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MemberMouse
The WordPress membership plugin that sets up in minutes.
(3)
Our programmers have architected systems for Wal-Mart, British Airways, Sony Pictures, the Department of Defense, and Barnes and Noble. They're not marketers turned programmers, or guys who decided to outsource the development. They're in-house, enterprise-level system architects, not simply "developers" or "coders." That means you get unparalleled "mission critical" performance and reliability, which are crucial to keeping your business running like a well-oiled machine. Other solutions may fill a quick need here or there, but if you're looking for an intelligent, comprehensive platform that can scale with your business, look no further.
Typical customers
Platforms supported
Support options
Training options
Starting from
399
Per year
Flat Rate
Starting from
99
Per year
Flat Rate
Value for money
4.7
/5
40
Starting from
399
Per year
Flat Rate
Value for money contenders
Functionality
4.5
/5
40
Total features
62
4 categories
Functionality contenders
Overall Rating
4.7
/5
40
Positive reviews
28
11
1
0
0
Overall rating contenders
Lisa J.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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As a non-profit trade organization, we've really liked the functionality provided to us at a very reasonable cost and the timely customer service that has been provided as our use continues to grow.
The best part about MemberMouse has to be the support. On their website, the product is very well documented and if you have any hurdles, their support is timely and thorough. For the low upfront implementation cost and very reasonable monthly fee, we have had no reason to explore other providers.
There's definitely some skilled WordPress knowledge required to implement MemberMouse. It can be a bit technical at times which leads to a learning curve for some administrative users.
Elena M.
E-Learning, 1-10 employees
Used daily for 1-2 years
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From the user perspective, MM is so much smoother than another plugin we used. People can log in and use the materials and if there are tech questions the support is there.
One of the things we struggled with when we were using another membership management plugin is changing the password and logging in. Now all our members can change and update their passwords on their own without us helping them on the admin end.
There are a lot of default pages and features that might need to be configured, like profile updates. Sometimes there are glitches with updating payment methods and I have no idea how to resolve them. Also during our launch we need to hire a developer to keep an eye on caching. Somehow the MM cart and our hosting don't work together and so the payment doesn't always go through. Hiring a developer helps but as we grow I wonder if it's going to be sustainable. One more thing is reporting. I guess I'd need to upgrade for it, but it just is so frustrating when you can't get the reports of clients and have to dig through a whole bunch of names and click on each user individually to see what their current payment status is. A better structure and organization of users will really help.
Julien D.
E-Learning, 1-10 employees
Used daily for 6-12 months
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Linking Membermouse and my forum (Discourse) has been REALLY difficult. I wish there would be more connection/collaboration with other plugins/solutions. The support is good and tried to help but they just don't have enough solutions because of the way the plugin has been made. They also changed their price plans and it is very confusing (and the second plan is twice more expensive than the first!) . As a result, I can't even access some basic features such as modifying a subscription... Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.
I can manage my members with this plugin. It allows me to restrict access to courses, forum and events so it does the job when everything is configured...
Translating the front end requires you to code. I just don't understand why it is that hard to do that and why it is not made easy in the backend by giving access to some variables to change. Creating a product and its description (I mean a nice one that make you want to buy) is far from easy and requires once again to code. In the end, a lof of simple things require you to code and I'm wondering why.
Christian K.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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Itās helped us start our membership with plenty of high-powered functionality at a very reasonable investment.
There are a ton of features which allows you to customize your membership EXACTLY as you want it (unlike many other options). Very reliable.
Could be a little more user friendly. Itās not difficult to use... thereās simply room for improvement. They have great documentation and onboarding videos.
Rhonda T.
Nonprofit Organization Management, 1-10 employees
Used daily for 2+ years
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Overall the experience with MemeberMouse has been a long and positive one.
Ease of design and implementation was the key to our choosing MemberMouse.
There are a few features that as a non-profit, won't work for us.