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Where Data, Tasks, & Workflows Come Together

(6)

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Array Pricing, Features, Reviews and Alternatives

Array FAQs

Q. What type of pricing plans does Array offer?

Array has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Array?

Array has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Array support?

Array supports the following languages:
English


Q. Does Array support mobile devices?

Array supports the following devices:
Android, iPad, iPhone


Q. Does Array offer an API?

Yes, Array has an API available for use.


Q. What other apps does Array integrate with?

Array integrates with the following applications:
Microsoft Outlook, Dropbox Business, Zapier, Google Docs, Google Drive, Stripe, Salesforce Sales Cloud, Microsoft 365, Zendesk Sell, Google Calendar, Mailchimp, HubSpot CRM, Evernote Teams, Microsoft Excel


Q. What level of support does Array offer?

Array offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base

Array product overview

What is Array?

Array is an Enterprise level data collection and inspection solution which allows you to easily complete inspections and automatically generate and send reports in the field, with or WITHOUT an internet connection.

Key benefits of using Array

- Leading Form Building Technology
- User-Friendly Drag & Drop Interface
- Capture photos, video and more, straight from your device
- Access Anywhere with Native iOS, Android, and Web Apps
- Work offline, NO internet connection required
- Automate responses, Notifications and report generation using our custom workflow builder
- Pre-populate form entries with Excel, cloud storage or Database data
- Automatic Delivery of Reports/Data in Multiple Formats
- Integrations to CRM, ERP, cloud storage and reporting software available.
- Free form building and migration service
- Support via, phone, email & live chat
- Flexible pricing

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Chat
Phone Support
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

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Why am I seeing this?

Array pricing information

Value for money

4.3

/5

22

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Array features

Functionality

4.2

/5

22

Total features

87

6 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Alerts/Notifications
Data Import/Export
Reporting & Statistics
Mobile Access

Array users reviews

Overall Rating

4.3

/5

22

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.78/10
Rating distribution

5

4

3

2

1

11

7

3

1

0

Pros
The ability to design and use my own forms for a great experience on any device is awesome.
They also provided quick, awesome customer service chat along the way. It made me feel taken care of and like I was working with real humans.
Very friendly and knowledgeable team. Affordable and innovative software.
Cons
It is a major problem for my organization. We had to stop using it at some point because it was slowing down our operations and our customers were unhappy at the wait times.
When I receive a report notification I cannot access it report on iphone. I have also recently had a few issues with data missing on a b&q campaign.
The only small negative would be navigating around the 'my account' page when I first signed up.
AR
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Verified reviewer

Construction, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best form builder and workflow manager for growing workforces

Reviewed 5 years ago

Very friendly and knowledgeable team. Affordable and innovative software!

Pros

Easy to set up, and for my team to use! I highly recommend.

Cons

Wish theer were a few more form templates, but we were able to build our own to meet our needs.

SH
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Sandra H.

1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect for registers and online forms. Easy to use app. Great customer service with quick response.

Reviewed 7 years ago

I use this software to create registers for my instructors to fill out on site via the associated app (no wifi needed). These come through to me immediately. There is no other software that I know of that fulfils this function. I also use this software for customers to fill out questionnaires and order forms. I put these forms on my website or social media account and again, they come straight through to me. The system is very intuitive and easy to set up and update. The customer service team are very helpful, knowledgable and respond very quickly, often even late into the eveneing.

Pros

Great customer service, fast response time.

Cons

No cons were added to this review

Vendor response

Thank you for your feedback!

TW
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Tamara W.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Okay, wish the reporting and directions were a bit better

Reviewed 6 years ago

not having to type out information submitted into spreadsheet, but still have to format

Pros

The automatic download to google drive and online link to share with everyone and the ability to create an excel spreadsheet.

Cons

the reports section is not clear for my orders, it would be nice to see how many people ordered specific products that was outlined.If someone sends form twice and I delete on Launchcloud,it does not delete off google drive spreadsheet.One of the products I deleted also still shows up on the spreadsheet.

RW
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Robert W.

Sports, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Brilliant customer service!

Reviewed 7 years ago

Safest and most convenient place to store and view my data. Lots of tutorials and FAQ's available if theres things me and my staff don't understand or need help with discovery or improving functionality of my forms. If thats not enough Becky and Matt are always only too happy to help.

Pros

Easy to use. Visually very easy to navigate.

Cons

No cons were added to this review

Vendor response

Thank you Rob we are always happy to help

TM
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Terry M.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Easy to use and personalized customer service

Reviewed 7 years ago
Pros

Cross platform. Form content can be managed live. Different options to obtain data such as drop downs, photo and video make the form engaging. Easy to set up and deploy to users. Can be branded for the client.

Cons

when I receive a report notification I cannot access it report on iphone. I have also recently had a few issues with data missing on a b&q campaign. Just a few maybe 10 submissions.

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