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Reecall Logo

Making every conversation a source of growth

Table of Contents

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Reecall - 2026 Pricing, Features, Reviews & Alternatives

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Reecall overview

What is Reecall?

Creating a self-care customer experience can be challenging for support teams, especially for inbound calls. Reecall enables every company to automate inbound calls during and post conversations thanks to its conversational AI and Intelligent Virtual Assistant. Its integration into all major software (CRM, Ticketing, and telephony) can create a custom experience for each caller.

Key benefits of using Reecall

Automated support
Cost reduction
Better customer experience

Starting price


Alternatives

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Reecall’s user interface

Ease of use rating:

Reecall reviews

Overall rating

4.8

/5

18

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.83/10
Rating distribution

5

4

3

2

1

14

4

0

0

0

Who uses Reecall?

Based on 18 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Computer Software
Printing
Professional Training & Coaching
Others

Use cases

Customer Service
Artificial Intelligence
Conversational AI Platform
Customer Support

Reecall's key features

Most critical features, based on insights from Reecall users:

Support ticket management
Customer database
Multi-Channel communication
Alerts/Escalation
Email management
Machine learning

All Reecall features

Features rating:

AI/Machine learning
Data visualization
Speech recognition
Call center management
Access controls/permissions
Live chat
Multi-Language
Natural language processing
Natural language search
On-Demand communications
Performance metrics
Queue management
Real-Time analytics
Real-Time monitoring
Real-Time notifications
Reporting & statistics
Reporting/Analytics
Search/Filter
Sentiment analysis
SMS messaging
Surveys & feedback
Third-Party integrations
Trend analysis
Virtual personal assistant (vpa)
Visual analytics
Workflow management
Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Autoresponders
Call recording
Chat Transcript
Collaboration tools
Communication management
Configurable workflow
CRM
Customer history
Customer segmentation
Customer Service Analytics
Customizable branding
Data extraction
Data import/export
Engagement tracking
For sales teams/organizations
IVR
Knowledge base management

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Reecall support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
24/7 (Live rep)

Training options

In Person
Live Online
Documentation
Videos
Webinars

Reecall FAQs

Q. Who are the typical users of Reecall?

Reecall has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Reecall support?

Reecall supports the following languages:
French, English, Chinese (Simplified), Spanish


Q. Does Reecall offer an API?

Yes, Reecall has an API available for use.


Q. What other apps does Reecall integrate with?

Reecall integrates with the following applications:
WooCommerce, Aircall, PrestaShop, HubSpot CMS Hub, Pipedrive, Freshdesk, 3CX, Salesforce Sales Cloud, noCRM, Ringover, Shopify, Zendesk Suite


Q. What level of support does Reecall offer?

Reecall offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep)

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