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Convirza Logo

Call optimization and tracking solution

Table of Contents

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Convirza - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Convirza overview

What is Convirza?

Convirza makes it easy for businesses of all sizes to turn leads into customers, and maximize revenue from phone calls. We serve more than 50,000 businesses to deliver real-time data that allows you to market and sell with confidence.

Here's how our customers use Convirza to drive revenue growth:

*Trainers — Use Convirza to find the best calls to train their team on, and see what skills each person needs to focus on.

*Marketers — 1,000's of marketers use Convirza to track leads, and find which leads are the most valuable for their business.

*Call Centers — Use Convirza to measure agent performance every time. They also monitor script adherence, sentiment, keywords and much more.

*Sales Teams — Sales teams use Convirza to call the best leads, at the right times, and say the right things.

We integrate with marketing tools, CRM's and phone providers to provide you and your customers with the best experience.

You can get started for Free, and see how Convirza will transform your business today!

Starting price

69flat rate /
per month

Alternatives

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Pros & Cons

Customer Support

Reporting

Call Tracking

Bugs and Issues

Convirza’s user interface

Ease of use rating:

Convirza pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(37)
5(57)

What do users say about Convirza?

Convirza is very attentive to my needs and my rep Jon is very proactive in making sure my experience is top notch!

Select to learn more


Who uses Convirza?

Based on 99 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Consumer Services
Consumer Goods
E-Learning
Others

Use cases

Call Tracking
Call Recording
Business Intelligence
IVR
Online Meeting

Convirza's key features

Most critical features, based on insights from Convirza users:

Call monitoring
Caller id
Call routing
Conversion tracking
Call transcription
Keyword tracking
IVR

All Convirza features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Archiving & retention
Automatic call distribution
Call disposition
Caller id
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tagging
Call tracking
Call tracking metrics
Call transcription
Call transfer
Campaign analytics
Campaign management
Computer telephony integration
Conversion tracking
CRM
Customizable branding
Customizable reports
Dashboard
Dashboard creation
Data extraction
Data import/export
Event triggered actions
File transfer
Interaction tracking
Interactive reports
IVR
Key performance indicators
Keyword tracking
Lead capture
Lead generation
Lead management
Lead qualification
Live chat
Monitoring
On-Demand recording
Performance management
Performance metrics
Predictive analytics
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Recording
Reporting/Analytics
Reporting & statistics
ROI tracking
Scorecards
Search/Filter
Self service data preparation
SMS messaging
Tagging
Third-Party integrations
Trend analysis
Visual analytics
Voice Customization
Voice mail

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Convirza pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

0.00

Features included:

  • $.014 Text Messages
  • $.08 Local Minutes
  • 25+ Value-Packed Features Included
  • $4.00 Tracking Numbers

Professional

69

Per month

Features included:

  • $.012 Text Messages
  • $.05 Local Minutes
  • $2.00 Tracking Numbers
  • 25+ Value-Packed Features Included
  • API Access
  • Professional Support Team
  • User-Level Permissions
  • White-Glove Onboarding

Agency

179

Per month

Features included:

  • $.010 Text Messages
  • $.04 Local Minutes
  • $1.00 Tracking Numbers
  • 25+ Value-Packed Features Included
  • Agency Account Structures
  • All Professional Features
  • API Access
  • Dedicated Account Manager
  • Full White Labeling
  • Professional Support Team
  • User-Level Permissions
  • White-Glove Onboarding

Custom

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 25+ Value-Packed Features Included
  • Bundled Packages
  • Enterprise Customizations
  • High Call Volume Pricing

User opinions about Convirza price and value

Value for money rating:

To see what individual users think of Convirza's price and value, check out the review snippets below.

“Reports feature could be fined tuned to have customizable reports that can be saved by user group.”
CG

Cheri G.

Director of Client Services

“I like the dashboard that shows billing for each month and lists out all minutes used”
MP

Marki P.

Marketing Coordinator

Convirza integrations (13)

Integrations rated by users

We looked at 99 user reviews to identify which products are mentioned as Convirza integrations and how users feel about them.

Integration rating: 4.0 (1)

The integration with Google Analytics 360 is important because it provides detailed insights into website traffic, user behavior, and conversions, helping you make data-driven decisions to improve performance and marketing.

NC

Nikole C.

permit tech

Convirza customer support

What do users say about Convirza customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Convirza customer support.

Widely noted by reviewers, Convirza's customer support team is highly responsive, helpful, and consistently resolves issues quickly.

A significant portion of users appreciate the proactive and knowledgeable support staff who go the extra mile with setup, training, and feedback.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
24/7 (live rep)
Chat

Training options

Webinars
In person
Videos
Documentation
Live online

To see what individual users say about Convirza's customer support, check out the review snippets below.

“Fast customer service every single time.”

MB

Marcy B.

Territory manager

“Support team is excellent- quick to respond”

PG

Peter G.

IT Manager

“This area needs a lot of work!”

CB

Cheryl B.

Office Manager

Convirza FAQs

Q. Who are the typical users of Convirza?

Convirza has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

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Q. What level of support does Convirza offer?

Convirza offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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