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SmartDraw
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Precise floor plans and diagrams without CAD complexity
Table of Contents
SmartDraw - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
SmartDraw overview
What is SmartDraw?
SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity. SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results. While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing. Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans. You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals. With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation. Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more. SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security. As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more.
Who uses SmartDraw?
Reviews for SmartDraw come from a wide variety of industries, including Information Technology and Services (10% of reviewers), Construction (8%), and Computer Software (5%). The most frequent use case for SmartDraw cited by reviewers is creating flowcharts (53% of reviewers).
What do users say about SmartDraw pricing?
Some reviewers find SmartDraw to be a cost-effective alternative with a comprehensive feature set at a reasonable price, but many users report it is expensive and feel the free trial limitations and overall cost are disappointing.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Workflow
Templates
Accessibility
Affordability
SmartDraw’s user interface
SmartDraw pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.1
Ease of use
4.0
Customer support
3.9
Reviews sentiment
What do users say about SmartDraw?
Users say SmartDraw is easy to use, with many templates and tools for creating diagrams, flowcharts, and charts. They find it helpful for visualizing processes, planning projects, and quickly producing professional-looking visuals, often noting it is simpler than alternatives like Visio. They appreciate the variety of diagram types and the ability to work both online and offline.
They report frustrations with the high cost, limited free trial, and annual-only pricing, feeling the trial is too restrictive and that files are inaccessible without payment. Some mention occasional difficulties with customization, navigation, and chart editing.
Select to learn more
Who uses SmartDraw?
Based on 117 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
SmartDraw's key features
Most critical features, based on insights from SmartDraw users:
All SmartDraw features
Features rating:
SmartDraw alternatives
SmartDraw
Starting from
5
/user
Per month
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Per month
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SmartDraw pricing
Pricing plans
Pricing details:
User opinions about SmartDraw price and value
Value for money rating:
Of 22 reviews that provide robust commentary on SmartDraw's price and value, 36% mention it in a positive light.
Some reviewers find SmartDraw to be a good value for money, appreciating its comprehensive feature set at a reasonable monthly price, especially for team use. They mention it as a cost-effective alternative to other tools and highlight its relatively inexpensive nature. However, many users report that SmartDraw is expensive, with some feeling that the high cost does not justify the value. They express frustration with the limitations of the free trial, such as the inability to print or export, and the requirement to pay to access their work after the trial expires. Some users feel disappointed with the overall cost and the functionality provided.
, and
To see what individual users think of SmartDraw's cost and value, check out the review excerpts below.
SmartDraw integrations (21)
SmartDraw support options
Typical customers
Platforms supported
Support options
Training options
SmartDraw FAQs
SmartDraw has the following pricing plans:
Starting from: $7.95/month
Pricing model: Subscription
These products have better value for money
Q. What are the benefits of using SmartDraw?
SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity.
SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results.
While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing.
Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans.
You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals.
With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation.
Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more.
SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security.
As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more.
Q. Who are the typical users of SmartDraw?
SmartDraw has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does SmartDraw support?
SmartDraw supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does SmartDraw offer an API?
Yes, SmartDraw has an API available for use.
Q. What other apps does SmartDraw integrate with?
SmartDraw integrates with the following applications:
Microsoft SharePoint, GitHub, Dropbox Business, Jira, Microsoft PowerPoint, Microsoft Azure, Google Docs, OneDrive, Google Workspace, Trello, Google Drive, Box, Amazon EC2, Microsoft Entra ID, Microsoft Teams, Okta, Microsoft 365, Confluence, Google Sheets, Microsoft Word, Microsoft Excel
Q. What level of support does SmartDraw offer?
SmartDraw offers the following support options:
Email/Help Desk, Chat, Knowledge Base
