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Slack Pricing

Pricing overview

Value for money rating

4.7

/5

21.3K

Price starts from

8

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Slack is available across three premium tiers with pricing based per user per month, outlined below:

Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly)

Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)

Enterprise Grid: contact Slack for custom pricing details

Need more detailed pricing information?
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What users say

Super easy set up, effortless onboarding, and great pricing plan for small groups. It has strong search functionality and intuitive threading.

AR

Anonymous Reviewer

OVerall Slack is very good and highly recommended if your budget allows it.

RC

Ronald C.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ICoom in Slack

Reviewed 2 months ago

I love slack, but I think its value is for fast internal communication. Not a lot for video or document sharing.

Pros

Is the best communication tool. Easy to use, you can have a lot of channels and bots and it seems like the info won't get lost because it is all organized.

Cons

The free version is great and I wouldn't see why to pay for the use, since you probably have free options in case you really must (in your package with the email provider or tools like Telegram, discord, etc)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slack is bigtime!

Reviewed a month ago

Super happy with Slack, necessity for our business in many ways, including engaging our customers.

Pros

I love the integrations and the ability to manage remote teams intelligently and engage in realtime.

Cons

I guess I would like some more options on pricing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Slack offers seamless Communication across the organisation and value for money

Reviewed 8 months ago

Overall Slack is a great platform for teams looking for seamless communication across the organisation and value for money.

Pros

Slack is one of the best platforms available for team communication. After using it for almost 3 years now, it provides our organisation with real-time and seamless communication and offers the most value for your money. Through Slack, you can instant message your team for a quick ask or direct message a specific member for any questions. You can also share files easily by uploading or you even connect...

Cons

Slack is a great tool for communication across teams but it does not offer any project management features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Internal Communication Tool

Reviewed a year ago

Overall, Slack offers a wide variety of features and customizations at a very reasonable price. The service availability has been very reliable, and the platform continues to release new updates to improve their portfolio of service offerings. For companies that rely on instant messaging for both internal and external communication, I would highly recommend this service.

Pros

Slack is incredibly easy set up and deploy. The Settings and Administration dashboard is very intuitive and easy to maneuver, making onboarding and offboarding new members a very quick process. Slack has API integrations with a lot popular, commonly used software services such as Google, JIRA, etc., which allows users to monitor a larger spectrum of notifications within a single platform. The message service is also relatively customizable, which allows you to add both fun and productive features to what would otherwise be a monotonous instant messaging tool.

Cons

Slack does not current offer advanced features for content organization. Individuals topics or groups need to be separated into channels, but you cannot add subdirectories to those channels for more granular organization. This results in an excessive number of Slack channels that need to be maintained and monitored on a regular basis, creating disorganization. Slack also has below average phone and video quality when compared to competing services such as Zoom and Google Meet. I often experience issues with bluetooth headphone connectivity when using these features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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THE digital tool for team communication

Reviewed a year ago
Pros

I think that, these days, Slack is among the most popular picks for teams that would like to work remotely, for instance. So, through Slack, teams get a sort of a centralized digital hub where they can gather and exchange value and info. I'm a fan of the ability, that nowadays, Slack gives to its users, of being able to host call straight from Slack. No worries about third-party platforms working...

Cons

I'm probably not the first to say this but, when it comes to Slack notifications, there must be a better way to control them. Think about having a very engaged Slack space with several channels... and each channel received and keeps receiving a notification after the other. It can be disruptive and distracting, and I think it's something that Slack should address and change as soon as they can so that users don't get "bombarded" by a ton of notifications.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great free product with a high cost of entry

Reviewed a year ago

Slack is a great free platform for team collaboration and communication, that really helps simplify our communication process. While it has some issues, overall the free tier offers a great option for any team looking to improve their communications.

Pros

Slack creates a simple & powerful interface for inter-team communication, allowing for simplified communications that move beyond emails & facebook messages by creating a secure platform for teams. Slacks best features are perhaps the ability to setup channels (which allows for very focussed spaces dealing with a particular topic), and the ability to reply to individual messages in a thread. Channels...

Cons

Slack is a great platform, but can be a bit confusing to administrate on the back-end, or confusing to new users. Setting people up for success on Slack can take a bit of time; as there is a learning curve for tech illiterate people. Perhaps the most difficult issue with Slack however is in managing team members who do not check Slack frequently. Simple notifications (via email, text etc) for @channel, @everyone or @specific_user would be beneficial, as it would help eliminate some of these issues. Supposedly, Slack offers email notifications, however in all my testing I've never been able to get it to work properly, and it is something that team members need to setup on their own - it is not something that can be set across the workspace & then opted out of by team members.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The communication tool you can't do without

Reviewed 2 years ago

Slack has improved our communication workflow with our team and improved the way we interact with clients. It allows for multiple language to be spoken by using some translation tools, thus including more staff and especially non-english speaking staff.

Pros

Slack is a great collaborative software that helps users to collaborate across cities, countries, and timezones. It is a crucial part of our project workflow and helps to let developers, project managers, and clients speak to each other in a collaborative enviroment. It has numerous integrations that allow for third-party apps to interact, create, and receive messages and alerts. These integrations allow us to have one place in which all communications can flow and makes it easier for a worldwide team to be up on the latest updates and critical alerts that may happen.

Cons

The slack tool can be a little battery intensive, especially as you add more slack channels. It also gets quite expensive as you add additional paid members to the group. If you are not aware of all your paid members, or you add guests as paid it can get very expensive quickly. Because this is a discussion, it is also possible that critical conversations can get lost in the stream of texts coming through.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The perfect Team Collaboration Tool

Reviewed 2 years ago

I really like Slack, and it saved me a lot of money and time because I have an online business and now I really don't need to have a real-life office to run my business and stay organized with the team I just use Slack with other tools Slack support and that's it, It's perfect for everyone especially small businesses like mine. I use Slack daily and I will keep using it because I think it's the best tool for me and for my team and I really don't need to use another one because I can do everything I want with Slack and I know the team behind it is trying to do their best to improve it and add more useful and powerful features to help us stay organized.

Pros

It's a very cheap and easy to use tool with a friendly user interface and I can change it to a dark theme which I like a lot. I like the chat option because I can send and receive real-time messages and chat with my team directly and the Slack messaging app is very powerful and amazing. I also like the emojis and gifs in the chat because it brings a lot of fun to the workspace. I feel very safe using...

Cons

They can improve the mobile app and add more cool features in the future. They can Improve the search feature because sometimes It's really hard to find something especially if the workspace is big and there are many channels. They can add a video chat feature to this tool because a lot of companies now are using the video option in other tools for better communication.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy software for managing various team related activities, free version comes with limited feature

Reviewed 2 years ago

Very easy to use app and quite a life saver when it comes to various team internal activities. However, the features included in the free version are quite limited and the price for the full version can easily be considered too much especially for startups, smaller companies or very big teams. All in all, I believe that Slack is a good and really useful app but it´s value, what you get for the money you spend could still be improved.

Pros

Possibility to have 1:1 discussions with colleagues. Valuable when dealing with a task together. Group Collaboration - The capability to bring an undertaking together and share with a team. Gathering Chat - The ability to have one zone/space where the group teams up, shares thoughts, and cooperates to convey issues. Bot Integration - The ability to incorporate different apparatuses and bots that can...

Cons

Some of the time the ´´Search in History´´ function does not work as it is supposed to. However, this is the case with most visiting instruments that occasionally you have to look up one small step at a time to discover the set of experiences you are searching for. Video and voice meeting actually need to improve. anticipating utilizing Slack just as opposed to having different programming introduced The by far greatest limitation of the app is that the free version has a constraint of messages that can be saved, which incorporates the documents that are sent. Slack's paid arrangement is extravagant for new companies and organizations having low income/large groups.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best-of-Breed Messenger Platform

Reviewed 2 years ago

Been using Slack and admin in Slack since 2015. It's gotten a lot better and they definitely list to customers and what we want to see.

Pros

-UI is very easy to use for anyone to jump right in -Easy to navigate and admin -THE platform companies use to chat. Far better than GChat, Teams -Customizable to user -TONS of integrations -Shared channels with our clients or companies we are clients of. Easy to manage and end when contracts end.

Cons

-Pricing. Definitely need the "Plus" license for HITRUST compliance and it's 2x more than a standard license. Paying twice as much just to have a feature we haven't used in over a year did not make the Finance team happy. Also need Plus to use onboard/offboard functionality in Bettercloud automations. -Recent outages. Since march 2020 we've experienced issues almost every month even though Slack's...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Implementing Slack at work was an absolute decision

Reviewed 2 years ago

We implement slack for inter-office communications. Slack made the communication possible and managing workflows was a lot easier. We often use slack for real-time messaging not, particularly for archives. Overall, slack has enhanced our business productivity, collaboration between project teams, and managed to provide streamlined communication.

Pros

Slack was easy to use and implement at work. The web version of slack works completely fine. The slack interface is streamlined and ideal for business communication. We are able to replace emails at work and use communication on slack, which is quick and easy for project teams. The most significant thing I loved about Slack is, it can be integrated with other productivity, communication, and collaboration tools to make the work more streamlined and can be an optimum choice for automation and scripting.

Cons

The only downside to this application is its pricing. The standard plans lack most of the important features, so we thought of upgrading to Plus. Since the price is based on per person per month, we found the pricing for Plus too high. So, we had expected if the price could be pay-per-module, but that can’t be helped either.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Great for charitable organizations (because it can be free). Powerful. But expensive!

Reviewed 2 years ago

Push notifications and alerts have been helpful. We are able to get important information out to our team very quickly, and we are able to "thread" the information so that only certain groups or certain topics are discussed in certain "channels" or "threads."

Pros

Slack is made free for basic functions for charitable organizations. For this reason it can be a great option for charitable organization. It has powerful features, including video conferencing, file sharing, phone and web app integration, and file sharing. It also has cross-platform integration allowing connectivity between multiple different products, including Google and Microsoft products and IFFFT.

Cons

It is not cheap at all for even a small organization (unless your organization qualifies for a free subscription). There are limits to the number of users in a video conference.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Essential Communication Tool

Reviewed 2 years ago

I have been using it since 2015 and am a happy camper. Slack is a daily tech solution in working with others both professionally and for volunteer & hobby projects. I would be in so much aggravation if I had to deal with more emails, phone calls, texts, or heavens forbid, skype :-(.

Pros

I enjoy: • the reduction in emails, text, and phone calls that Slack provides, • the search function, • how slack integrates with google drive, • the easy to navigate communication options with direct communication, general communication, channel communication, etc. • the cost is very reasonable and slack gives credits as well

Cons

The UX for administrative and management functions is less than ideal. Tasks like archiving/un-archiving channels or adding/removing users is needlessly complicated. Simple functions that should be part of the platform are not readily available, which is a shame. There should be a organic drive section and task list section native to the platform that by default are turned on at start but can be hidden.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Gold Standard For Workplace Communication

Reviewed 2 years ago

We have employees all over the world so Slack is our hub for communication. We use it to have conversations, post announcements, and brainstorm ideas. It can also launch video conferences with excellent annotation features which makes it easy to share ideas about a document or piece of code.

Pros

It is extremely easy to use, there are many bots and tools to customize your workspace, and the actual communication tools are superior to the ones offered by Google and Microsoft. For example, the ability to thread conversations, easily set reminders about messages, and other subtle things add up to a much better communication system.

Cons

I have experienced no major negatives as a user of the product. Depending on the number of users in your organization, the monthly cost will start to add up but I think this is similar to their competitors unless you're already paying them for other services that include something like Microsoft Teams, for example.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An industry leader for a reason

Reviewed 2 years ago

I love slack and it is always getting better. Finding my chats, creating channels, and adding integrations are easy. I can’t recommend it for business enough. It’s so fun that I am trying to find other uses for it just so I have an excuse to use it.

Pros

Slack has become the industry leader in workplace communication and for good reason. It makes for a flexible place to have contextual conversations and integrates Into your workflow by easily allowing tools to integrate Into the application. From shopping carts to service monitoring alerts to team polls, there are integrations for just about everything. These integrations also allow meaningful, yet simplified, interactions so I don’t always have to leave The context of my conversations.

Cons

The largest problem is cost as well as limits in how I can leverage Slack For both work and for non-work related communication. It wasn’t built for non-work communication so I can’t truly complain. But I would love to see some focused paradigms show up in the ecosystem to make it so I don’t have so many chat applications. One other issue is the confusing of finding and managing my custom web hooks. As often as I use it I always end up spending 5 minutes on the site trying to figure out what we hook integrations I have and where to reconfigure them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Slack solves most issues, but not all

Reviewed 2 years ago

Slack felt very familiar for me since I already used Discord for social and gaming needs. I liked the ability to customise my interface with literally any colour I chose and the apps and addons I could add (namely, ClickUp) were extremely helpful. However, the pricing model proved a bit too aggressive for my company. I have a small design company in Brasil (which means North American dollars are about...

Pros

It essentially makes e-mailing obsolete and has several neat utilities that help streamline the thought, decision, discussion and feedback processes.

Cons

I had less control than I expected (and needed) in regards to overall look and feel, as well as the users' level of interaction in an attempt to soften the learning curve and address some of the app-switching angst. On top of that, the imposing pricing limitations effectively made it impossible for my company to fully transition to Slack.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A must for professional communication

Reviewed 2 years ago

The deployment and set up was easy and after about a couple of days, you will get used to it. Slack is our primary application for professional communication with clients and offshore teammates. Having multiple channels for various purposes is a good feature. Sometimes the loading time is high, and even when you search for messages, but this can be overlooked when considering slack as a package.

Pros

Slack is very easy to use with its simple and highly professional UI making things easily available, like the search, using emojis and reactions, etc. Unlike Microsoft Teams, here in Slack you can search for a message using a keyword, and trust me this is a lifesaver. You can have multiple channels set up for a variety of communication purposes. The mobile version is also good and reliable. The app is easy to use but at the same time has very professional UI and all the necessary features.

Cons

Slack is expensive when compared to its competitors. It should have a feature to search for gifs online like MS teams. You may miss out on some important emails as most messages are conveyed on the chat. So you have to be clear about it, emails are still a priority when it comes to professional communication.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for communicating with coworkers and friends!

Reviewed 2 years ago

I actually do not use Slack much in a business environment, but in a personal setting for a book club. We transitioned to primarily using Facebook for communication to Slack, as not all members of the book club are on Facebook. Slack has made communication a lot easier and fully centralized.

Pros

Slack is really easy to setup and provides a great solution for secure communication b/w coworkers and even friends. The interface, while slightly confusing at first, is easy to learn. In addition, it is easy to create different channels - as to have multiple conversations on multiple topics without those conversations overlapping. There are both mobile and desktop clients, and they are cross platform. There is even a web interface so you don't have to install a local client. Finally, you can't argue with the price as it starts with free version that is suitable for many use-cases.

Cons

Slack utilizes various shortcuts and tags to implement features (such as adding a poll to a conversation), but these tags are not obvious and usually need to be looked up.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Communication Tool Ever.

Reviewed 2 years ago

We had a lot of issues with communication using some Google options, we had used "Chat" and Hangouts for work purposes but we don't get at all the product. So we decided to switch all our operations to Slack and we are amazed! We integrate all our DevOps tools to slack and we are very productive, we are using Slack with Gitlab and other tools and we are very happy with this product.

Pros

Best ChatOps tool, Good price, high-quality product, compatible with a lot of tools for integrations, good order, good for agile teams and DevOps culture teams.

Cons

The unique problem that I had using Slack was with the "community edition" because you can lose your messages, but you can solve it buying the paid edition for $8 per user, It is really a good price and the tool is excellent.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Slack is the best chat app, but don't use it as a wiki or PM tool

Reviewed 2 years ago

Slack effectively solves our need for real-time communication. We use the chat, voice and video calling options. It's a great tool and better than most other chat alternatives, but don't be tempted to use it to manage projects, store documentation, or give structure to files. You'll soon be overwhelmed by the lack of structure.

Pros

I love Slack's ease of use and simplicity. New users can get up to speed quickly and begin using fun features like @mentionds, /gifs and :emojis: The file attachments and search speed are well done. Slack's real power is in all the integrations, so I love being able to hook up a dozen or so apps and collect all my notifications in one place. Also, the freelancer community has embraced Slack because of their free/cheap plans, so it's very convenient to keep in touch with a variety of contractors by just inviting them (since most already have their own Slack plans).

Cons

Slack isn't great at providing structure to your work-life. The #channel structure does aid in some structure, but Slack's support for threads is awful--they don't make any sense, and most people can't figure out how to use them. These deficits are offset somewhat by searchability, but for the most part you'll just be scrolling through endless conversations if you want to find a particular piece of info.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Love/hate relationship with Slack

Reviewed 3 years ago

I use Slack across 7-9 workspaces, one for each client/collaborator/workgroup. It's effective for keeping up with lot of people at once and the fact that I can mute certain workspaces/channels makes it manageable.

Pros

Slack does a fine job of facilitating collaboration with co-workers, and does cut way down on the fragmented nature of workplace communications. The workspace -> channel structure does a good job of organizing communications, but messages and threads can become atomized very easily. Overall its the best tool I've used and is a vast improvement over the old ways. And the voice/video calling feature is perfectly integrated - can't wait for them to add transcription.

Cons

I don't think this is Slack's fault, but the volume of stuff flowing through Slack is hard to wrangle. If you have more than a few workspaces open with a few channels each, it is incredibly easy to lose track of a message, thread, or link. and if you're using the free version you can find a critical message or link disappears behind the 10K message limit very quickly. Again, if you're getting good value from a product then you should pay for it, so no complaints about pricing, except that it's hard ot know what paying to: a workplace, or your own access to everything?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's changed the way we communicate!

Reviewed 3 years ago

As I said, it's changed the way we communicate. This is especially important for our company that's not only split between two main offices in different locations but now also has remote employees across four additional states. Slack helps us stay connected to the teammates we rarely see in person, allowing us to build friendships and maintain an awesome company culture. It also helps our entire team stay informed on everything that's happening within the company, from customer service to development.

Pros

Before Slack, our team primarily communicated through email and one-on-one chat services. This caused a lot of miscommunication and wasted time going back and forth between people, passing on information, etc. Using Slack took away all of that. Being able to chat through channels allows us to communicate with groups of people at one time so everyone has access to discussions that might apply to them. We also really value the video chat feature because we have several remote employees that you can talk to face to face with a click of a button. Which is far better than having to go open some separate video chat app just to make a phone call.

Cons

Slack can be a little "noisy" for some people, but there are ways around that, so I don't really consider it a bad thing. It's just up to each user to figure out how to make Slack work best for them. We've had some complaints within our team about the new text formatting, most specifically our engineers that preferred doing it on their own and find the new user-friendly format to actually be a hindrance. They'd really like for that to be a feature that each user to choose to enable or not.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fast and Simple

Reviewed 3 years ago

All and all it's been good. I wish it were cheaper but it's not. For what it is though, Slack is an incredible communication tool that has been very reliable to us with no down time and no bugs.

Pros

First off we don't use any of the add-ons. They seem incredibly useful for those who need them but we just don't have the need. What we like about Slack is that it's simple and very fast. We used HipChat back in the day and liked that but once they got bought out by Slack we tried some Rocket.Chat and Microsoft Teams. In the end we had issues with both of these and decided to give Slack a shot. Slack is very simple and easy to use and is extremely quick. We constantly found the competition software would lag after as little as a month or two of use due to all the messages.

Cons

Price. Compared to the competition it's expensive. When Slack bought out HipChat we were initially bummed because our price per user was going from around $2 a month to $7 a month. As a company who doesn't use any of the add-ons this seemed a bit steep. All and all I would say it's still too expensive for what we use it for but the other options out there have issues so large we continue to use Slack.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great team messaging application

Reviewed 3 years ago

Overall experience has been great. All the features work as intended. We have never had people miss notifications, fail to send attachments, not able to logon etc... All issues we have had with MS Teams.

Pros

It is very easy to use. Appealing graphical interface. Many integrations with other apps. Easy to use features. Shortcuts make work quick, as well as the slash commands. Easy to navigate, create channels (public or private) and customize for your team.

Cons

The cost is high. Our company has the paid version of slack, which is a great product. However, since we are using O365, teams is included for *free*. It was hard to justify keeping Slack as a paid product when we have another solution available. Keep in mind, teams is a sub par replacement.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Robust and Efficient Communication on All Team Levels

Reviewed 3 years ago

Slack has been an entertaining way to keep my teams moving and communicating so much more than we would through email or text. The platform makes it easy to record and share ideas as they happen, and collaborate on the good ones to bring helpful and interesting ideas to fruition. We experience much less distraction as we all want to cover multiple topics, sometimes all at once. We are not limited to...

Pros

What I am most enthusiastic about in my use of this software, is how neatly organized every topic of discussion can be. Within an organization, there can be a LOT of topics, and one simple chatroom (text messages, other chat platforms) will absolutely not cut it. With Slack, each team can have their own space, each project can have its own space, and there can even be direct messages between team members....

Cons

This particularly applies to individuals who are using Slack for multiple organizations; the mobile app can be VERY confusing when you're not 100% familiar with Slack. Slack is already a bit of a learning curve, due to its robust functionality; that in itself is not a flaw, as I see it. It is efficiently designed. It's just a lot to take in day 1 and may not be intuitive to everyone, and the mobile app compounds the confusion! I will note that the app has MUCH improved since I jumped in two or three years ago. But even now, I find myself having to pause and double-check I'm navigating channels correctly. The desktop version is much more understandable!