Ameyo Pricing

Ameyo is a kind of must have application in my job. It is the best dialer I used so far which perfectly integrates with my CRM tool. The best thing about Ameyo is we can reach customers without revealing our own identity. The ameyo is the best VoIP tool with great features like auto call reacord, call merging, call transfer, hold, mute, predictive dialling, auto dialling, and lot more. The real time perfomance management like call duration, dialled calls, connected calls are really helpful in knowing our productivity.

Sometimes, I face server down in the ameyo portal, and it takes little more time in resolving the issue. The mobile version of ameyo is not that much user-friendly compared to it's web version. Sometimes, customers feel more bass tone, and low audio might be due to noice cancellation, and auto-tune features.

Cost and process friendly is the major reason

Connectivity is the only issue that we face

Call Integration is good. Voice quality and call transferring the call is easy.

Software Support team Response is not good if we have required any new requirement process is not clear. cost is so high for new module implemention.

The most likable part of the software is that is was easy and quick to implement for us . Also, the cost was important factor for us to consider

We have been using the software for the last 3 years, however, we started facing issued when we wanted to scale up to 2000 licenses.

It gives all features for monitoring like snoop & call merger other facilities imp for our work is transfer and conference.

Call routing cannot be configured as desired specially for outbound. Support is active but too many transfer of engineer makes it difficult for the work to be done at ease

Loved it! - Awesome inbound call routing - One of the best dialers available in the market right now - Easily Customizable - Low cost as compared to competition

None

The ameyo application has good scalability and it’s user friendly

The pricing is on the high side for partners and it’s not static.

The features work as advertised and the team enjoys using the system. Call capabilities works, queue management is easy to set up

The pricing model is not friendly. So many hidden costs for perpetual customers

We use Ameyo Software for Call Center Team, Were we can call and dispose the call The admin level access is used to generate trend and reports

Its not up to date We are unable to link it with our CRM, Reports only give general data .. System does not analyse anything .. Cost is involved to add any new feature in Ameyo ..

I like IVR, outbound Call center, Social Network integration, CRM integration.

I think all features are present what is need in modern Contact Center.

integration process is easy, its based on asterisk so its cheap and flexible,

well its based on lots things that is free for example CentOS, i wish it was RedHat than centos

user friendly

UI/UX

None that I can think off. Only Cons is what I can think.

Price, Features, Response time, Ease of Use

Easy Customization . Good Technical Skill Set in Ameyo. Faster Deployment in Virtual

Cost wise Man days are slightly higher

The Ameyo software is stable, user friendly and efficient system.

The tool should be flexible and easily configurable to meet customer's need including reports