Booksy Reviews

Pros
Ease of use marketing too easy adjustments

Cons
Inability to retract unfair reviews and better customization to text marketing as well as web integration

Rating breakdown

Likelihood to recommend: 8/10

Pros
There is no back-and-forth conversation with the clients that are wanting to book. They simply go on there, they look for my open spots, they find the service they want and the app tells them whether there is enough time on that day for That particular service. They request to book it, I confirm it, and email is sent to them… Or a text… And then they are booked! It is as easy and simple as that!

Cons
If I had to look for a “Con” I would say that sometimes the clients don’t realize that I have to confirm the appointment. I have had one person come in thinking that she had an appointment when she had requested it late the night before and I didn’t see it to confirm it or decline.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love that I don't have to stop between appointments to answer the phone or to look in my agenda . Booksy is my receptionist. All my clients learned how to use it and they love it

Cons
It doesn't have a waiting list. I'm constantly booked and sometimes my clients will ask me if I can call them if someone cancel an appointment if I Dont write a list I will always forget who ask for a spot as soon as is available . I will absolutely love if Booksy can manage to send a notification to a list of clients that set themselves up on a waiting list. ;)

Rating breakdown

Likelihood to recommend: 10/10

Pros
very easy to use for both the business and the client

Cons
can be confusing to clients when multiple employees are taking appointments

Rating breakdown

Likelihood to recommend: 10/10

Pros
This software is easy to use, can be used on a pc, tablet or phone. Clients find it easy for booking online. If there is a problem the support is always there and quick to respond

Cons
The only thing I wish it had was more managing software for staff wages and etc so I wouldn't have to pay extra for another software system. Also wish that you didn't have to always have a clients email to send receipts wish it could send to the cellphone number and lastly it needs capabilities for voucher functions

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love the customization available when booking clients and appointments(color coding, time variations) I also like the templates they have to share so easily on social platforms. I love the Booking integration on social channels and google maps and yelp and IG! App is highly functional and looks good too!

Cons
some of the ways things are worded can be slightly complex on the back end but thankfully they have an incredible support system in place!

Rating breakdown

Likelihood to recommend: 10/10

Pros
Clients get to book their appointment right through their phone anytime of the day. No waiting time for reply backs and miss calls, vice versa. Appointment reminders are amazing! There are no excuses for clients to "forget" their rendez-vous. I love the review options where my clients gets a notification to review my service right after. I like to use the Message Blast options for up coming promotions I offer..... I LOVE everything about Booksy! It made my life way more easy and convenient! My clients love it too!

Cons
The payments through the app isn't eligible in Canada yet! That's the only con for me. I'm waiting for the payment option to be eligible.

Rating breakdown

Likelihood to recommend: 10/10

Pros
That customers can do their appointment when ever they want it with out calling the spa.

Cons
I can't do cancelation free I have to pay BOOKSY to do it

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy to use. Very simple. Amazing features. I love the pre pay system as well as the scheduling systems.

Cons
I don’t like that the customer can’t pay remaining balances through the app

Rating breakdown

Likelihood to recommend: 10/10

Pros
The no. of features and depth of features required to run a individual or a small team setup is great. there is very little learning curve. The additional discovery platform helps in getting more visibility and eventually in more business.

Cons
Not much. I am pretty satisfied with the overall package. Also i like the face even though the have expanded in so many countries, the platform is quite adaptable to different languages.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It allows anyone who finds us online to book immediately. You know what time your getting in and keeps you updated. We keep cutting hair and Booksy does all the booking!

Cons
When booked up it will jump people to that day next time we are available. If you try to get in Monday and we are booked, It will take you to following Monday. Confusing to clients. Also wish we could set standing appointments( same day/time every week or two/three)

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love that my clients can book directly online and that they get reminders for their appointments! I love the gallery I can post of my work and that my clients can post reviews for all potential clients to see! It really allows me to put my best foot forward when trying to get new clientele. The customer service is spot on and they respond to your issues in minutes. Best app and customer service for the business owner!

Cons
I wish it had the functionality to allow me to create my own flyers. While I like the flyers they create for me, I would like to be able to choose templates for specials I might be having.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Any app that I could immediately recommend to my colleagues says everything you need to know about this app it’s perfect in my opinion.

Cons
Nothing that I don’t like about this software everything exceeds my expectations.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Booksy is great! Helps make my life %100 easier! I am a Barber, and I no longer have to deal with txt messages and calls for my clients wanting to make appointments for haircuts. It’s now simple and easy for them to access my schedule threw Booksy and book what works for them whenever they need to.

Cons
To be honest I can’t really think of anything that would be considered a con about Booksy. Best decision I’ve made in my career thus far.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The promotions and confirmations are life savers !

Cons
Sending thank you to clients after service and having a reminder to review them at same time . Also having a section when clients book to slow them to ask questions (about color ext. and allow them to send us a photo of there hair ( that’s so helpful for consulting purpose )

Rating breakdown

Likelihood to recommend: 10/10

Pros
The app is extremely user-friendly and advances on a monthly basis. The support is always friendly and very responsive.

Cons
Nothing really, as I said there are so many things still to come and to add, which is extremely exciting.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I love the ease of convenience and the flawless layout of the app. Best value for the money paid. My clients are more excited about the ease of booking

Cons
Sometimes my clients can't book a time but I'm available at the times they request.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It’s helped me organise my business and ultimately my life, Very easy to use.

Cons
That you couldn’t book from overseas and that you couldn’t enter clients into a waiting list when full. Both have been amended by booksy, brilliant.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like how easy it is for my customers to set up an appointment without the hassle of waiting for me to respond because i am busy i get at the barbershop.

Cons
There is nothing that i don't like about this product.

Rating breakdown

Likelihood to recommend: 10/10

Pros
This software allows me to focus on my clients as well as keep in tune with my customer metrics such as cost per client rate of booking. I always know who I have next and when I’m going on break etc... lots of great features but also easy to use

Cons
Sending mass messages can be a little complicated

Rating breakdown

Likelihood to recommend: 10/10

Pros
Easy time saving app! Customers are now their own receptionist. They can make and change appointments with no problems at all.

Cons
Updates cause link issues from time to time for people without the app. Ie my website, FB, and IG

Rating breakdown

Likelihood to recommend: 10/10

Pros
What I love most about this software is that it is more than just an app It's has saved my career and have allowed me to spend more time serviceing my client than taking calls and answering questions.

Cons
There is nothing I don't like about it I've been using this for years and everytime I find something wrong or that would help navigate the app easier i contact a tech and it is fixed

Rating breakdown

Likelihood to recommend: 10/10

Pros
How much my clients love booking the appointments on booksy.

Cons
What's not to like about booksy its great.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I love using booksy .This app is the best secretary I could ask for .Booksy saves me from answering the phone ,and stopping in the middle of a haircut. Most importantly my clients get to rate my work online .The reminders help my clients to be on time.

Cons
I like everything, each update gets booksy better and better .💪💪💪💪💪💪

Rating breakdown

Likelihood to recommend: 10/10

Pros
The simplicity in which it gives for my customers to use with and the sure convenience that it provides in regards to keeping my schedule in a timely manner

Cons
It doesn't let you singularly set your schedule or customize it once you set your schedule its locked every day sometimes you need to change up your hours and I don't see were you can do that.

Rating breakdown

Likelihood to recommend: 10/10