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Value for money rating
4.1
/5
73
Price starts from
No pricing info
What users say
KS
Kartik S.
JM
Jacob M.
Price starts from
0.10
Per month
Pricing model
Free trial
Price starts from
65
/user
Per month
Pricing model
Free trial
Price starts from
1.99
One-time payment
Pricing model
Free trial
Price starts from
Free
Pricing model
Free trial
Price starts from
Free
Pricing model
Free trial
Vipul K.
Internet, 51-200 employees
Used daily for less than 6 months
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The overall experience is 8/10, have been facing some tech issues back and forth in the beginning and still some are yet to be solved. I will be raising the complaint soon for them
Pricing, easy and quick deployement of the overall product.
The tool has been the same for years now, the user interface can be better.
Irfanudeen S.
Verified reviewer
E-Learning, 5,001-10,000 employees
Used daily for 2+ years
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Ameyo is a kind of application which I used most in my official routine, till now ameyo satisfies me as a good VoIP tool. My business productive hours data is taken from ameyo at the end of the day by my organization. Sometimes, ameyo allow us some rest through server issues, but in real we truly love the break given by ameyo.
Ameyo is a kind of must have application in my job. It is the best dialer I used so far which perfectly integrates with my CRM tool. The best thing about Ameyo is we can reach customers without revealing our own identity. The ameyo is the best VoIP tool with great features like auto call reacord, call merging, call transfer, hold, mute, predictive dialling, auto dialling, and lot more. The real time perfomance management like call duration, dialled calls, connected calls are really helpful in knowing our productivity.
Sometimes, I face server down in the ameyo portal, and it takes little more time in resolving the issue. The mobile version of ameyo is not that much user-friendly compared to it's web version. Sometimes, customers feel more bass tone, and low audio might be due to noice cancellation, and auto-tune features.
Anonymous Reviewer
Verified reviewer
Hospital & Health Care, 51-200 employees
Used daily for 1-2 years
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Cost and process friendly is the major reason
Connectivity is the only issue that we face
Ajay K.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
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Some feature is good. easy to handling and call executive use on easily.
Call Integration is good. Voice quality and call transferring the call is easy.
Software Support team Response is not good if we have required any new requirement process is not clear. cost is so high for new module implemention.
Ritessh A.
Financial Services, 1,001-5,000 employees
Used daily for 2+ years
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Satisfied
The most likable part of the software is that is was easy and quick to implement for us . Also, the cost was important factor for us to consider
We have been using the software for the last 3 years, however, we started facing issued when we wanted to scale up to 2000 licenses.
Anand B.
Online Media, 51-200 employees
Used daily for 1-2 years
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Its a good product if one can afford the pricing. Service needs to be more productive with being responsive.
It gives all features for monitoring like snoop & call merger other facilities imp for our work is transfer and conference.
Call routing cannot be configured as desired specially for outbound. Support is active but too many transfer of engineer makes it difficult for the work to be done at ease
Jacob M.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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We are using Ameyo from past 1 year and have been immensely impressed with their technology. Our multi-channel campaigns are running flawlessly using their Cloud technology. We have tried a lot of other call center software in the market but they all seem ancient in front of Ameyo. Would highly recommend this for your business.
Loved it! - Awesome inbound call routing - One of the best dialers available in the market right now - Easily Customizable - Low cost as compared to competition
None
Anonymous Reviewer
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for 2+ years
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It’s one of the best application have used.
The ameyo application has good scalability and it’s user friendly
The pricing is on the high side for partners and it’s not static.
Tony S.
Renewables & Environment, 1,001-5,000 employees
Used daily for 1-2 years
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The features work as advertised and the team enjoys using the system. Call capabilities works, queue management is easy to set up
The pricing model is not friendly. So many hidden costs for perpetual customers
Annamma S.
Telecommunications, 51-200 employees
Used daily for 2+ years
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We use Ameyo Software for Call Center Team, Were we can call and dispose the call The admin level access is used to generate trend and reports
Its not up to date We are unable to link it with our CRM, Reports only give general data .. System does not analyse anything .. Cost is involved to add any new feature in Ameyo ..
Anonymous Reviewer
Verified reviewer
Telecommunications, 201-500 employees
Used weekly for less than 6 months
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Today - COVID time, it is important for a company to have fully functional Contact Center with Voice, Social Network. Ameyo will help to have all of this. Ameyo has very good price.
I like IVR, outbound Call center, Social Network integration, CRM integration.
I think all features are present what is need in modern Contact Center.
Davit K.
Computer Networking, 201-500 employees
Used weekly for 1-2 years
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nice
integration process is easy, its based on asterisk so its cheap and flexible,
well its based on lots things that is free for example CentOS, i wish it was RedHat than centos
Karan P.
Apparel & Fashion, 201-500 employees
Used daily for 1-2 years
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Need better resolution rate(SLA) Lacks updating its clients about new features and pricing. I have always struggled for support and assistance! Much customer handling skills training needed to handle B2B customers
user friendly
UI/UX
Anil R.
Financial Services, 201-500 employees
Used daily for 1-2 years
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Pathetic
None that I can think off. Only Cons is what I can think.
Price, Features, Response time, Ease of Use
Lakshminarayanan J.
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Ameyo is good and cost effective Dialer. Ameyo Support is very good and they have very good technical skill set People to implement the Dialer Setup. Ameyo is easy to customize for any environment (IT/ITES) Ameyo Tested with SIP connectivity, excellent call routing for Inbound / Outbound.
Easy Customization . Good Technical Skill Set in Ameyo. Faster Deployment in Virtual
Cost wise Man days are slightly higher
Vikrant M.
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Good & Cost effective tool
The Ameyo software is stable, user friendly and efficient system.
The tool should be flexible and easily configurable to meet customer's need including reports