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4.7
/5
40
Price starts from
39
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What users say
Price starts from
15.20
/user
Per month
Pricing model
Free trial
Price starts from
1
Per month
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Free trial
Price starts from
19
/user
Per month
Pricing model
Free trial
Price starts from
59
Per month
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Free trial
Price starts from
150
Per month
Pricing model
Free trial
Lisa J.
Marketing and Advertising, 1-10 employees
Used weekly for 2+ years
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As a non-profit trade organization, we've really liked the functionality provided to us at a very reasonable cost and the timely customer service that has been provided as our use continues to grow.
The best part about MemberMouse has to be the support. On their website, the product is very well documented and if you have any hurdles, their support is timely and thorough. For the low upfront implementation cost and very reasonable monthly fee, we have had no reason to explore other providers.
There's definitely some skilled WordPress knowledge required to implement MemberMouse. It can be a bit technical at times which leads to a learning curve for some administrative users.
Julien D.
E-Learning, 1-10 employees
Used daily for 6-12 months
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Linking Membermouse and my forum (Discourse) has been REALLY difficult. I wish there would be more connection/collaboration with other plugins/solutions. The support is good and tried to help but they just don't have enough solutions because of the way the plugin has been made. They also changed their price plans and it is very confusing (and the second plan is twice more expensive than the first!) . As a result, I can't even access some basic features such as modifying a subscription... Their content creation (podcast and articles) is good and interesting and give quite a lot of good information about membership business.
I can manage my members with this plugin. It allows me to restrict access to courses, forum and events so it does the job when everything is configured...
Translating the front end requires you to code. I just don't understand why it is that hard to do that and why it is not made easy in the backend by giving access to some variables to change. Creating a product and its description (I mean a nice one that make you want to buy) is far from easy and requires once again to code. In the end, a lof of simple things require you to code and I'm wondering why.
Natalie C.
Alternative Medicine, self-employed
Used weekly for 2+ years
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MemberMouse has been so easy to use I laugh when someone tries to convince me to move to another product. It's reliable and reasonably priced for a small business.
The ability to set up membership levels, products and bundles makes customizing my online offerings easy. MemberMouse integrates with ThriveThemes which I use to create a beautiful course portal and GetResponse for email list management. There are clear tutorial videos. High value for the price.
When I migrated my website there were challenges in transfering the member data. I had to hire outside help to get through it but otherwise its been easy to do the development and customization on my own.
Tom B.
Education Management, 1-10 employees
Used daily for 2+ years
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I would highly recommend MemberMouse to anyone looking for a quality membership platform... Their Support Center is rich with resources, and when you need personal assistance, they're the best!... I also appreciate the weekly Office Hours that [SENSITIVE CONTENT HIDDEN] offers to answer our questions on features and functionality... The 30 minute videos are easy to find time to watch, and I love to watch the extensive library of past episodes that are available on YouTube!
It is a wonderful organizational tool... I especially like the Activity Log feature, so you know exactly how the members are engaging... I appreciate the thoughtful importance incorporated for steady functionality and dependability, and that MemberMouse is a tool that will be available to use in the long run as we grow. I've used it daily for over three years now, and it's incredibly reliable, and guaranteed to function flawlessly!
It was a little difficult to initially set up, as it required a basic working knowledge and understandings of building a WordPress site... However, in the long run, that's something I'm very happy to have learned!
Jo Jerodene L.
Health, Wellness and Fitness, self-employed
Used daily for 2+ years
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I have managed to create recurring revenue and I don't have to spend anytime managing payments. Game changer for me.
The pricing package suited my needs. It was tiered in a way that starting with nothing was possible and it can grow with you as you introduce more members.
I'm not very tech savvy (I'm a spiritual teacher not a software engineer). It took me a long time to work out how to customize different pages. Not a MemberMouse problem though, that would have been the case with any software! I would also like it a lot more if it was set up to deliver in a way that suits learning by modules. But I didn't know I would need that when I bought it.
Natalie W.
E-Learning, 1-10 employees
Used daily for less than 6 months
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This is a great company and they are always available to help with anything which is great to have. This software has been invaluable to my company and the features go above and beyond all of the membership platform options I looked at. I just wish the interface was a little more UX-friendly and sleeker to look at.
I love how easy it is to integrate and customize Membermouse with my current Wordpress set-up. It's great to be able to block off certain posts and blog categories that I want to keep only for paid members. I love how it helps members upgrade their plan and have the cost applied retroactively. It's easy to sort through members and transactions as well.
I wish the checkout process was a little more sleek looking. Even with coding customizations, it seems a bit outdated compared to what else is out there. I also don't like that I can't delete a membership type after it has been created.
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for 6-12 months
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I decided to get into the online course business and needed a solution to establish an automated way of selling memberships to my course. I wanted a solution that integrated with Wordpress and MemberMouse delivered. It's more cost effective than using a course hosting provider, and I feel like I have full control as well. The ability to integrate with Wordpress seamlessly and my email provider was great. I am able to provide content-only web pages to my members. I feel like I have a professionally built site with MemberMouse functionality andd I didn't have to code a single thing.
The starter plan has limited features , like anything that you integrate make sure you complete due diligence on compatibility, so that what you use is supported.
Kevin O.
E-Learning, 1-10 employees
Used daily for 2+ years
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Easy to use. Reasonable price. Very reliable. It really did make setting up my membership site very simple and straightforward. This was so important considering the multitude of other tasks that needed to be done. Also, great customer service.
None that I can think of at the moment. All good.
Jordan G.
E-Learning, 1-10 employees
Used daily for 2+ years
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Easy to use, and great value for money. I've also been very impressed with customer support.
Literally can't think of a single improvement. I've had zero issues with the software.