getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

moinAI Logo

An AI chatbot solution for answering customer inquiries

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

moinAI - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

moinAI overview

What is moinAI?

moinAI provides clients with an AI chatbot based on an NLP system, which enables customer inquiries to be automated. The chatbot learns independently. This system can be integrated into existing APIs, CRMs, and live chats, thus enabling the conversion rate of existing websites to be increased. In addition, customers get a chat analysis, which they can respond to with appropriate measures.

The potential for increasing the visitor conversion rate is based on several features. Firstly, the chatbot is available around the clock, which makes it possible to answer customer inquiries immediately. Secondly, users get a simple operating procedure and logical forwarding. Complex requests are assigned to human employees.

The chatbot assists employees and provides users with additional analysis options based on interactions. In addition, new user-relevant issues can be addressed and worked through with the chatbot. Several sectors, with a focus on sales and marketing as well as lead generation, can use moin.ai for customer service operations including universities, and companies.

Starting price

850flat rate /
per month

Alternatives

with better value for money

moinAI’s user interface

Ease of use rating:

moinAI reviews

Overall rating

5.0

/5

6

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

6

0

0

0

0

moinAI's key features

Most critical features, based on insights from moinAI users:

A/B testing
Activity dashboard
AI/Machine learning
API
Chatbot
Chat/Messaging
Code-free development
Contextual guidance
CRM
Customer experience management

All moinAI features

Features rating:

A/B testing
Activity dashboard
AI/Machine learning
API
Chatbot
Chat/Messaging
Code-free development
Contextual guidance
CRM
Customer experience management
Customer support
Customizable branding
Customizable ctas
Customizable fields
Human Handover
Intent recognition
Landing pages/web forms
Lead generation
Lead management
Lead qualification
Live chat
Marketing automation
Multi-Channel communication
Multi-Language
Natural language processing
Pre-Configured bot
Product recommendations
Real-time conversations
Reporting/Analytics
ROI tracking

moinAI alternatives

moinAI logo

Starting from

850

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Drift logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Smith.ai logo

Starting from

95

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

moinAI pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

850

Per month

Features included:

  • 1 AI Chatbot
  • 25 Intents
  • 1 Channel
  • 2 Service- and Lead-Forms
  • 1 Livechat-Agent
  • 1 Kompanion License
  • 1 Admin Account
  • Unlimited Conversations
  • Unlimited User Accounts
  • Strategic Success Management

Professional

2,450

Per month

Features included:

  • 1 AI Chatbot
  • 100 Intents
  • 2 Languages
  • 20 Livechat-Agents
  • 2 Channels
  • 3 Kompanion Licenses
  • 2 Admin Accounts
  • Unlimited User Accounts
  • Unlimited Conversations

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 3 AI Chatbots
  • Unlimited Intents
  • 30 Service- and Lead-Forms
  • Unlimited Channels
  • 35 Livechat-Agents
  • 3 Admin Accounts
  • Unlimited User Accounts
  • Unlimited Conversations
  • Strategic Success Management

User opinions about moinAI price and value

Value for money rating:

moinAI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Webinars
In Person
Documentation
Live Online

moinAI FAQs

Related categories