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Salesforce Service Cloud Logo

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

(30)

Salesforce Service Cloud Reviews

Overall rating

4.4

/5

750

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.19/10

Reviews by rating

Pros and cons

Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.
I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you.
I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in.
The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
The information that comes in from emails regarding Salesforce can sometimes be a little misleading or is just not in the same location that it was before. Product information that is.
Similar to the product that salesforce bought and then killed DESK.com.
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750 reviews

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