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CheckMarket Logo

Cloud-based enterprise survey software solution

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CheckMarket - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

CheckMarket overview

What is CheckMarket?

CheckMarket is a cloud-based survey solution which enables users to create and conduct surveys in 47 languages, with survey templates, custom design and branding, multi-channel distribution, third party integrations, automatic notifications, real-time reporting, and more. The software can be used for any type of survey, from customer feedback to employee satisfaction, by organizations of all sizes.

CheckMarket’s WYSIWYG text editor allows users to create richly formatted surveys and email invitations without requiring knowledge of HTML. The inline question editor also lets users edit questions while viewing them as they will be seen by respondents. 20 different question types are available, with common types such as checkboxes, radio buttons, matrices, drop-down lists, and rating scales, and special types including Net Promoter Score (NPS), upload videos, photos, files, sliders, and more. Media files, such as images, PDFs, and flash elements, can be uploaded into a centralized repository and included in multiple surveys without requiring separate uploads each time.

While CheckMarket’s tools are available in English, French, and Dutch, the survey interface, including ‘Next’ buttons and specific instructions for required questions, can be offered in 40 different languages which include Arabic, Chinese, Japanese, Korean, Hebrew, Greek, Russian, Polish, Spanish, Portuguese, German, French, Turkish, and Swedish. Results from multilingual surveys are collected in a single pool, and can then be analysed together or separately. Data is presented in real time on the built-in dashboard, including response rates, bounced mails, survey status, remaining time, panel size, email queue, and more. Interactive real-time reports can be created as soon as a survey is launched, with filters allowing users to drill-down into the underlying data, and inbuilt text and sentiment analysis capabilities for automatic tagging of responses. Cross-tab analysis can also be carried out to visualize the relationships between responses given for two questions within a survey.

Key benefits of using CheckMarket

  • Users can set up conditions to trigger actions and real-time notifications in response to survey answers, delivered via SMS, email, Slack, Twitter, Zapier and more.

  • The WYSIWYG HTML and visual question editors allow users to fully customize the designs of their surveys and email invitations, with survey templates, themes, custom formatting, and the ability to embed images, audio, video, and other media types directly into surveys.

  • 20 different question types are available, both common types including multiple choice questions with radio buttons, checkboxes, and dropdown lists, various matrixes, and ratings scales, and special types such as net promoter score (NPS), sliders, MaxDiff, and more.

  • Conditional branching, response piping, and page display logic can be added to surveys, allowing respondents to be routed to different pages based on their answers, demographics, or other metadata, and previous answers to be added into the text of following questions.

  • Surveys can be distributed through multiple channels, with users able to send personalized emails which include survey links, shorten links for sharing on social media, add website popups or embed surveys directly in web pages, send online survey invitations or machine-readable forms by mail, print survey-specific QR codes on promotional materials, invite participants by text message, and more.

  • Users can choose where their data is stored with CheckMarket offering a choice of 4 data regions (US, Canada, EU, Asia) to choose from.
  • Starting price

    150usage based /
    per month

    Alternatives

    with better value for money

    CheckMarket’s user interface

    Ease of use rating:

    CheckMarket pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(76)
    5(73)

    What do users say about CheckMarket?

    I highly appreciate all the professional help we get from the checkmarket support team & the online support pages. When speaking to the team, there is not only always timely & client friendly feedback, but also always straight to the point = excellent understanding of my issue & solution approach.

    Select to learn more


    Who uses CheckMarket?

    Based on 149 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Government Administration
    Market Research
    Management Consulting
    Financial Services
    Others

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    CheckMarket's key features

    Most critical features, based on insights from CheckMarket users:

    Negative feedback management
    Survey builder
    Action management
    Surveys & feedback
    Reporting/Analytics
    Multi-Channel distribution

    All CheckMarket features

    Features rating:

    360 degree feedback
    Access controls/permissions
    Activity dashboard
    Alerts/Notifications
    Anonymous feedback
    API
    Benchmarking
    Complaint monitoring
    Conditional logic
    Continuous feedback
    CRM
    Customer experience management
    Customer segmentation
    Customizable branding
    Customizable fields
    Customizable forms
    Customizable questions
    Customizable templates
    Dashboard
    Data analysis tools
    Data import/export
    Email management
    Email marketing
    Email reminders
    Feedback management
    Mobile survey
    Monitoring
    Multi-Channel data collection
    Multi-Language
    NPS of customers
    NPS of employees
    NPS survey structure
    Offboarding
    Panel management
    Paper-Based
    Performance management
    Performance metrics
    Performance review management
    Phone-Based
    Progress tracking
    Pulse surveys
    Question branching
    Question library
    Question piping
    Randomization
    Rater selection
    Real-Time notifications
    Real-Time reporting
    Response quotas
    Response validation
    Search/Filter
    Segmentation
    Self service portal
    Sentiment analysis
    Site intercept survey
    Skip logic
    Social media integration
    SSL security
    Statistical analysis
    Support audio/images/video
    Survey sample management
    Survey/Poll management
    Tagging
    Text analysis
    Third-Party integrations
    URL customization

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    150

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    CheckMarket pricing

    Value for money rating:

    Starting from

    150

    Per month

    Usage Based

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about CheckMarket price and value

    Value for money rating:

    To see what individual users think of CheckMarket's price and value, check out the review snippets below.

    “CheckMarket's service level and support is excellent - always a very fast response in a friendly tone. This is very important for us, that our requests are solved on time.”
    KH

    Kathrine H.

    Service Development Manager

    “Great customer services, prompt responses and always willing to help. Very good value for the invested money.”
    SC

    Sonmy C.

    Business Analyst

    CheckMarket customer support

    What do users say about CheckMarket customer support?

    Customer support rating:

    We analyzed 71 verified user reviews to identify positive and negative aspects of CheckMarket customer support.

    Widespread user sentiment highlights CheckMarket's fast, efficient, and friendly customer support responses.

    A fair number of users value the team's willingness to provide detailed explanations and solutions to complex issues.

    Multiple users appreciate the ease of reaching support via various channels, including phone, email, and remote sessions.

    A portion of reviewers note that support is consistently helpful even during onboarding and trial periods.

    Support options

    Phone support
    Email/help desk
    24/7 (live rep)
    Knowledge base
    Chat

    Training options

    Webinars
    Documentation
    Live online

    To see what individual users say about CheckMarket's customer support, check out the review snippets below.

    “The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to build my knowledge over time and get the best use out of the tool.”

    ML

    Melanie L.

    Head of Process, Implementation and Change

    “Time between support request and resolution (whether it is a user knowledge issue or something that requires CM development involvement) is definitely more efficient than other vendors we experience.”

    AV

    Anthony V.

    Principal

    “The number of questions I had while on-boarding were many and all were answered within minutes to a few short hours and fulfilled very well by the support team.”

    AK

    Anil K.

    Director

    CheckMarket FAQs

    Q. Who are the typical users of CheckMarket?

    CheckMarket has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    These products have better value for money


    Q. What languages does CheckMarket support?

    CheckMarket supports the following languages:
    Dutch, English, French


    Q. Does CheckMarket offer an API?

    Yes, CheckMarket has an API available for use.


    Q. What level of support does CheckMarket offer?

    CheckMarket offers the following support options:
    Phone Support, Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat

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