Array Reviews - Pros & Cons, Ratings & more

TrueContext

Forms On Fire

SafetyCulture

Array is an Enterprise level data collection and inspection solution which allows you to easily complete inspections and automatically generate and send reports in the field, with or WITHOUT an internet connection. 


Array

Android

Linux

Web-based

Windows

iPad

iPhone

The ability to design and use my own forms for a great experience on any device is awesome.

It is a major problem for my organization. We had to stop using it at some point because it was slowing down our operations and our customers were unhappy at the wait times.

Program Director

They also provided quick, awesome customer service chat along the way. It made me feel taken care of and like I was working with real humans.

Founder & CEO

Very friendly and knowledgeable team. Affordable and innovative software.

Director

The clarity of forms, our clients appreciated it. A much better product compared to previous applications used.

Coordinator

The SaaS has a very clean UI and design. Appreciate all of the plug ins available for user to integrate with.

Operations Manager

When I receive a report notification I cannot access it report on iphone. I have also recently had a few issues with data missing on a b&q campaign.

The only small negative would be navigating around the 'my account' page when I first signed up.

Social Media Manager/Front Desk

I don't like how confusing it is to actually put together a form.

Best form builder and workflow manager for growing workforces.

Formsite

Very friendly and knowledgeable team. Affordable and innovative software!

Best form builder and workflow manager for growing workforces

Very very good experience. I highly recommend.

Perfect product for what I needed!

It got done what I needed.

I use this software to create registers for my instructors to fill out on site via the associated app (no wifi needed). These come through to me immediately.  There is no other software that I know of that fulfils this function. 

I also use this software for customers to fill out questionnaires and order forms. I put these forms on my website or social media account and again, they come straight through to me. 

The system is very intuitive and easy to set up and update.

The customer service team are very helpful, knowledgable and respond very quickly, often even late into the eveneing. 

Perfect for registers and online forms. Easy to use app. Great customer service with quick response.

Safest and most convenient place to store and view my data. Lots of tutorials and FAQ's available if theres things me and my staff don't understand or need help with discovery or improving functionality of my forms. If thats not enough Becky and Matt are always only too happy to help.

Brilliant customer service!

Thank you Rob we are always happy to help

Easy to use and personalized customer service 

Saved time in data capturing and the paperwork is a lot easier to monitor now.

Very user friendly mobile interface and very easy to make new forms as needed.

Thank glad yoy like launchcloud. Launchcloud is design for more complex work flows so bot to get your head around at  first.

Streamline our admin and registration process'

Great support for a new user. 

After signing up, I created and tested an app for my company in only 4 days.  No programming or script writing skills necessary.  Launchcloud's support was able to quickly answer any questions I had.  

I would highly recommend this product to business owners who need mobile applications but don't have experience developing them or the budget to hire a development team.  

Easy to build.  Easy to use.  Anyone can do it!

I use these forms mainly for online data collection. Website embeds etc. I am not good with code and Wordpress plugin forms are often clunky, aren't compatible with MailChimp and/or need code to customise.

Launchcloud came to my rescue by providing a customizable form to link the opt-in form on my website to MailChimp and excel sheet. EVERY time I contact the team (usually because my lack of technical skills stop me from producing what I need) they are there to help almost instantaneously. This is so valuable when you're in the middle of a website amend and the problem is preventing you from continuing. I can see a lot of thought has gone into how to make forms extremely practical for businesses and the data they need to collect. 

The only small negative would be navigating around the 'my account' page when I first signed up. I think this has more to do with my lack of experience in working with online programs as opposed to the functionality of the app, though. I remember the same thing happened when I signed up for Facebook! Quickly got the hang of things, though. 

Practical software and amazing service

Efficient and Productive form builder 

Thank you for your feedback. We are always looking t ways to make things simple to use without losing capability.

Forms easily created. Which can then be edited by a developer easily. 

Slow start when designing the form, but once we got going, great tool. We will use again!

Launchcloud is enterprise so can take a day or so to learn it but then becomes very natural.

not having to type out information submitted into spreadsheet, but still have to format

Okay, wish the reporting and directions were a bit better

Launchcloud went the extra mile to make it work for us when no other platform could connect a customer survey to our CRM - they made it happen! They also provided quick, awesome customer service chat along the way. It made me feel taken care of and like I was working with real humans. I think their platform could be visually a bit more intuitive but any time I couldn't figure it out they walked me through everything in moments. I recommend them!

Great customization and flexible platform, excellent customer service

Mediocre

The ability to design and use my own forms for a great experience on any device is awesome

Far more powerful than I imagined... 

 Thank you for your feedback! We will keep improving New support docs on there way.

So far I have found launchcloud very useful and user friendly. 

Thank you for the feedback we will look at adding a filter option

Setting up our form was very difficult but now it's fairly easy to use 

I love Lauchcloud and how it has improved our internal processes. We save a ton of time. And their customer service is the best I've come across in years!

Flexible platform and outstanding customer service

Thank you Erik we really appreciate your review 

I haven't enjoyed using this, the web based system has no flow and is clunky. The app is ok

i tried formstack, and survey monkey for my field research but both did not work for me. however Launchcloud lets me gain my data offline on my app. The best!!!

Array Reviews (2025)

Suggested alternatives

Pros and cons

22 reviews