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Justin S.
DevOps Engineer
Computer Software, 201-500 employees
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Justin S.: I'm Justin, DevOps Engineer, and I give Slack four out of five stars. For more reviews like...
Kristen M.
Social Strategist
Entertainment, 201-500 employees
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Kristen M.: Hi, my name is Kristen and I'm a network studio project manager for a digital media company,...
Ewan F.
Hospitality, 51-200 employees
Used daily for 2+ years
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Making progress on internal discussions can start in seconds with a Slack group chat. It is hard to imagine a way of managing teams in different countries any other way. Slack removed a reliance on internal emails which often fell short where key people weren't copied in or involved in the discussion. In a similar way, it avoids the CC happy emails where some team members may not need to be included...
The options of private/direct group conversations and public and private channels make the various types of cross-team communication most companies need so simple that it's hard to remember how we got anywhere when relying on email. As a personal favourite feature, the option to upload custom emojis makes messaging easier, not just for fun but in the cases where logos/symbols can be easily understood by everyone, it makes quick shorthand.
Someone who reccomended this product did warn to be careful that it may take over our lives, and they weren't wrong! Through no fault of Slack , the ease of adding channels, setting up groups etc does admittedly add to the noise that can sometimes be a distraction. The Slack call quality can sometimes be unreliable and audio quality isn't amazing.
Vinicius U.
Financial Services, 5,001-10,000 employees
Used daily for 2+ years
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Some of the business problems that Slack can help solve include:Improving team communication: Slack allows teams to communicate in real-time, which can help reduce misunderstandings, miscommunications, and delays.Enhancing collaboration: Slack's file-sharing capabilities, integrations, and project management features can help improve collaboration and make it easier for teams to work together.Increasing...
One of the most popular features of Slack is its user-friendly interface, which allows users to communicate and collaborate seamlessly. Its chat-based communication system is fast and efficient, allowing users to send messages, share files, and make voice and video calls with ease. Slack also offers a variety of integrations with other tools and apps, making it a central hub for managing tasks, projects, and workflows. Additionally, Slack's customization options allow users to tailor the platform to their specific needs and preferences, making it a versatile and adaptable tool for teams of all sizes and industries.
One challenge that I face with Slack is managing notifications. With so many channels, direct messages, and mentions, it can be easy to become overwhelmed with notifications. Additionally, you might encounter difficulty in finding important information, particularly when working with large teams or on complex projects.
Verified reviewer
Computer Software, 501-1,000 employees
Used daily for 1-2 years
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I feel that other options in the market like MS teams are better and offer much more stability and features
Its easy to use and configure on mobile devices
Audio issues are very much common with slack, sometimes the application crashes. Also no way to find some chat with person if you forget name of person.
Nandita L.
Computer Software, 1,001-5,000 employees
Used daily for 1-2 years
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Slack is intelligent tool with great features. It is highly recommended to business for easy communication. It can be a go to tool for daily activities and file sharing.
The tool can be integrated with several other tolls such as dropbox, shared drives and other platforms
The tool can be made more customisable and more cheaper, otherwise a great product to use.
Chris S.
Civil Engineering, 201-500 employees
Used weekly for 1-2 years
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I believe that Slack is an incredibly powerful tool that can help teams collaborate effectively. I can honestly say that Slack’s ease of use is a big factor in what enabled me to complete my remote degree coursework successfully. For example, when project partners and I were on a tight deadline, we created a Slack channel dedicated to that project, and we were able to quickly communicate and coordinate our efforts.Overall, I highly recommend Slack to anyone looking for an effective and easy-to-use communication tool. Its versatility, integrations, and ease of use make it an indispensable part of my workflow.
Slack’s goal in life imo is to bring all communication channels into one place. I used Slack when getting my Master’s degree in Applied Data Science online. Getting a Master’s degree online, although now very common, was still very daunting. I quickly found Slack to put my concerns of remote learning at ease. Thanks to some diligence on the university’s side, they set up Slack to very seamlessly structure and manage all conversations by making devoted channels for each course as well as more general use channels like “Admissions” and “Office Hours”. Slack’s UI is very easy to understand, and it keeps the natural chaos that emerges from lots of conversations and sub-conversations at bay.
One disadvantage of Slack is its pricing. While Slack does offer a free plan, it is limited in terms of message history, storage, and integrations. If you want to unlock more features and functionality, you'll need to upgrade to a paid plan, which can be quite expensive. In comparison, some competing tools, such as Microsoft Teams, offer more affordable pricing options. While Slack is an excellent tool for team communication and collaboration, it does have some limitations when it comes to project management. Although Slack does offer some project management features, such as the ability to create to-do lists and assign tasks, it is not as robust as dedicated project management tools such as Asana or Trello.
shelly b.
Information Services, 5,001-10,000 employees
Used daily for 2+ years
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Overall experience is very good with slack, all the features are well thought for. It is a boom for remote workers like me with file sharing , 1 click calls , screenshare features. The improvement that can be done is giving a record option for calls. Sometimes knowledge transfer sessions have to be recorded for future references.
Slack call is the feature which I like the most about slack. We don't need to schedule it like in google meetings we have send an invite. Here if we want to connect with people who are online that particular time we can just connect with then. It's a time saver.
The calls with multiple attendees is very difficult to start and also we can't hide our background. Sometimes while working from home we don't want to show our house so that feature can be improved. Also there is no way to record the slack calls.
Jack N.
Consumer Goods, 11-50 employees
Used daily for 2+ years
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Overall, my experience with Slack has been positive. It has greatly improved our team's communication and collaboration, allowing us to work together more efficiently and effectively. The platform's user-friendly interface, integration with other tools, and collaboration features have made it a valuable tool for our team's workflow. While there is potential for information overload, Slack's customization and notification features help mitigate this issue.
As a Slack user, I appreciate:User-friendly interface: Slack's easy-to-use interface allows for efficient communication and collaboration.Integration with other tools: Slack's seamless integration with other platforms streamlines workflow.Collaboration features: Screen sharing and video calls improve remote teamwork capabilities.Overall, I appreciate how Slack has streamlined our team's communication and collaboration, making it easier for us to work together efficiently and effectively.
One of the things I like least about the platform is the potential for information overload. With so many channels and conversations happening at once, it can be challenging to keep up and stay organized. However, utilizing Slack's customization and notification features can help alleviate this issue.
Charmy S.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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As a Sr. Marketing Executive, the tool is highly beneficial for me to effectively coordinate among team members and keep everything organized. It is a valuable tool that helps increase productivity and avoids distraction. I would highly recommend using slack to communicate and collaborate easily amongst the team members.
Slack is an all-in-one tool that offers multiple benefits such as instant messaging and communication with team members making it easier to collaborate. Such a powerful tool also provides an option to create a separate channels for different teams making it more organized. Additionally, one can also set the notifications for every channel thus, increasing productivity. It also has a mobile app that facilitates users to stay connected. Loved the tool & worth the penny spent!
The premium features is expensive for larger teams.
Daniela I.
Information Technology and Services, 201-500 employees
Used daily for 6-12 months
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Overall Slack is a great and efficient tool to chat with team members and communicate on quick issues. It is friendly to the user and has a lot of tools for integration. It has been a better experience compared to other apps that I've used in the past.
What I like most about Slack is that you can create channels so different teams can collaborate and keep communication about a topic or report issues and everyone can be informed instantly. You can also create a huddle to meet immediately for quick discussions. I also like that you can add reactions to messages, it's a fun way to communicate. Overall it's a very friendly and useful application.
Sometimes the mobile app shows that you still have unread messages from a channel when you already read all of them. Huddle can be improved.
Verified reviewer
Information Technology and Services, 201-500 employees
Used daily for 2+ years
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it has huddle for meeting and it is simple and easy to use.it has mobile app for better uses.
price for good service is very high and some times it has notification problems.
Aaron P.
Information Technology and Services, self-employed
Used weekly for 1-2 years
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I actually do not use Slack much in a business environment, but in a personal setting for a book club. We transitioned to primarily using Facebook for communication to Slack, as not all members of the book club are on Facebook. Slack has made communication a lot easier and fully centralized.
Slack is really easy to setup and provides a great solution for secure communication b/w coworkers and even friends. The interface, while slightly confusing at first, is easy to learn. In addition, it is easy to create different channels - as to have multiple conversations on multiple topics without those conversations overlapping. There are both mobile and desktop clients, and they are cross platform. There is even a web interface so you don't have to install a local client. Finally, you can't argue with the price as it starts with free version that is suitable for many use-cases.
Slack utilizes various shortcuts and tags to implement features (such as adding a poll to a conversation), but these tags are not obvious and usually need to be looked up.
Verified reviewer
Telecommunications, 5,001-10,000 employees
Used daily for 1-2 years
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It has been a great experience using Slack. It is a valuable tool and I really like how we are able to collaborate as a team and make it seem as if we are still working together in the office.
1:1 Chat - Ability to have 1:1 conversations with team members. Useful when working on a project together. Team Collaboration - Ability to bring a project together and share with a team. Group Chat - Ability to have one area/space where the team collaborates, shares ideas, and works together to communicate issues. Bot Integration - Ability to integrate various tools and bots that can make the day easier. Ability to integrate to web conferencing tools like Zoom, Webex, Teams. Ability to create to-do lists, track time, etc. Manage Team - Great way to manage a team who is working remotely in various geographic locations.
Still trying to work around our SSO integration - This is mostly an internal bug we are trying to work on, but it would be nice if we can make Slack to work for a single sign on experience.
Margy W.
Legal Services, 11-50 employees
Used daily for 2+ years
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As described above, slack helps me communicate with my colleagues, both professionally and personally. It does so with few glitches, quietly, appealingly, and seamlessly. Slack has helped me develop closer relationships with members of my teams, as well as reach out and develop relationships with colleagues with whom I don't usually interact. That said, the meat and potatoes is this: slack keeps me in touch with my teams even though we work in different places, in different time zones, and at different times. It helps us stay in touch, keep friendly communication open, and it allows us to easily share documents and truly collaborate.
Slack is a MUST for remote workers. The ease of setup makes it fantastic. The ease of use makes it phenomenal. The ability to collaborate and work together, to chat and have water cooler talk when your team all work in separate locations, is priceless. One thing that I appreciate: slack allows you to customize your away times and notification snoozes. It's a really pleasant experience, and its...
Honestly, I cannot think of anything I dislike about slack. I guess if I had to grouse about something, it would be that the "generic" icons (when you don't upload your own photo) have changed a few times, and I liked the original ones best. Can I just add that if that is my only complaint, they must be on to something?
Rhonda P.
Hospital & Health Care, 11-50 employees
Used daily for 6-12 months
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Some employees are not in the facility for most or all of the day. Slack helps me monitor everyone and is a way for us talk throughout the day. Employees working together or in rotation use slack to stay in touch too. In the morning we get everyone in a quick video conference to plan for the day and update. It's worked well.
I can create message channels and control or monitor who is in each, settings can be changed to public or private. Individuals can message privately too. I like how the channels are displayed I can find any of them quickly. Video calls can be created without leaving the messages screen. I can usually see and hear everyone clearly. Links open in the app and when I send photos and videos all load quickly.
All of the messages aren't saved and I wasn't able to find a way to change the setting. I have had to save folders full of screenshots incase important messages get deleted. More value for money and less taken out of the lower price tiers would make Slack better too.
Hamid G.
Market Research, 11-50 employees
Used daily for 2+ years
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In one word, Slack is excellent. It makes work fun, lively, dynamic, transparent and much more real-time. Even though our team is fully remote, we can feel connected because of the communications and collaborations tools that Slack provides.
Our team adopted Slack in preparation of becoming a fully virtual, distributed company, and also as an alternative to email, which creates blind spots of knowledge within the organization. Our work has been completely transformed by adopting Slack! First, we had 100% adoption of the platform as our primary internal communications medium. Second, the transparency of information and project cycles have allowed us to be far more efficient and effective for our clients (response times, clarity of recommendations, deliverables), and finally, it has eliminated about 50% - 75% of our daily emails. A massive win!
While Slack has several tools for tagging information and prioritizing information, it provides limited tools for prioritization. While it's primarily a communications/collaborations platform and not a project management tool, adding ability to better prioritize certain tasks would help make this tool even more effective for a professional services company.
Pranav R.
Design, 1,001-5,000 employees
Used daily for 2+ years
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Slack enables me to coordinate all my Meetings and Team communications in a very professional Manner. It has been a great platform to share our files. Screen sharing is another add on worth it.
Slack is a well thought platform for Entrepreneurs to use and be more efficient in a timely manner. Working from home, this tool has enabled me to work everything out on a single software and this saves me a lot of time.
Concerning the Drawbacks, i have not quite found any yet, it is very user friendly and everyday you learn something new about the various features it has.
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for 2+ years
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great product with great capabilities but it there is no training on etiquette, its a collaboration wild west shoot out and a lot of people will run and duck for cover. Which means they will revert to old comms tools like email, text or actual face to face communication IRL (Heaven help us!)
Slack is an easy to use collaboration tool. I can have 1:1 discussions, create channels (public and private), share documents and images. We also leverage the integration capabilities to connect with other applications in our tech stack.
Slack enables people to digitally barf all over the place. There are those in our org who understand there are certain protocols, etiquette, do's and don't's. There are others who use the @channel or @here for every message and they are spamming numerous channels with their nonsense. And there are others who communicate completely with emojis and gifs. Maybe there are backend settings in Slack today that aren't being used by our site admins, but there really should be some proper training so we dont have to sift through so much noise to find relevant bits of communication.
Verified reviewer
Internet, 51-200 employees
Used daily for 2+ years
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Uptime: There have been so few service interruptions in the last year. I can only remember one service interruption that has affected us where general functionality was unavailable for about 45 mins. Obviously 100% uptime is preferable with any software, but I'll accept 99.999%. Fun: Slack feels fun to use and I'm not ashamed to say that otherwise boring conversations are elevated in their level...
Cry Wolf Effect: The larger your organization, or the chattier your employees/co-workers, the less productive slack can become. Sometimes you really need to be in a channel because of its important messages, but if your teammates are blowing it up with cat gifs it becomes white noise. This sets up the "Cry Wolf Effect" whereby posting abuse means you are never sure if the channels that are important ever have anything important going on in them. So, unless you constantly check them it becomes fatiguing really quickly. Yes, one simple solution is to set up a dumpster channel for the white noise, but its really easy for that to leak into important business channels unless everyone agrees to a standardized code of posting behavior and rules.
Finn R.
Marketing and Advertising, self-employed
Used daily for 1-2 years
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Very easy to use app and quite a life saver when it comes to various team internal activities. However, the features included in the free version are quite limited and the price for the full version can easily be considered too much especially for startups, smaller companies or very big teams. All in all, I believe that Slack is a good and really useful app but it´s value, what you get for the money you spend could still be improved.
Possibility to have 1:1 discussions with colleagues. Valuable when dealing with a task together. Group Collaboration - The capability to bring an undertaking together and share with a team. Gathering Chat - The ability to have one zone/space where the group teams up, shares thoughts, and cooperates to convey issues. Bot Integration - The ability to incorporate different apparatuses and bots that can...
Some of the time the ´´Search in History´´ function does not work as it is supposed to. However, this is the case with most visiting instruments that occasionally you have to look up one small step at a time to discover the set of experiences you are searching for. Video and voice meeting actually need to improve. anticipating utilizing Slack just as opposed to having different programming introduced The by far greatest limitation of the app is that the free version has a constraint of messages that can be saved, which incorporates the documents that are sent. Slack's paid arrangement is extravagant for new companies and organizations having low income/large groups.
Bhavin S.
Computer Software, 201-500 employees
Used daily for 2+ years
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I would like to say that for team collaboration and channel managment, you should definitely go with Slack. There are so many benefits I have got by using Slack.
The best thing about slack is , it keeps you updated with the team collaboration with updated features where you can make your work done. Apart from that Slack gives you a status feataure to write about yourself for a line or 2 lines sentence. When you are communicating with someone then he/she can see your status sentence. You can edit or clear your status by clicking on your name to the top left...
Whenever your message is read by someone, then you will not know if that person has read your message or not. After sending messages to a person, and if a person has not read the message , and you delete the message then that person won't be able to know what message you have sent. After sometime (Appox : 10 days) , the slack conversaion gets deleted from your account unless you don't have subscribed. Voice Communication needs to be there in Slack. Also there are no calender and documents features in Slack. It uses more memory in Desktop. Task assignment is yet to be there.
Darien C.
Religious Institutions, 1-10 employees
Used weekly for 2+ years
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Slack is a great free platform for team collaboration and communication, that really helps simplify our communication process. While it has some issues, overall the free tier offers a great option for any team looking to improve their communications.
Slack creates a simple & powerful interface for inter-team communication, allowing for simplified communications that move beyond emails & facebook messages by creating a secure platform for teams. Slacks best features are perhaps the ability to setup channels (which allows for very focussed spaces dealing with a particular topic), and the ability to reply to individual messages in a thread. Channels...
Slack is a great platform, but can be a bit confusing to administrate on the back-end, or confusing to new users. Setting people up for success on Slack can take a bit of time; as there is a learning curve for tech illiterate people. Perhaps the most difficult issue with Slack however is in managing team members who do not check Slack frequently. Simple notifications (via email, text etc) for @channel, @everyone or @specific_user would be beneficial, as it would help eliminate some of these issues. Supposedly, Slack offers email notifications, however in all my testing I've never been able to get it to work properly, and it is something that team members need to setup on their own - it is not something that can be set across the workspace & then opted out of by team members.
Laura A.
Financial Services, 501-1,000 employees
Used daily for 2+ years
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The audio and video calls quality is always perfect and awesome. It always provide the great options to share screen and important information, data and documents in a instant manner. Overall, Slack is the most intuitive and perfect for business meeting. Hence, this software provide the best video calling with the perfect sound quality. The another thing that I most like about this software is that we can easily chat with the audio and video calls in a more efficient way. This software is the best source of communication because here are chatting opportunity is always free and reliable. Through the Slack software, it is so easy to connect myself to anyone and at anytime in the world.
Slack software is very easy to use and cloud sharing is too amazing of this software. Slack software is great for the audio and the video calls. The most favorite thing about this software is that it has the superb features with the great ability. I can also share the important information with anyone in a more efficient way. The another benefit thing about this software that provide us is that it...
The great disadvantage of this software is that sometimes with any internet connection, it makes our communication so difficult and harder. Moreover, there are some features that are missing in the Slack software. So it should must enhanced the quality of its features. The another problem that we faced is that sometimes we cannot fast conversation in a group video chat, because of some internet problems. For the new users, it is so difficult of us to use it more properly. Otherwise, it provide the great conversation for the audio and the video calls.
Sreekanta S.
Education Management, 51-200 employees
Used daily for 2+ years
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I adored the audio and video quality as well as the screens sharing function.
Slack allows new users to start using it straight away with little to no setup required. The program offers a broad list of apps that may be integrated so that information can be discussed across a range of platforms from inside of Slack. Google Drive is one of the most popular programs, thus businesses who utilize Google Drive as their primary content management system should consider Slack. Slack has proven useful for both small and large businesses. Slack's numerous channels can be used by both small businesses and established organizations. It is simple to divide and conquer when each department has its own distinctive theme. It helps me and my team a lot while I am working on a research project.
Slack is wonderful for swiftly keeping track of what's happening, but it falls short when it comes to talks that cover a wide range of topics. Deeper interactions are best left to other tools because it might be challenging to maintain a conversation from beginning to end. It can be challenging to keep up with multiple talks occurring at once, especially in a larger organization. Going back over talks to identify a specific topic can be difficult and time-consuming, even with distinct channels.
Verified reviewer
Computer Software, 10,001+ employees
Used daily for 2+ years
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It's a great tool, these are the key points for me: * Improve team collaboration, shared information in a single place and all team has access to the same information. * Reach people, sometimes you need to collaborate to make things happen, and slack does a great job at that. * Integrate to CI/CD pipelines, we received notification about or system all time. It's better than having thousands of emails.
Public channels: They are easy to create/configure and allow members of the company to share important information in a single place. This is really helpful for software development teams when important information is shared with other application it gets lost and there is no record of it. With the slack channel, the information is stored and can be used as references. (Developers don't have or we...
Conversion history: Sometimes the conversion history is deleted after N amount of dates. Probably this is a configuration in my company, but I would like to store more information. Re-Login: Once in a while, you have to re-login, but what I don't like is that it logs you out without giving you a warning. It had happend before that the application logs me out, and I notice that one hour later.
Andrea S.
Marketing and Advertising, 11-50 employees
Used daily for 6-12 months
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Interoffice communication has been streamlined and processes made faster by being able to communicate quickly and efficiently. Slack does a great job of bringing our coworkers together whom are remote or in different parts of the country as if everyone is in the same room having a conversation.
Slack is a very convenient tool for inter-office communication and is what we've used exclusively for the last 7 months or so after switching from Skype. Most of our work is done remotely and we have colleagues across the country that we need to communicate with daily for various projects. Slack is a very fast and easy way to do that. It doesn't fully replace email, but it does speed things up quite a bit for simple questions and answers. It's pretty easily searchable, too, if you ever need to go back and find something later. I like that you can create specific channels and conversations to keep workflow properly siloed. Mobile app is also great and just as easy to use. Overall great tool for quick communications.
It almost has too many features....It could definitely be simplified. There are just SO MANY things you can do with it that it can honestly be overwhelming at times if you click the wrong button or don't know how to use a certain feature. It also bothers me that there aren't "read" notifications in Slack, so you can't tell whether or not someone has seen your message. Kind of annoying when you're waiting for a reply on something.