life has being easy, the tension we get from tenant/client, that we should to their respond to their services failures has reduced, and get response from our team quickly.
Pros
My firm have being got a job to manage residential facilities and building services maintenance for clients and developers, we had a lot of job and calls from clients for over a year, with out a software, finally when we got a recommendation, we started with a trial version, the application was easy to learn through the help of videos, and the customer care response,tracking our jobs, technicians and client information and emergency needs on a mobile application software was a break through for my firm.
Cons
Learning how to use the software with just videos was difficult, it would have being easier, if the customers care line can be available to respond at every instant,training the technicians and advising our client to subscribe to this application was not easy, but they now enjoyed its, they get their problems solve on just with the application on their mobile devices.
Thanks, Stephen!
We're working on improving our app education and onboarding, so new features should be easier for you to learn and get going.
We appreciate your feedback!
Rating breakdown
Likelihood to recommend: 9/10
We have been bringing on additional salesman and being able to track the leads that we distribute has allowed us to see who is weak and where. We have also used JobNimbus to increase the amount of reviews that are coming in (93 5 Stars and counting). It has allowed us to measure lead success or failure, which has whet the taste buds to have more understanding and to discover deeper ways to measure our success in other ways. It makes you realize what could be if..... When you have questions that a product like JobNimbus answers, it makes you realize that with a little extra effort, you can explode your business. We are thrilled to have found JobNimbus.
Pros
We did not come from another CRM to this platform. This was our first experience and the choice to team up with JobNimbus has been exactly what we were hoping and looking for to help manage and grow our business. The automation features are, by far, what we have enjoyed the most. Adding automation has helped us seal up the cracks that occur when taking a customer thru the construction process. Nimbosa, as we affectionately call it for no apparent reason, has been a major factor in leveling up our company with regards to communication and customer management.
Cons
This requires thought, which, I think, means that we would have to search to find a problem. We are anxiously anticipating the roll out of the tracking and measurement graphs that were dropped at the Orlando convention. So I guess, the fact that those are not fully rolled out yet would be one of the things that could be a negative.
Thank you so much, Ryan! We're so glad we found you guys, too, and are excited to build more powerful features into your workflow.
You guys rock!
Affectionately yours,
Nimbosa
Rating breakdown
Likelihood to recommend: 10/10
Scheduling is the my least favorite function on JobNimbus is scheduling the automation. I love using nimbus because it's good to us and very easy to use.
Pros
I love how user friendly the programming is. I like how easy it is to track proejcts and communicate with others on this system. Very easy to train others and I like how 95% of the features this software has to offer.
Cons
Scheduling and automation are my least favorite aspects. We had to data transfer everything once because of a merger. We had to transfer manually because jobnimbus doesn't allow automatic transfers. This threw off all our tasks and automation and scheduling. It is messy so we have to do everything manually. It could be easier.
Rating breakdown
Likelihood to recommend: 10/10
JobNimbus was built specifically for construction companies and offers an end-to-end solution, from Lead Acquisition to Invoicing. It's extremely difficult to tweak and configure more "generalist" CRM's and Project Management apps to fit the construction industry workflows and specific steps, so there definitely is value in this software. Although it is far from perfect, it offers an almost ready-made solution for construction and roofing companies, allowing for a fairly quick onboarding. The starting idea is great, but it is definitely perfectible. The biggest flaw with JoNimbus is the fact that it has different workflows for Contacts (homeowners and people in general), and for Jobs (actual work being performed). While it sounds great, once you dig a little deeper, you realize that the pre-defined statuses for Contacts and Jobs are the same! This, instead of creating clarity and differentiating both aspects of a job, leads to massive confusions with low-tech employees: if a Sales Rep saves a contract under a Contact instead of a job, the person looking for that contract under Job will not find it unless they look under Contact. It might be hard to understand if you have never used JobNimbus, but the bottom line is it creates (many) mix-ups. Additionally, the mobile apps are so bad our people have stopped using them and are opening the desktop version on their mobile devices. All in all, we are better off with JN than without, but needs a lot of improvement.
Pros
- Designed specifically for Construction and Roofing companies
- End-to-end solution, from Lead Acquisition to Invoicing (not advanced financials though, it won't replace your accounting software)
- Highly customizable (although not as much as we'd like or need)
- reasonably priced when compared to alternatives, no setup fees
- Great customer support
Cons
- Confusing workflows (more on that below)
- Not the easiest program for people who are not tech-savvy, steep learning curve
- TERRIBLE mobile apps (IOS & Android). It's so bad our field guys have resorted to opening the desktop version on their browsers
- Custom template building somehow limited: no math formulas allowed, inserting tables and making them fit the page is a pain
- The main dashboard and the constant notifications and task reminders are overwhelming instead of being useful
Rating breakdown
Likelihood to recommend: 6/10
EASE OF USE AS WELL AS THE MOBILE FEATURE IS A HUGE PLUS.
Pros
IT DOES HAVE A MOBILE APPLICATION WHICH IS CONVENIENT WHEN YOU ARE ON THE ROAD. KEEPS TRACK OF ALL YOUR REMINDERS.
Cons
ITS A BIT PRICEY. ALSO ANYONE CAN GO IN A FILE AND MAKE CHANGES THAT YOU ARE UNAWARE OF. IT WILL JUST PURGE WITHOUT KNOWING WHO DIDI IT.
Thank you for your feedback Marianne!
Rating breakdown
Likelihood to recommend: 8/10
Basic:
$25/user/month
Pro:
$35/user/month
Advanced:
$75/user/month
For plan details, visit https://www.jobnimbus.com/pricing
*Free 14 day trial, no credit card required
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