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Collaboration Software with Multi-Channel Communication (2026) - Page 2

Last updated: April 2026

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111 software options

Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables collaboration at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.

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Pumble logo

Communication and collaboration management application

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Overcome common challenges in the collaborative process with Pumble - a free team collaboration software. Create channels for different topics, keep up with all conversations via threads, and mention a specific person or a user group to notify all members instantly. Send and save all files within yo

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livepro logo

Knowledge management system

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livepro is a cloud-based knowledge management solution designed to improve customer experience & staff engagement. The knowledge base can be used by every business department including HR, contact center agents and training departments, and set up for customer self-service to reduce support tickets.

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Wildix logo

The First Sales-Oriented Unified Communications Solution.

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Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

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Missive logo
Category Leaders

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Xoxoday logo

Global rewards, recognition, loyalty and incentive solutions

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An AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. Designed to help organisations acquire, retain, and engage customers, partners, employees, and sales teams, Xoxoday enables personalised, technology-driven reward experiences

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Jobin.cloud logo

All-In-One tool to Find and Engage People

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Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform with strong collaboration features. Agents can add notes, use @mentions, co-write replies with shared drafts, prevent duplicate responses with collision detection, and share permalinks to loop in external stakeholders.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Hive logo

Where projects and teams come together.

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We help teams move faster. Hive is the world's first democratic project management platform built for collaboration.

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Zoho Cliq logo

Cloud-based software for team collaboration & communication

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Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a collaboration platform that helps distributed teams promote visibility and carry projects across the finish line.

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Rocket.Chat logo

The Leading Enterprise Communication Hub

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Use Rocket.Chat to boost your business productivity by controlling and centralizing your communication with internal or external clients in one place. Eliminate distractions and take advantage of a fully customizable interface with a range of plugins, themes and integrations with other key software.

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Drag logo

All-in-one Workspace in Gmail

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Drag is the World's first all-in-one workspace in Gmail. Support customers, manage tasks and close deals right from your inbox.

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Visual Planning logo

Resource management, scheduling and planning solution

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Visual Planning improves teamwork with shared schedules, task tracking, and centralized resource management. Teams can update progress, assign responsibilities, and share files in real time to keep everyone aligned and productive.

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AirSend logo

Team Collaboration. Simplified.

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AirSend is a team collaboration solution that allows users to collaborate across multiple channels. Manage conversations across multiple channels, host online meetings, share and organize files, track tasks, and write notes with AirSend.

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Axero logo

Intranet software and collaboration solutions.

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Axero is the easy-to-use web collaboration software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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Aligned logo

Customer Collaboration Platform for sales & CS teams

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Aligned enhances the buyer-seller relationship and helps reps identify blind spots in customer journeys, enhancing efficiency, predictability, and growth.

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Bria logo

VoIP communication and collaboration management solution

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Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

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LaunchBay logo

Client Experience Platform

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LaunchBay is the client experience platform for B2B service providers and agencies. Branded client portals, workflow automation, task management, time tracking, and real-time project visibility — all in one platform your team and clients will actually use.

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Avaya UCaaS logo

Unified communications platform

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Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud.

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Spoke Phone logo

Great customer conversations anywhere, on any device.

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Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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Trillian logo

Modern and secure messaging for business and healthcare

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Trillian is a cloud-based solution designed to help businesses in the healthcare sector manage processes for instant messaging to improve internal communication. Trillian lets users manage group chats, sorted by teams or department, & share information about patient status, staff rotations, & more.

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5pm logo

Project management on time

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5pm is a project management tool with an easy interface and a balanced set of features.

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Salesforce Customer360 logo

Comprehensive Salesforce Suite

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Salesforce Customer 360 is a suite that encompasses a range of solutions designed to help businesses connect with their customers in a whole new way.

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