Microsoft Bookings Reviews

Ease of use, 24/7 availability for clients, minimal staff time required for setup and administration, automatic calendar / Teams meeting creation for staff, reminder emails for everyone involved.

Initial configuration is time-consuming and not always intuitive, and there is no way to remove the wildcard "Any staff" option from list of staff members clients can choose.

It’s pretty easy to use from a user and admin standpoint. I assist people with Bookings much more than use it, but I see it’s usefulness

I find random issues where the links change for some reason, it takes a few times to save changes, and formatting in the calendar event details gets funky

It's really accurate and easy to use, I can post my availability and the client can book the appointment. Really amazing.

I have nothing to complain about, this software is amazing so far.

nothing - I could not figure out how to configure the program.

this app is almost impossible to set up within my organization. I cannot figure out how to add available times and the times that showed for appointments were never complete. What a frustrating experience.

Easy to setup, deploy and use. Allow to manage people and resources and give the right profiling to manage the environment

Limited personalization and branding options

I like that people who visit my website can book time with me without having to create a big e-mail chain to arrange a meeting time.

took a bit of time to figure out the specifics and how I wanted it set up for me. But is easy to use once that's sorted out.

I can schedule whole year and can track my day to day tasks. I never miss any appointment or meetings because I can quickly check my daily work load.

The size of the work space is little bit short to show all details about title and times.

easy and fast to use in any way you want

they are fast, easy and relaiable to use

I think the ability to send unlimited reminder emails is a nice feature, but it's already possible to customize email reminders in Outlook (albeit unfortunately in a more limited capacity--it seems like you can only choose a one-week reminder or a one-day reminder, which I don't understand) so why doesn't Microsoft simply make the email reminders in Outlook more robust?

I have been forced to use this software to book recurring weekly trainings for up to 6 months, which means I am obliged to MANUALLY ENTER each and every appointment for my students. I think that the reminder emails are a nice feature, but it's already possible to do in Outlook. Frankly I find it absolutely insane that you can't book a recurring appointment. It might work great for something like a hair salon, but for regular appointments, it's torture.

Microsoft bookings is great for scheduling, removes the need for back and forth emails/phone calls to try to set up a meeting, can be used for booking time in the office during C19 measures.

Sometimes it sends too many email notifications for the same meeting.

It is very easy to add stakeholders' calendars and ensure an effective way to set up a meeting and organize schedule.

Initial set-up is a bit confusing. Any other cons about the product. Text message reminders are required.

It has excellent integration for office 365 so our company uses it daily and the good thing it is very easy and intuitive to use, you can schedule various functions for each one of the staff and make meeting notes.

The problem is it only works with office 365, outside of that ecosystem there is no way to stay connected and continue using this application, I hope it can be used in smartphones soon.

The integration with Outlook is the best way to optimize my calendar with the other people who use Microsoft Bookings and is easy to schedule some meetings, for example, without the risk of repetitive scheduling.

I think that the app installed on the mobile phone has to be improved, it doesn't work very well...crashes all the time...but the tool by using the website (online) works very fine and I only have compliments about it.

This software has completely removed me from the need to schedule my time with customers. I used to have to reach out to each new customer directly and deal with finding time on my schedule that worked for them. I also had to deal with different time zones which made this task even more difficult. I especially like that it builds in downtime between my calls with clients. This gives me the flexibility to prevent back-to-back meetings without having to manage it myself.

I do wish the software would allow me to create a single SKU and allow the customer to book 1 hour, 2 hours etc rather than having to create a SKU for each number of hours.

Very easy to implement. Easy to create appointment types and place on our main website. Great flexibility in customer email communications, with reminders of appointments and such.

While it's functional on a basic level, there are many many annoyances that just are unexplainable. First, you can access bookings via the web app, or you can access bookings via a Teams plugin, or use an iOS app The problem is, each method provides you a different set of options when creating the booking. Zero consistency. In order to use bookings, you need to add everyone that uses it to the staff,...

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We just started using it and I like the idea of what it can do but getting it setup and the office to use it will take a bit of time. The parts I have played with seem good but again it is kind of tricky to setup and sync things.

We have office 365 but we have to upgrade licenses to use it and share calendars - now maybe there is a better way to use it but so far it does what we want but not the way we want it to work. It also took a bit to figure out how to get it to work/be visible for multiple users.

As with so many things from Microsoft, this software just falls short of delivering what we need. I operate a consumer bankruptcy practice and I deal with consumers, so text message reminders are a must. The text message reminders in MS Bookings do not work. The texts often give a time 2 to 3 hours after the actual appointment. I have spent quite a bit of time reading about this and changing the...

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Accurate Text message reminders and integrations at least with other MS products.

I like that the software integrates with our Outlook Calendar. I can easily change users availability and it makes it easy for clients and our staff to schedule appointments. Clients like that they receive an email confirmation and reminders of their upcoming appointment.

I wish that their was the option to have the clients name listed as the main heading on the outlook calendar. Currently staff need to open the calendar appointment in order to see who they are going to be meeting with.

I love the convenience of accessing Bookings directly through my Office 365 app! Also, this scheduling tools syncs with my Outlook calendar allowing others to book an appointment. Once the appointment is booked, an email notification is automatically sent to me and the requester. The great thing about this scheduling tool is that you can customize questions to ask the requester so that you can prepare for the upcoming appointment.

Microsoft Bookings does not sync with external calendars. For example, if you have a personal calendar on a different application, you would have to manually insert those appointments on your calendar so the requester does not book when you are unavailable.

This program is good for keeping track of different appointments. I tried this program in order to allow clients to book with me. They stated that it was simple and they liked the fact that there were confirmation emails and reminders sent.

This program can be somewhat difficult to use. Some clients did not appreciate that they were unable to customize certain details of the appointment. Also, I could not figure out how to export the bookings to other programs. Further, this program is pretty expensive for what you're receiving.

We use Microsoft Outlook and this software goes great with it. I can easily schedule my meetings on Outlook. Streamlining the booking process is very easy.

Not every one is familiar with this software so you need to guide and train others for using this software.

It is very easy to set up and to use. It assists our clients to make a booking with any of our representative without issues. It is a great schedule tool allowing you to perform your duties at the right time.

No negative comment. Am okey with the product.

The polished interface of Bookings provides a very professional look to the application. The ability to add an email reminder is extremely helpful for confirming services.

The interface for notifications is great because it is built off of Microsoft's platform; however, there isn't an easy way to notify someone who isn't apart of the team, such as a company group email.

like to use this system because I can better organize my week, dedicate only 2 days a week to attend the visit of my clients through online dating, I love it.

I must be careful not to postpone an appointment for personal matters, it is common that being my own boss may feel the need to postpone an appointment for personal matters.

Program appointments in a different way, allows you to customize and perform them from anywhere online with efficient management tools available hours and automatic confirmations, also allows you to incorporate ads that are considered of interest and reprogramming is another fundamental function, also offers alternatives to enter appointments manuals of the people who booked by phone, so I think it is a tool worth using. What I like most about this tool is that it has an application for the cell phone that allows real-time communication with the aforementioned person to maintain contact and exchange any information that is necessary before or after the appointment.

This is limited for users who have Office 365, which is a bit expensive package, but I think it's worth paying.