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CW
Courtney W.
Dot R.
LF
Linda F.
JS
Jon S.
Dot R.
JC
Jason C.
60 reviews
Recommended
Jack M.
Nonprofit Organization Management, 51-200 employees
Used daily for less than 6 months
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Great platform with responsive customer service!
Allows for secure sharing of files with a user friendly interface for both users and admins.
Ability to email users their credentials or notify them when they have access to a new publication directly from Vitrium instead of having to email them separately.
Rhys W.
Verified reviewer
Renewables & Environment, 51-200 employees
Used weekly for 1-2 years
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Intelligence security and protection
UI is easy to use and allows for all our business needs
Occasional issues with errors for customers but mainly this is end user driven
Brett E.
Airlines/Aviation, 1-10 employees
Used daily for less than 6 months
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Mature software with robust functionality, their customer support team is very responsive
I would liked to have pricing that ramps up more economically as you implement/rollout the product. Having to start the license before fully using it made the decision to go forward more difficult.
SCOTT B.
Financial Services, 501-1,000 employees
Used weekly for 1-2 years
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Love that we can control who can and cannot view our PDF content
A little difficult to get set up and implement initially
Anonymous Reviewer
Verified reviewer
Higher Education, 201-500 employees
Used monthly for 2+ years
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The software is easy to deploy and manage.
It takes a little time to get one's head around the software and it's settings. It sometimes requires changes to the end-user viewer tools, so there is quite a bit of support needed at times.
Ehab H.
Computer Software, 501-1,000 employees
Used monthly for 1-2 years
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Great Experience
Ease of use and integration Great customer support Moderate price
For videos, all users need to view them on Vitrium User Page
Anonymous Reviewer
Verified reviewer
Used weekly for less than 6 months
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The reporting and features provide insight into our reader's usage which we have not had previously.
The admin creation experience is somewhat cumbersome, with some features containing limited editing capabilities.
Thank you for bringing this matter to our attention. Could you please reach out to support@vitrium.com if you're struggling with the system and one of our knowledgeable representatives will be happy to assist.
Thomas B.
Used monthly for less than 6 months
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The security features seem to work really well and I've had only positive reactions from my customers when sending them a Vitrium-protected PDF. It is enabling me to change my business model and to move away from print.
The user interface is a little clunky and initially counterintuitive. I think the user training is essential, and excellent as my trainer was I'd prefer a system where this was not necessary.
Thanks, Thomas for your valuable feedback. Vitrium has produced several more videos including detailed ones on our DRM implementation which can be confusing by times. You may want to review some of these or simply email support@vitrium.com if you have specific hurdles that you're trying to cross. Our videos can be found here: https://support.vitrium.com/hc/en-us/categories/360000918811-Videos
BJ H.
Broadcast Media, 11-50 employees
Used monthly for 6-12 months
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We are happy.
It allows us to secure our intellectual property and keep track of how often our users were accessing the documents we shared with them.
The monthly cost seems a bit high for the amount of use we are giving it.
Anonymous Reviewer
Verified reviewer
Arts and Crafts, self-employed
Used other for less than 6 months
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I spent 30+ years in the security field,and if I would of known about this then I would of used them to protect my files.A good program for a small security service.
I liked the details,and video about it..
they do not have a free version,demo etc