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BigContacts

Simple CRM, Email & Contact Management Software

Table of Contents

Is this product right for your business?

Find out with a

BigContacts - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

BigContacts overview

What is BigContacts?

BIGContacts CRM offers an integrated Contact Management and Email Marketing Solution for Small Business. We give you the tools you need to capture more leads, convert more sales and retain more customers. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

Key benefits of using BigContacts

BIGContacts offers simple and affordable web based CRM software where you can start with just the core tools you need to organize your contacts - and allows you to easily grow into a full suite of tools that will help you mange your business.

Starting price

9.99per user /
per month

Alternatives

with better value for money

BigContacts’s user interface

Ease of use rating:

4.3

(205)

BigContacts pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(103)

5(97)

What do users say about BigContacts?

I love the direct integration of this platform into my client emails, allowing me to send and directly receive emails within the CRM platform.

Select to learn more

Who uses BigContacts?

Based on 205 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services

Real Estate

Construction

Management Consulting

Others

Use cases

Marketing

CRM for Startups

Ecommerce CRM Software

CRM

Consulting CRM

BigContacts's key features

Most critical features, based on insights from BigContacts users:

Contact management

4.8

(4)

Lead capture

5.0

(2)

Pipeline management

5.0

(1)

CRM

4.0

(1)

Prospecting tools

5.0

(1)

Campaign management

0.0

(0)

All BigContacts features

Features rating:

4.2

(205)

Interaction tracking

4.5

(2)

Workflow management

(0)

Third-Party integrations

(0)

Task management

3.5

(2)

Social media integration

(0)

Shared contacts

(0)

Segmentation

5.0

(1)

Search/Filter

(0)

Sales reports

(0)

Sales pipeline management

4.0

(1)

Reporting/Analytics

4.5

(2)

Reminders

(0)

Monitoring

(0)

Mobile access

5.0

(1)

Marketing automation

(0)

Lead segmentation

(0)

Lead nurturing

(0)

Lead management

4.0

(1)

Lead distribution

(0)

Email tracking

(0)

Email templates

(0)

Email marketing

4.5

(2)

Email management

4.5

(2)

Data import/export

3.0

(1)

Contact database

5.0

(1)

Calendar/Reminder system

4.0

(1)

Calendar management

(0)

API

(0)

Activity dashboard

(0)

BigContacts alternatives

BigContacts

4.3

(205)

Starting from

9.99

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.5

Customer Support

4.4

HubSpot CRM

4.5

(4.4K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Google Contacts

4.7

(700)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Salesforce Sales Cloud

4.4

(18.7K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

BigContacts pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Free Plan

No pricing info

Contact vendor for more details

Business

9.99

/user

Per month

Features included:

100 Email and Letter Templates
300 Tags
50000 Contact Capacity
50 Custom Fields
50gb File Storage
Automated Emails to Prospects
Automated Tasks for Follow-up
Opportunity/Sales Dashboard
Social Profile Search

Enterprise

No pricing info

Features included:

Unlimited Contact Capacity
Unlimited Custom Fields
Unlimited Email and Letter Templates
Unlimited File Storage
Unlimited Tags

User opinions about BigContacts price and value

Value for money rating:

4.5

Of 23 reviews that provide robust commentary on BigContacts's price and value, mention it in a positive light.

Most reviewers indicate that BigContacts offers strong value for money, highlighting its affordability, cost-effectiveness, and robust features compared to more expensive CRM options. They appreciate the reasonable pricing, especially for small businesses or those seeking an inexpensive yet feature-rich solution. Users say the product delivers a lot of functionality for the price and find it easy to add users at a low cost. Some reviewers feel that costs can add up for larger teams, making it less ideal for organizations needing many users. Reviewers appreciate the availability of a free option.

, and

BigContacts integrations (16)

BigContacts customer support

What do users say about BigContacts customer support?

Customer support rating:

4.5

We analyzed 41 verified user reviews to identify positive and negative aspects of BigContacts customer support.

Widely noted by reviewers, customer support is quick to respond and resolves issues efficiently.

A significant portion of users highlight that support staff are competent, patient, and communicate clearly in English.

Widespread user sentiment praises the team's proactive approach, sometimes reaching out before issues arise.

Multiple users appreciate that support is available, attentive, and helpful during onboarding and ongoing use.

Support options

24/7 (live rep)

Email/help desk

Chat

Knowledge base

Faqs/forum

Training options

Documentation

Webinars

Videos

Live online

To see what individual users say about BigContacts's customer support, check out the review snippets below.

“I contact customer service and I talk with someone IN THE U.S.A., who speaks perfect English, who is competent, and who is patient and solves my problem.”

Karen W.

CEO

“Furthermore, the customer service is unparalleled- they are even reaching out to me on their own to ask if I need help with anything!”

Caitlin C.

“Any questions or problems I have ever had with Big Contacts have been resolved very quickly, they truly go above and beyond with their customer support.”

Kalei B.

Office Manager