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Now Book It
5
94
4
7
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simplify hospitality management with Now Book It
Table of Contents
Now Book It - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Now Book It overview
What is Now Book It?
Now Book It is an online reservation platform providing a suite of tools for businesses in the hospitality industry to manage reservations, create personalized guest experiences, and increase sales. With an easy-to-navigate interface, Now Book It allows businesses to gain deep insights into customer behavior, such as average spend, visit frequency, and dining preferences.
Now Book It supports more than 6,000 restaurants in Australia and New Zealand. The platform is designed to cater to various sectors, including restaurants, multi-venue groups, cafes, pubs, clubs, bars, wineries, breweries, and manual processes. The platform offers a range of dynamic features, including an intuitive design, an automated reservation process, complete ownership of customer data, online retargeting via social media, rich customer profiles, and a full range of integrations.
Starting price
Pros & Cons
Customer Support
Booking Management
User Interface
Ease of Use
Table Management
Now Book It’s user interface
Now Book It review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.9
Reviews sentiment
What do users say about Now Book It?
Reviewers indicate Now Book It streamlines booking management, reduces phone and email hassles, and offers valuable customization for venues. They find it user-friendly for both staff and customers, with efficient reservation handling, time-saving automation, and strong support for managing events and vouchers. Most say it improves workflow and allows staff to focus on other tasks. They appreciate the responsive, knowledgeable customer support and smooth onboarding process, noting that their feedback is often implemented. Some mention minor drawbacks, such as occasional clunky backend navigation, limited mobile usability, and a desire for enhanced reporting or voucher aesthetics.
Select to learn more
Who uses Now Book It?
Based on 101 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Now Book It's key features
Most critical features, based on insights from Now Book It users:
All Now Book It features
Features rating:
Now Book It alternatives
Now Book It
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Eventbrite
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Now Book It pricing
Value for money rating:
Starting from
No pricing info
User opinions about Now Book It price and value
Value for money rating:
To see what individual users think of Now Book It's price and value, check out the review snippets below.
Christopher D.
Operations Manager
Adam K.
Owner
Now Book It integrations (14)
Integrations rated by users
We looked at 101 user reviews to identify which products are mentioned as Now Book It integrations and how users feel about them.
Integration rating: 4.7 (19)
Integration rating: 4.0 (3)
“Menu goes from SQ to OTTER then to OWNER”
Cam M.
BBQ Owner
Integration rating: 4.0 (3)
“Chewsie uses light speed to send the orders from the table to our counter and kitchen printers.”
Clair S.
Cafe Manager
Integration rating: 3.7 (3)
“simple and saves double bookings”
“Would like NBI to fee back to FT with information”
Leigh M.
General Manager
Integration rating: 5.0 (3)
“Member message tracking”
Matt R.
Owner
Now Book It customer support
What do users say about Now Book It customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Now Book It customer support.
Widespread user sentiment highlights prompt, responsive, and knowledgeable customer support from the Now Book It team.
A significant portion of users appreciate the ease of contacting support via local teams, phone, and email for quick help.
Multiple users note that support is proactive, professional, and genuinely helpful from onboarding through ongoing use.
A broad user base values tailored assistance and effective troubleshooting, making transitions and daily use smoother.
Support options
Training options
To see what individual users say about Now Book It's customer support, check out the review snippets below.
“Customer support is a standout, responsive, knowledgeable, and genuinely helpful when troubleshooting or implementing new features.”
Claire C.
Marketing Executive
“The support we have received as a new set up has been amazing and there is always information available or someone at hand to help out.”
Sally V.
Assistant
“Also it doesn't auto identify return customers which means some manual work needed to keep track of this.”
Lauren A.
Event Coordinator
“adding in messages/pre-auth details to every single service is quite time consuming”
Lisa M.
Event Manager
Now Book It FAQs
Q. Does Now Book It support mobile devices?
Now Book It supports the following devices:
iPhone, iPad
Q. What level of support does Now Book It offer?
Now Book It offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
