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Eventbrite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build, manage, and grow events
Table of Contents
Eventbrite - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Eventbrite overview

Based on 5738 verified user reviews
What is Eventbrite?
Eventbrite is an event management program with key features that include event scheduling, online registration, ticket reservations, registration management, barcode/ticket scanning, payment processing, and more.
Who uses Eventbrite?
Reviews for Eventbrite come from a wide variety of industries, including education management (7% of reviewers), non-profit organization management (5%), and marketing and advertising (5%). The most frequent use case for Eventbrite cited by reviewers is event management (49% of reviewers).
What do users say about Eventbrite pricing?
Some users report that Eventbrite’s flexible fee options and affordable free plan help with budgeting, and they appreciate the transparent pricing and scalability. However, reviewers indicate that high fees, unpredictable costs, and limited nonprofit discounts reduce its value for some organizations.
What are the most popular integrations for Eventbrite?
The Eventbrite integrations most frequently cited by reviewers are: Meta for Business (a social media marketing product rated 4.7 out of 5 for its integration with Eventbrite), Mailchimp (an email marketing product, 4.7), and Google Calendar (a scheduling product, 4.8).
Starting price
Alternatives
with better value for money
Pros & Cons
Event Management
Design and Customization
Event Reminders
Pricing
Security and Access Control
Slow and limited customer assistance
Eventbrite’s user interface
Eventbrite pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.6
Customer support
4.3
Reviews sentiment
What do users say about Eventbrite?
Eventbrite is an event management program with key features that include event scheduling, online registration, ticket reservations, registration management, barcode/ticket scanning, payment processing, and more.
Select to learn more
Who uses Eventbrite?
Based on 5,738 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Eventbrite's key features
GetApp's analysis of 891 verified user reviews collected between July 2021 and January 2025 identifies Eventbrite's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Eventbrite's Event Scheduling for its simplicity and user-friendly interface. They find it easy to set dates, times, and recurring events, and appreciate the ability to integrate with calendars. Users report that it helps in promoting events, managing ticketing, and sending notifications. They also highlight the convenience of creating templates for recurring events and the ability to coordinate multiple sessions and activities seamlessly. However, some users mention that the design could be improved for better visualization of multiple events. Of the 223 Eventbrite users who gave detailed accounts of their use of Event Scheduling, 99% rated this feature as important or highly important.
Salawu F.
Project Manager

Jose L.
Sales Representative
Reviewers highlight Eventbrite's Online Registration for its simplicity and convenience. They appreciate the customizable registration forms, secure payment options, and instant confirmation emails. Users find it easy to manage and track registrations, which helps in data collection and logistics planning. They also value the integration with social media and event calendars, making it easy to promote events and manage attendee information. However, some users mention issues with receiving event links and suggest including them directly on the ticket. Of the 191 Eventbrite users who gave detailed accounts of their use of Online Registration, 98% rated this feature as important or highly important.
See related user reviews
Alan A.
Technical Lead
Earl C.
Regulatory Manager
Reviewers find Eventbrite's Ticket Reservations straightforward and efficient. They appreciate the real-time ticket availability, which aids in demand forecasting and logistics planning. Users report that it helps manage capacity and avoid overbooking, especially during events with limited attendance. They also value the ability to set variable pricing and the convenience of digital QR codes for easy access. However, some users mention the need for clearer communication about convenience fees and suggest improvements in displaying ticket options. Of the 176 Eventbrite users who gave detailed accounts of their use of Ticket Reservations, 95% rated this feature as important or highly important.
See related user reviews
Norbert D.
CEO
Karen S.
Retired
Reviewers indicate that Eventbrite's Registration Management simplifies the process of signing up attendees and managing participant data. They appreciate the customizable ticketing options, real-time tracking, and communication tools. Users find it easy to manage registrations, track attendance, and gather necessary data for event planning. They also highlight the seamless integration with payment options and the ability to send reminders. However, some users mention difficulties in canceling tickets and suggest improvements in managing this process. Of the 206 Eventbrite users who gave detailed accounts of their use of Registration Management, 91% rated this feature as important or highly important.

See related user reviews
Jenny H.
Administrative

Ukeje A.
Creative Operations Manager
Users report that Eventbrite's Barcode/Ticket Scanning feature allows for quick and efficient entry, reducing wait times and congestion at event entrances. They appreciate the enhanced security and the ability to scan tickets directly from mobile devices. Reviewers find it convenient to manage attendees and verify ticket authenticity. They also value the paperless option, which is eco-friendly and reduces the risk of losing tickets. However, some users mention the need for better integration with personal mobile devices for scanning. Of the 173 Eventbrite users who gave detailed accounts of their use of Barcode/Ticket Scanning, 87% rated this feature as important or highly important.
See related user reviews
Briana J.
Lead Analyst
cynthia c.
Researcher
Reviewers appreciate Eventbrite's Payment Processing for its ease and security. They find it convenient to accept payments from various methods, including credit/debit cards, PayPal, and Apple Pay. Users report that it simplifies financial management by automatically tracking and recording sales. They also value the clear communication about transaction details and the ability to manage payments globally. However, some users mention delays in receiving payouts and suggest improvements in the speed of payment processing. Of the 274 Eventbrite users who gave detailed accounts of their use of Payment Processing, 83% rated this feature as important or highly important.

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Bonita S.
Business Owner

Robin T.
Marketer
All Eventbrite features
Features rating:
Eventbrite awards
Eventbrite alternatives
Eventbrite pricing
Starting from
Free
User opinions about Eventbrite price and value
Value for money rating:
Of 319 reviews that provide robust commentary on Eventbrite's price and value, 61% mention it in a positive light.
Some users report that Eventbrite offers flexible options for absorbing or passing fees to attendees, which helps with budgeting. Some reviewers feel the platform’s free version is quite complete and cost-effective for basic needs, and they appreciate the ability to scale affordably. Users think Eventbrite’s reliability, strong feature set, and built-in marketing tools justify the fees for many, especially when considering the platform’s reputation and ease of use. Some reviewers find the transparent listing of features and pricing helpful, and they say Eventbrite is a good value for organizations needing a quick, low-cost setup. Some users say the option to choose between free and paid plans, depending on their needs, adds to its value for money.
However, reviewers indicate that Eventbrite’s fees are often higher than competitors, with service and payment processing charges that can add up quickly and impact profits, especially for small businesses and nonprofits. Some users say that extra fees and add-ons make the final cost less predictable, and they find premium features on higher plans expensive or not cost-effective for limited budgets. Some reviewers find the fee structure confusing or restrictive, and they report that rising costs and lack of nonprofit discounts have made the platform less accessible for some organizations.
, and
To see what individual users think of Eventbrite's cost and value, check out the review excerpts below.
Eventbrite integrations (260)
Integrations rated by users
We looked at 5,738 user reviews to identify which products are mentioned as Eventbrite integrations and how users feel about them.
Integration rating: 4.5 (12)
“This integration saves me the time it would take to send each individual attendee an invitation to attend a Zoom meeting. Eventbrite lets me link the meeting to an event, so that attendees are sent a Zoom invitation automatically at time of ticket purchase. ”
“This was vital during the pandemic when all our events were online, way harder to manage the event remotely. Definitely use Eventbrite for this.”
“It’s key to seamlessly integrate across platforms. Zoom registration is a bit clumsy so it’s nice to use eventbrite to manage that portion. ”
“It was seamless and easy to implement. All of my events are online, so this is an important feature.”
“The ability to access the actual link through the registration of Eventbrite does not work.”
“Makes it easier for me and guests receive their information as soon as they register.”
Bonita S.
Business Owner
Integration rating: 4.7 (13)
“we deploy an event from EB to FB and then from there we are able to boost the event!”
“I love using the scheduling feature in META to push out my EventBrite links”
Sophia H.
Director
Integration rating: 4.7 (13)
“Sometimes you forget about your date, so it is important to have a calender in place for that purpose”
“Seamless integration with user/event attendee calendars - not always possible”
Latisha O.
Owner
Integration rating: 4.4 (9)
“So people could find and register on my website with ease as well as increase website SEO rather than bouncing off my site.”
“Our websites is made in Wordpress and with some custom coding we were able to show all events live on our website.”

Anonymous R.
Owner, LCSW
Integration rating: 4.3 (7)
“Connecting Zapier to use Eventbrite allows the api architecture to be easy customized for the seller of the tickets.”
“To store customer's and tickets information in a secure and organised place/space”
Michael F.
EP
Integration rating: 4.4 (5)
“So many events are promoted on Facebook that Eventbrite makes it so easy to sell through the platform.”
Michael F.
EP
Integration rating: 4.5 (2)
“I sent out a survey after the event to gauge response. I wasn't aware if Eventbrite provided that feature at the time. ”
Kim P.
Author
Integration rating: 5.0 (2)
“It provides a forum and adequate space for companies to air and campaign for their products to the public.”
Lewis M.
Logistics coordinator
Integration rating: 4.0 (2)
“Integrated is a generous description of what went on. I ended up exporting contacts to a spreadsheet or csv and importing them into Constant Contact.”
Paula G.
Co-founder
Integration rating: 4.0 (2)
“to pull attendee information. The issue is that this integration is wreaking havoc on other with my contact list by creating duplicate contacts. Not sure if the issue here is with Hubspot or Eventbrite.”
Crystal J.
Board President
Integration rating: 5.0 (1)
“We use Emma for many of our mass communications, which may include event registration information. ”
Christian C.
Director of Residence Life
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Eventbrite customer support
What do users say about Eventbrite customer support?
Customer support rating:
We analyzed 195 verified user reviews to identify positive and negative aspects of Eventbrite customer support.
A small group of reviewers praise Eventbrite's customer service for being helpful, responsive, and easy to reach when needed.
Frequently reported by users, customer support response times are slow, especially during urgent or peak periods.
A significant portion of users find it difficult to reach a real person, citing lack of live chat, phone, or direct email options.
Common user feedback mentions inconsistent support quality, with some feeling left without adequate help for pressing issues.
Support options
Training options
To see what individual users say about Eventbrite's customer support, check out the review snippets below.
“I've encountered very few problems using Eventbrite, however, when I have needed to ask a question their customer service is lightning fast and extremely helpful.”
Ellen B.
Director of Events
“Eventbrite's reporting features could be more customisable, and occasionally, the customer support response time feels slow, especially during peak times.”

Aiste K.
Marketing and Events Coordinator
“Eventbrite does not have a customer service chat feature or toll-free number, which can be frustrating if you encounter an issue.”

Chary M.
Research Associate
Eventbrite FAQs
Eventbrite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Eventbrite used for?
Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online while helping people discover events that fuel passions. From workshops to concerts to conferences to film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform. Event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data helps event planners to assess attendance and profit.
Q. What are the benefits of using Eventbrite?
Q. What languages does Eventbrite support?
Eventbrite supports the following languages:
Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish, Swedish
Q. Does Eventbrite support mobile devices?
Eventbrite supports the following devices:
Android, iPad, iPhone
Q. Does Eventbrite offer an API?
Yes, Eventbrite has an API available for use.
Q. What level of support does Eventbrite offer?
Eventbrite offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support
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