Now Book It Reviews - Pros & Cons, Ratings & more

Beyonk

Rezdy

SimplyBook.me

OpenTable

Fork

SevenRooms

ResDiary

Now Book It is an online reservation platform providing a suite of tools for businesses in the hospitality industry to manage reservations, create personalized guest experiences, and increase sales. With an easy-to-navigate interface, Now Book It allows businesses to gain deep insights into customer behavior, such as average spend, visit frequency, and dining preferences.

Now Book It

Web-based

Director

Super easy to navigate, and does a range of things that we need from table settings, functions, events, special menus etc. Customer service is amazing.

Owner

Ease of use, flexible and is a good management tool for the planning of best use of seats available.

This is ine of the easiest booking systems around. Customers love it and are amazed how easy it is to use.

Sensitive content hidden], the dedicated Accounts manager, offers exceptional support, ensuring a smooth transition and prompt issue resolution.

NowBookIt is a game-changer for restaurants, offering a comprehensive solution for reservation management and e-voucher integration.

Executive Chef

Great support from our account manager [sensitive content hidden], goes above and beyond when ever we need assistance, and guides you through the system so we as a user.

Venue Manager

Some of the system set up can be hard to follow first up and no app so far.

I'm sure there's a way around it, but the latest update of adding a new customer can be niggly when you have no details other than a name (which we sometimes do) for someone who has called us.

There is nothing I can think of, besides maybe the mobile device version is a little difficult to use at the moment. An update is coming though.

We find a few features a little difficult to get our heads around and one or two things could be simplified.

NowBookIt streamlines reservation management and seamlessly integrates e-vouchers, earning it top marks.

Its user-friendly interface simplifies table bookings, even during peak hours, enhancing customer satisfaction.

Incredible, its easy to use, the customer service is quick and always helpful and the events section is a dream to use. I have used so many booking systems in my 12 year hospo career and Nowbookit is my favourite.

NOWBOOKIT IT THE BEST BOOKING SYSTEM!

Hey Leola, the team will be thrilled to hear your positive feedback. We set out to build products with the best service for people in hospo and it's customers like you who keep us going! We'll pass along your wishlist for an app. In the meantime, you can already use mobile.nowbookit.com to manage your bookings on the go! Check it out and let us know what you think. 

I have worked with NowBookIt since its inception, and I am not sure how well I could run my three venues without it. The entire team is dedicated, industry focused, and importantly, they put their clients first.

It's a no-brainer!

Thank you Olivier! Your incredibly kind words and loyalty mean so much to all of us at Now Book It, it's customers like you who keep us going. Here's to our future success together!

Very good. The training was good and the support is also very good and prompt.

Definitely worth considering! 

Hi Bob,

Thank you for taking the time to write us this. We're very proud that the team has been able to put your needs first, after all most of us come from hospo! If you ever need help with getting a hang of Now Book It's features, head on over to our knowledge base for step by step guides and don't hesitate to reach out to our team for support. Cheers!

Great company to work with and look forward to seeing

Clever platform for Multi-use Entertainment venues

Thank you Leon for this great review! Now Book It is designed for hospitality venues of every kind, so it's truly wonderful to hear you've been able to leverage the system for all your needs. If you ever run into difficulties with setup, our team is always here to help! We're also working hard on features that will help businesses like yours manage on the go so be sure to keep an eye out for more updates.

We have had a great experience with NBI, the customer support is really good they pro-actively make sure things are going well. 

Great to use

Thank you for this 5-star review, Selina! The team will be so happy to hear you love the experience, from the layout of the system to the customer support initiatives. Excited for our continued success together! 

I signed up with a competitor, with lots of shiny baubles, but quickly realised that Now Book It does everything that they do but with added great customer service. I'm very pleased to now be with a company which doesn't just abandon you once you have signed up. They continue to provide a very professional back up service and answer any questions promptly to ensure you are making the most of the product.

Highly recommended

Hey Janine, we can't thank you enough for such a lovely review! The team will be thrilled to hear you're finding the product  useful in addition to the support you're getting. We'll continue working on improving our features and service to further power restaurants like yours. 

Great system, great service and even better customer service

Everything you need

Thank you Renee! We really appreciate you taking the time to write us this review. Our team will be so happy to hear your positive feedback! More improvements to come!

I prefer this system for booking as we can do anything a restaurant needs in terms of booking, payment and feedback.

Wanna go out to eat?, needs some bookings? , go for Now book it.

Hey Sushil, thank you for the review! The team will be excited to hear you love the booking system and we'll be sure to pass along your feedback on the new layout.

Great, I have used many systems over the years and now book it really has all you could want.

Highly Recommend Now Book It

Hey Tessa,

Thank you for taking the time to review us! The whole team will be stoked to hear you love the product. We'll be sure to pass along your feedback about the new customer form for further improvements!

Looking to help your restaurant choose this 

Hi Victoria,

Thank you for the review! We're glad Now Book It has been a positive experience and is helping your venue attract more customers. Here's to more guests and bookings in 2025!

We moved to Nowbookit several years ago and have been delighted with our change.  The service you receive is what sets them apart from anyone else. We're super happy!

NOWBOOKIT ONLINE BOOKING SYSTEM 

Hey Carmen, 

Thank you so much for this amazing review. The team will be elated to hear what you had to say.

That's really valuable feedback on the new customer form and we'll be sure to pass that along to the product team as well. Here are also some quick tips you can check out to help you navigate the process in the meantime - https://kb.nowbookit.com/knowledge/new-customer-form

We're excited to continue partnering with you, making reservations and service easier everyday. 

It has been delightful since the very start.
The team is friendly, and questions are quickly addressed and answered.

The interactive videos to guide you through have helped us a lot!

 

Fantastic, easy to use!!

Hey Gabriela, it makes our day to hear you've been loving Now Book It. We're also happy to report that POS integrations are available with multiple partners, so you can view orders and customer details based on bookings made in a single place. You can find out more here: https://www.nowbookit.com/integrations/ and don't hesitate to reach out directly to your account manager for more info as well! 

NowBookIt is a game-changer for restaurants, offering a comprehensive solution for reservation management and e-voucher integration. Its intuitive interface, efficient features, and dedicated support make it a valuable asset for streamlining operations and enhancing customer satisfaction. While improvements to the e-voucher widget could enhance aesthetics, the overall functionality and support provided by NowBookIt outweigh any minor drawbacks. Highly recommended for restaurants seeking a seamless booking experience.

Easy to Use - 5 stars

Thank you Kat! We appreciate your feedback and take note of the con regarding the aesthetics of the e-voucher, I will pass this on to the wider team. 
Thanks again, Team Now Book It.  

best booking software i have used, would highly recommend 

hillarys beach club

Thank you Jonathan! We really appreciate you taking the time to write this review and will be sure to pass your kind words along to the team. 

Great experience, great service. Looking forward for more years to come and more features ( like review of customers shared on Now book it platform) 

Great product 

Hey Clement, thank you so much for the great review! Now Book It is designed with restaurants like yours in mind, we're so glad you took the leap and look forward to seeing your success for years to come. 

It is a good value for money booking/table management system

Easy floor systems

Hey Richard, thank you so much for taking the time to leave us this wonderful review! We're so happy to hear that you find it easy to use, and appreciate your feedback on our integration with Square POS and will pass this along to the team. Should you run into any other issues or glitches, our support team can help here: https://www.nowbookit.com/support/

Exceptionally functional, user friendly. Backed up to cloud so no data lost

Scratchleys Restaurant

Thank you Danielle, your review means so much to us! The feeling is definitely mutual and the team absolutely adores being able to support Scratchleys. We'll be sure to pass your feedback along on improving the walk in feature. 

Excellent never has an issue using or getting support for the system. 

Customer and User friendly 

Thank you Glenn! We love hearing that both you and your customers are enjoying the Now Book It system. Noted that it seems to run slow on some tablets, we'll be sure to get the team to test this for improvements moving forward! 

Fantastic and it works well for our business

We love Now Book It

Thank you Max! Our team will be so happy to hear your feedback. We love being able to support businesses like yours to do it all. If you're looking for a way to use Now Book It on your phone, you'll be glad to hear we're progressively rolling out Diary Mobile Plus. Read more about it here: https://kb.nowbookit.com/knowledge/diary-mobile-plus

Thank you Cherie! The team will be thrilled to hear about your experience. We've also been working hard to improve our email integrations so keep an eye out for more good news. 

Now Book It Reviews

Suggested alternatives

Pros and cons

20 reviews