communication before. But since we are using Slack, our communication is much more effective. All the internal communication in one place, where you can easily find attachments, pictures.

Pros

The biggest pros are, that you don't have your internal communication in many places, but just in one. They also have integration with Trello and other powerful features. Slack is also free for your team up to 10000 messages, then you should pay if you would like to see message history. Last, but not least pros are, that setup is really easy and you can add your new colleague just in a few clicks.

Cons

On the other hand, Pro account is affordable and not very expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Slack

If you are looking for effective communication team tool, Slack is a really good option.

Source: GetApp
Helpful?   Yes   No
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Dale Watson

Verified Reviewer

Best Pick

09/11/2016

Slack is my best pick for online communication because of its breadth and depth. It's a highly customizable app that plays well with others. It's an excellent place for conversations and discussion. Slack makes communication among team members not only easier, but better. All the communication in Slack is grouped into different Channels, and everything is searchable. Slack works very well as a collaboration tool in business because of its notifications, which are plentiful and customizable.

Pros

Slack is available for a variety of devices and platforms. Slack pops up tutorial boxes to orient you with helpful hints. In Slack, you can notifications for every new activity. Integrations with other apps and services is easy. Contents can be searched easily in slack. Slack is available for all communications at one place. Easy file sharing.

Cons

Slack takes some learning, with an adjustment period of hours if you're lucky, or in my case, a few weeks. The pricing of slack is high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
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Karan Singh Bir

Verified Reviewer

Awesome Collaboration Tool!

19/12/2015

Combining the integrations with Slack's fantastic Search feature makes this a great value product.

Pros

Fantastic Search. Integrations with Google Drive, Dropbox, Github, Hangouts and Giphy form the icing on a juicy cake

Cons

It's a bit expensive for us to try the paid version currently, but I can see this as being a budget issue only for small organizations.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Sam Gooch

Verified Reviewer

Great communications tool

13/07/2015

Slack is the the perfect social media style tool for the office, that allows teams to communicate at group level or directly using a PM. The tool is great for creating groups to allow all contributors of a project to be present and keep everyone that's relevant to the project in the loop. With other similar tools I've often found that I', getting multiple notifications that keep pulling my attention away from whatever I'm working on at the time. However, Slack allow you to adjust the settings to make sure you only get notified for the things that matter to you, while allowing you to search previous conversations of required. There are also email notifications that help to give you a quick summary of the conversations, but these help to give some context, giving you a few messages from a conversation. You can share files, images, imoji's, and more.

Pros

Pricing - free for small teams and under $7 per user for larger groups Search - nice search feature that helps you to easily find a previous conversation Ease of use - very intuitive design and nice features to help keep track on mentions edit message feature allows you to quickly change any message to avoid potential embarrassment!

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Mandi Wong

Verified Reviewer

Great free chat app for communicating with coworkers, schoolmates, etc.

25/02/2016

You can't really beat the price at Free!

Pros

-Free! -Easy to start your own chat room -Private rooms means private. Your boss can't get into it or even know it exists I think? -Can send files and gifs directly through chat.

Cons

-Interface could be improved. Its a bit messy looking. -I wish I could send more files via chat but I understand that they need to make money somehow. -kind of difficult for me to realize when someone has messaged me, since there is SOOO much going on in the "see who is online or you can chat with" bar on the left

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Zsolt Már

Verified Reviewer

It's a hub

17/08/2016

Slack is more than a chat program, it almost feels like a hub where all your communication comes together. Almost all major software have a Slack integration, which is so much better than receiving 100s of emails a day!

Pros

Integrations with almost everything, mobile app, web app, custom emojis, gifs, history

Cons

A bit on the expensive side, considering there are open source alternatives these days

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Slack

If you are working at a tech company you will use this. Because it's uncool to use anything else.

Source: GetApp
Helpful?   Yes   No
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Robert Haines

Verified Reviewer

Great team collaboration tool

19/11/2015

My team has been using Slack for a while now and it's awesome. We've had to come up with some best practices to keep it focused on work and not just sharing random funnies, but overall it's a nice balance of team building via random conversations and disseminating important information to the team.

Pros

Essentially replaces email for internal collaboration Very extensive through 3rd party integrations Easy to use, great UI/UX Direct Messages to multiple people (if you don't want messages to exist publicly) Works great on Mobile

Cons

If you enable /Giphy, that will get VERY distracting (we had to limit this usage) It's expensive Doesn't allow you to add 3rd partner collaborators very easily (would like to see a "customer portal" type of feature in the future).

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No
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Scott A. Dennison

Verified Reviewer

Great way to communicate

31/05/2016

We use it to chat about the software we invested in and are working together to maximize value for our time and money.

Pros

I like the ease of use of this communication/chat tool

Cons

There seems to be a lot of horsepower under the hood of Slack but I have no idea how to use it effectively.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Tommy Boucher

Verified Reviewer

Nice but incomplete

12/05/2016

The fact that the Windows / Mac client is so unstable takes away a lot of value, and using in a browser, it is not really effective.

Pros

Persistent messages Live sync across devices Very easy to use Addictive (We have hundreds of non-work related channel)

Cons

Can be a waste of time (People spend to much time "not-working" on it) Mac and Windows clients aren't effective Won't help with the "Presence" since not everyone keep the browser open. Expansive for the feature list

Rating breakdown

Value for money
Ease of use

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Tejaswi Raghurama

Verified Reviewer

2 years with Slack. Love only goes stronger. Makes us more productive with every conversation

29/03/2016

Transparency is one of our cultural values and Slack helped us live up to it by letting us make all channels and conversations open to everyone in our company.

Pros

- Best communication tool for transparent teams - Easy to use integrations with other productivity and communication apps - Helped me personally save dozens of hours a month spent in useless email checking routine. The integration helps me quickly browse through previews and act on only those which i see fit. - awe inspiring support. With their size and scale, they still reply sometimes within 10 minutes of raising a customer support ticket! pure inspiration. - they release periodic updates which are incremental in nature. - The 'reactions' feature is awesome. Makes polls and QAs within team fast

Cons

- Can be distracting if one is not careful. Some conversations run longer than needed because people type together :) - Email integration is good for reading and browsing through mails. Acting on emails still needs me to go to gmail app - Files are hard to find. Names and context is lost often in long threads.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more

Overall value for money

From 1,770 ratings

Read all 1,770 Slack reviews
Slack Reviews

Pricing Comparison

How does Slack compare with other Collaboration apps?

Subscription plan?

Slack



93% of apps offer a
subscription plan

Free trial?

Slack



81% of apps have a
free trial

Freemium plan?

Slack



40% of apps have a
freemium plan

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