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MemberMouse Logo

MemberMouse

The WordPress membership plugin that sets up in minutes.

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MemberMouse Pricing, Features, Reviews and Alternatives

MemberMouse product overview

Price starts from

39

Per month

Flat Rate

What is MemberMouse?

Our programmers have architected systems for Wal-Mart, British Airways, Sony Pictures, the Department of Defense, and Barnes and Noble. They're not marketers turned programmers, or guys who decided to outsource the development. They're in-house, enterprise-level system architects, not simply "developers" or "coders." That means you get unparalleled "mission critical" performance and reliability, which are crucial to keeping your business running like a well-oiled machine. Other solutions may fill a quick need here or there, but if you're looking for an intelligent, comprehensive platform that can scale with your business, look no further.

Key benefits of using MemberMouse

MemberMouse is WordPress membership plugin that gives you an easy way to deliver digital and physical subscription products, manage your customers, and grow your business. Why re-invent the wheel? MemberMouse takes care of all the common tasks associated with operating a subscription business, without the headache or financial risk of developing these functions in-house. Right out of the box, you get fully customizable checkout pages, a highly configurable password protected member's area, a "my account" page for customer's to update their profile and billing details, and much, more. The fact is, WordPress has become more than a blogging platform. It is a mature, stable, and feature rich framework that makes sense as the foundation for almost every online business. You could spend months and thousands of dollars on custom development, only to find it's not what you want. Or you could choose WordPress and MemberMouse and hit the ground with the fastest, most reliable, scalable membership platform available on the web today.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Live Online
Webinars
Videos
Documentation

MemberMouse pricing information

Value for money

4.7

/5

40

Starting from

39

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

MemberMouse features

Functionality

4.5

/5

40

Total features

60

4 categories

Most valued features by users

Reporting & Statistics
Third Party Integrations
API
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing
Customer Database

Functionality contenders

MemberMouse users reviews

Overall Rating

4.7

/5

40

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.89/10
Rating distribution

5

4

3

2

1

28

11

1

0

0

Pros
Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.
It's been great and we haven't had to consider switching to any other platforms because it's been so solid for us.
This is a great company and they are always available to help with anything which is great to have.
Cons
I have had all manner if error including customers recurring billing just stops, double payments we've had to refund, and other errors. It is a gigantic plugin so updating can cause issues.
My biggest complaint with Membermouse is the way it handles 'Cancelled' or 'Expired' memberships.
I hate that they use their own billing schedule when they could easily use the payment providers.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great "Bang For Your Buck" Product

Reviewed a year ago

As a non-profit trade organization, we've really liked the functionality provided to us at a very reasonable cost and the timely customer service that has been provided as our use continues to grow.

Pros

The best part about MemberMouse has to be the support. On their website, the product is very well documented and if you have any hurdles, their support is timely and thorough. For the low upfront implementation cost and very reasonable monthly fee, we have had no reason to explore other providers.

Cons

There's definitely some skilled WordPress knowledge required to implement MemberMouse. It can be a bit technical at times which leads to a learning curve for some administrative users.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software for the money

Reviewed a year ago

From the user perspective, MM is so much smoother than another plugin we used. People can log in and use the materials and if there are tech questions the support is there.

Pros

One of the things we struggled with when we were using another membership management plugin is changing the password and logging in. Now all our members can change and update their passwords on their own without us helping them on the admin end.

Cons

There are a lot of default pages and features that might need to be configured, like profile updates. Sometimes there are glitches with updating payment methods and I have no idea how to resolve them. Also during our launch we need to hire a developer to keep an eye on caching. Somehow the MM cart and our hosting don't work together and so the payment doesn't always go through. Hiring a developer helps but as we grow I wonder if it's going to be sustainable. One more thing is reporting. I guess I'd need to upgrade for it, but it just is so frustrating when you can't get the reports of clients and have to dig through a whole bunch of names and click on each user individually to see what their current payment status is. A better structure and organization of users will really help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good but could be much better

Reviewed a year ago

Linking Membermouse and my forum (Discourse) has been REALLY difficult. I wish there would be more connection/collaboration with other plugins/solutions. The support is good and tried to help but they just don't have enough solutions because of the way the plugin has been made. They also changed their price plans and it is very confusing (and the second plan is twice more expensive than the first!) . As a result, I can't even access some basic features such as modifying a subscription... Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.

Pros

I can manage my members with this plugin. It allows me to restrict access to courses, forum and events so it does the job when everything is configured...

Cons

Translating the front end requires you to code. I just don't understand why it is that hard to do that and why it is not made easy in the backend by giving access to some variables to change. Creating a product and its description (I mean a nice one that make you want to buy) is far from easy and requires once again to code. In the end, a lof of simple things require you to code and I'm wondering why.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent membership platform 👍

Reviewed a year ago

It’s helped us start our membership with plenty of high-powered functionality at a very reasonable investment.

Pros

There are a ton of features which allows you to customize your membership EXACTLY as you want it (unlike many other options). Very reliable.

Cons

Could be a little more user friendly. It’s not difficult to use... there’s simply room for improvement. They have great documentation and onboarding videos.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

It was a perfect fit!

Reviewed a year ago

Overall the experience with MemeberMouse has been a long and positive one.

Pros

Ease of design and implementation was the key to our choosing MemberMouse.

Cons

There are a few features that as a non-profit, won't work for us.

MemberMouse FAQs and common questions

Q. What type of pricing plans does MemberMouse offer?

MemberMouse has the following pricing plans:
Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of MemberMouse?

MemberMouse has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does MemberMouse support?

MemberMouse supports the following languages:
English, French, German, Hungarian, Spanish


Q. Does MemberMouse offer an API?

Yes, MemberMouse has an API available for use.


Q. What other apps does MemberMouse integrate with?

MemberMouse integrates with the following applications:
Authorize.Net, ConvertKit, sticky.io, WooCommerce, PayPal, ActiveCampaign, Zapier, LearnDash, iContact, Stripe, SamCart, iDevAffiliate, Drip, GetResponse, Divi, Mailchimp, Braintree, Thrive, AWeber


Q. What level of support does MemberMouse offer?

MemberMouse offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

Related categories