Ameyo Pricing Plan & Cost Guide

Ameyo

All-in-one Contact Center Software

4.16/5 (25 reviews)

Ameyo Pricing

Pricing model: One Time License, Subscription

Free Trial: Available (No Credit Card required)

Contact sales for a custom quote

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Ameyo Pricing Reviews

Pros
  • We found resources from Drishti very supportive and flexible. Issues reported from our end are resolved in very supportive manner.B.S. S.Read the full review
  • The Ameyo software is stable, user friendly and efficient system.Vikrant M.Read the full review
  • Need better resolution rate(SLA). Lacks updating its clients about new features and pricing.Karan P.Read the full review
Cons
  • Horrific and I would request anyone who is reading this review to get in touch with me to understand what we are going through.Vishnu B.Read the full review
  • We have asked extra requirements, which were delivered on time as required. No system failure since installation date (year 2013).Ehab M.Read the full review
  • Sometimes when you receive a call, the given profile of the customer doesn't appear on your screen and it tends to lag when there's a queuing of calls.Verified ReviewerRead the full review
83%
recommended this to a friend or a colleague

5 reviewers had the following to say about Ameyo's pricing:

Jacob Malloney

The most cost effective contact center solution available in the market right now!

Used daily for 1-2 years
Reviewed 2016-09-12
Review Source: Capterra

We are using Ameyo from past 1 year and have been immensely impressed with their technology. Our multi-channel campaigns are running flawlessly using their Cloud technology. We have tried a lot of other call center software in the market but they all seem ancient in front of Ameyo. Would highly recommend this for your business.

Pros
Loved it! - Awesome inbound call routing - One of the best dialers available in the market right now - Easily Customizable - Low cost as compared to competition

Cons
None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karan Patnaik

Ameyo is yet to earn customer Loyalty!

Used daily for 1-2 years
Reviewed 2017-03-20
Review Source: Capterra

Need better resolution rate(SLA) Lacks updating its clients about new features and pricing. I have always struggled for support and assistance! Much customer handling skills training needed to handle B2B customers

Pros
user friendly

Cons
UI/UX

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Vikrant Moghe

AMEYO CALL CENTER SOLUTION

Reviewed 2017-03-20
Review Source: Capterra

Good & Cost effective tool

Pros
The Ameyo software is stable, user friendly and efficient system.

Cons
The tool should be flexible and easily configurable to meet customer's need including reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Lakshminarayanan Jayakumar

Director -IT

Reviewed 2017-03-16
Review Source: Capterra

Ameyo is good and cost effective Dialer. Ameyo Support is very good and they have very good technical skill set People to implement the Dialer Setup. Ameyo is easy to customize for any environment (IT/ITES) Ameyo Tested with SIP connectivity, excellent call routing for Inbound / Outbound.

Pros
Easy Customization . Good Technical Skill Set in Ameyo. Faster Deployment in Virtual

Cons
Cost wise Man days are slightly higher

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Annamma Stefi

Ameyo is still in Old Era

Used daily for 2+ years
Reviewed 2017-11-10
Review Source: Software Advice

Pros
We use Ameyo Software for Call Center Team, Were we can call and dispose the call The admin level access is used to generate trend and reports

Cons
Its not up to date We are unable to link it with our CRM, Reports only give general data .. System does not analyse anything .. Cost is involved to add any new feature in Ameyo ..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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