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Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
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Sinch Engage - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Sinch Engage overview
What is Sinch Engage?
Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With support for SMS, MMS, RCS, and WhatsApp, we help you connect with your customers on the channels they love—boosting engagement, sales, and loyalty. Get global reach, 100% security and compliance, and 24/7 support.
Thousands of top brands use us to send and automate marketing, sales, and customer support messages. Whether you want to send promo text campaigns, lead nurture, abandoned cart follow-ups, appointment reminders, or anything in-between—we have all the features you need:
- Simple, visual campaign builder
- Bulk SMS
- Automated texts
- Two-way chat
- Email-to-text
- Unified team inbox
- Templates
- AI writing assistant
- Analytics & delivery reports
- Industry-leading deliverability
We also have direct integrations with top CRMs and software like HubSpot, Salesforce, Zoho CRM, NetSuite, Shopify, BigCommerce, Zapier, and more—making it easy to add messaging into your existing workflow.
Key benefits of using Sinch Engage
- Send SMS, MMS, RCS, and WhatsApp messages easily with our simple visual campaign builder
- Enjoy easy, fast setup—no coding required and 24/7 global customer support
- Multiple ways to send: web app, mobile app, email-to-text, integrations, and API
- Create and automate any message with ease—bulk SMS, two-way chat, appointment reminders, feedback surveys, promo texts, automated drip campaigns, and everything in between
- Connect and instantly sync with tools your team already uses: HubSpot, Shopify, Salesforce, NetSuite, Zoho CRM, ActiveCampaign, Zapier, and more
- Engage faster and smarter with rich media support, AI writing assistant, and template responses
- Track metrics like open rates, response times, and conversions from an analytics dashboard
- Always stay secure and compliant—enterprise-grade encryption, GDPR & TCPA compliance
- Get full API access and webhooks for advanced use cases and developer tooling
Starting price
per month
Alternatives
with better value for money
Sinch Engage’s user interface
Sinch Engage pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.3
Customer support
4.0
Reviews sentiment
What do users say about Sinch Engage?
This is important for our users as they are on multiple platforms through out their work day and while they are tackling world problems, when the system we provide is easy to use, it reduces from their workload.
Select to learn more
Who uses Sinch Engage?
Based on 44 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Sinch Engage's key features
Most critical features, based on insights from Sinch Engage users:
All Sinch Engage features
Features rating:
Sinch Engage alternatives
Sinch Engage
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Sinch Engage pricing
Pricing plans
Pricing details:
User opinions about Sinch Engage price and value
Value for money rating:
To see what individual users think of Sinch Engage's price and value, check out the review snippets below.
Nisha J.
Director of Business Continuity and Infrastructure
Alba V.
Medical Assistant
Sinch Engage integrations (11)
Sinch Engage support options
Typical customers
Platforms supported
Support options
Training options
Sinch Engage FAQs
Sinch Engage has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Sinch Engage support?
Sinch Engage supports the following languages:
English, German, Italian, Portuguese, Spanish
Q. Does Sinch Engage support mobile devices?
Sinch Engage supports the following devices:
Android, iPad, iPhone
Q. Does Sinch Engage offer an API?
Yes, Sinch Engage has an API available for use.
Q. What level of support does Sinch Engage offer?
Sinch Engage offers the following support options:
Email/Help Desk, Phone Support, Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum
