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Knock Logo

Cloud-based customer communications management solution

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Knock - 2026 Pricing, Features, Reviews & Alternatives

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Knock overview

What is Knock?

Knock is infrastructure for sending product and customer messaging, enabling organizations to ship cross-channel product notifications and lifecycle messaging. The platform features a stateful notification engine that allows businesses to build thoughtful notification workflows that respect user attention while driving engagement. The system includes comprehensive template management capabilities where notification templates can be managed in a single location with autocomplete and partials support, streamlining the creation and maintenance of messaging content.

The platform provides robust cross-channel analytics functionality that streams notification data to external tools, allowing organizations to learn from and iterate on their messaging strategies. Knock includes preference management features that give users control over where and when they receive notifications across various channels including in-app, email, mobile push, and chat. The in-app component library and SDKs are designed to power messaging native to products with production-level performance, while the management API and CLI enable teams to build, test, and maintain their Knock instance across local and remote development workflows.

Key benefits of using Knock

• Streamline product and customer messaging with a unified platform that powers cross-channel notifications, helping you boost engagement, growth, and retention.
• Build thoughtful notification workflows that respect user attention, with flexible template and preference management so users stay in control of how and when they receive updates.
• Gain deep insights with cross-channel analytics and observability tools, making it easy to monitor, iterate, and optimize your messaging strategy.
• Empower both technical and non-technical teams with intuitive management tools, in-app component libraries, and robust SDKs for all major languages.
• Rely on enterprise-grade infrastructure designed for scale, security, and reliability, so you can focus on your product while Knock handles the complexity of messaging delivery.

Starting price

250flat rate /
per month

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Knock’s user interface

Ease of use rating:

Knock reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Knock's features

Activity dashboard
Activity tracking
Alerts/Notifications
API
Autoresponders
Batch communications
Chat/Messaging
Collaboration tools
Content management
Customer database
Customer history
Customizable branding
Email management
Interaction tracking
Multi-Channel communication
Multi-Language
On-Demand communications
Personalization
Reporting & statistics
SMS messaging
Template management
Third-Party integrations
Workflow management

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Knock pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Developer

0.00

Features included:

  • Unlimited channels
  • Unlimited notification workflows
  • Unlimited team members
  • Batch and delay notifications
  • Built-in multi-tenancy
  • SSO via Google

Starter

250

Per month

Features included:

  • Remove Knock branding
  • $5 per 1,000 additional notifications

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Volume-based pricing
  • Monthly notified user pricing available
  • Per-customer branding and preferences
  • Translation (i18n) support
  • Send analytics data to Segment or your data warehouse
  • Send observability data to Datadog
  • Directory sync (SCIM)
  • Enterprise SLAs

User opinions about Knock price and value

Value for money rating:

Knock support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base

Training options

Documentation
Videos

Knock FAQs

Q. What type of pricing plans does Knock offer?

Knock has the following pricing plans:
Starting from: $0.00
Pricing model: One Time License, Free, Subscription

These products have better value for money


Q. Who are the typical users of Knock?

Knock has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Knock support?

Knock supports the following languages:
English


Q. Does Knock offer an API?

Yes, Knock has an API available for use.


Q. What other apps does Knock integrate with?

Knock integrates with the following applications:
Firebase, Freshpaint, Amazon SES, Discord, Sinch, WhatsApp, Telnyx Suite, Hightouch, Segment, SparkPost, Microsoft Teams, Polytomic, WhatsApp Business API, MailerSend, SendGrid, Slack, Plivo, RudderStack, Vonage Business Communications, Postmark, Mailgun, Mailtrap, Mailchimp, Twilio, Sinch MessageMedia, Mailjet, Amazon Simple Notification Service (SNS)


Q. What level of support does Knock offer?

Knock offers the following support options:
Email/Help Desk, Chat, Knowledge Base

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