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Setster

Online appointment scheduling software and API

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Setster Pricing, Features, Reviews and Alternatives

Setster product overview

What is Setster?

Feature rich with every industry standard functionality of appointment scheduling engines, yet robust to handle larger scale demands, seasonal influxes and tight integrations with third party processes using a modern build that is security focused.

Key benefits of using Setster

Scalable - Offers a highly scalable server infrastructure and allows for growth of staff, service offerings or seasonal influx.
Integration - Plug and play with other platforms, even those legacy systems that you can’t seem to leave behind.
Security - Your implementation is always secure, and data encrypted and backed up on your own dedicated virtual servers.
Customization - Adding features, making tweaks or editing out components are commonly done for a custom fit solution.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum

Training options

Live Online
Videos
Documentation

Setster pricing information

Value for money

4.1

/5

87

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Setster features

Functionality

3.9

/5

87
Total Features48 5 categories

Most valued features by users

API
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Data Import/Export
Mobile Access
Customizable Branding

Functionality contenders

Setster users reviews

Overall rating

4.2

/5

87

Positive reviews

85%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.02/10
Rating distribution

5

4

3

2

1

35

39

8

3

2

Pros
The look and widgets that make it easy. Customer service is excellent and I have always been pleased even when an issue is not completely resolved.

RM

Ryan M.

Setster has been very easy to use and helps with scheduling and organizing my day. I like that I can confirm and cancel my appointments with ease.

KN

Kylie N.

The integration with other programs and ease of use with this program has been great. Being able to see cancellations/reschedules is a very useful tool that is often missed with other programs.

MH

Morgan H.

Cons
At times I get error messages for no reason. When an appt is cancelled in stays on my schedule in red.

CE

Cameron E.

I have run into a few scheduling conflicts due to the schedulers not being able to see that there are other things on my calendar and not having enough time between.

RW

Ron W.

The fact that an automatic confirmation is sent is confusing to clients as they perceive it as a direct invitation to the meeting between the lead and the vendor.

DS

David S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great, we utilize weekly for all aspects of our business. Really helps to keep us organized.

Reviewed 4 years ago

Structure, organization, data/statistics.

Pros

The statistics/data + ease of use... It's intuitive, detailed, & worth it! We utilize for all of our scheduling needs & it really has a big impact on our local showrooms. Customers rave about how easy the software is to use & we have loved our experience with the platform for years! Highly recommend it.

Cons

Not much... maybe the ability to tailor the software further for specialty needs. Allowing for more custom needs, wants within the software/dashboard.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Took a bit of time to get used to the new format, but it's grown on me!

Reviewed 4 years ago

scheduling.

Pros

It is the number one way for me to have clients schedule meetings. I give them a login, and then they simply mark down the time and date they want to participate in an event. They sign up at they're leisure, which makes managing it even easier for me!

Cons

Setster is still incapable of allowing me to have multiple events that can be signed up for simultaneously. I must first complete the sign ups for event A, before I can begin the sign ups for event B. This occasionally results in a loss of sign-ups, or confusion for the people registering for an event. It also adds an element of unnecessary pressure, so that both A and B are ready to go when I need them.

Vendor response

Thanks Alexandra for the honest feedback. We add features all the time and though we cant be certain this will be available any time soon, it helps us understand what's needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Automated on scheduling side, bit more on accepting side...

Reviewed 4 years ago

Ease of automating appointments on the scheduling side.

Pros

Automation on the scheduling side makes it easy for the clients. Ability to customize time slots makes it easy to manipulate a schedule for lunches breaks and holidays.

Cons

Sometimes glitches cause double bookings. Time zone fields sometimes confuse clients. Also Accepting each appointment tedious if large quantity. There's confusion with "Appointment has Changed" mostly cause we have to cancel the old appointment manually on our end . Finally sometimes there's appointments with no reminder or confirmation from time to time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Been using and making suggestions since Beta. Excellent idea, gives me edge over local competition

Reviewed 4 years ago
Pros

Lots of features and customizations. Has brought in several hundreds of clients through the doors over the past couple of years all without lifting a finger or answering a phone call or trying to reach out. Love the bios and profiles and app has improved quite a bit.

Cons

Calendar doesn't function well, never used it but would be nice to show only Setster appointments instead of all appointments. Also no way to import availability from another software. Have not seen a release with new features/bug fixes in at least a year.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Customer service keeps me coming back but some of the features are very frustrating

Reviewed 4 years ago

Less time on the phone. Clients like the control. Web based scheduling.

Pros

The look and widgets that make it easy. Customer service is excellent and I have always been pleased even when an issue is not completely resolved.

Cons

The lack of live phone and e-mail inks in dashboard, the lack of an easily accessable list of clients appointments, the mobile scheduling is not easy to use and looks nothing like your product its confusing and throws most of my clients off so that I have to do extra work to make it right for them,

Setster FAQs and common questions

Setster has the following pricing plans:
Pricing model: Open Source, Subscription
Free Trial: Available


Setster has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Setster supports the following languages:
English, German, Spanish, French


Yes, Setster has an API available for use.


Setster integrates with the following applications:
Microsoft Outlook, PayPal, Google Analytics, Zapier, Gmail, Google Workspace, FreshBooks, Stripe, Salesforce Sales Cloud, Microsoft 365, Facebook, Google Calendar


Setster offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

Common Setster comparisons

Setster logoAcuity Scheduling logo
SetstervsAcuity Scheduling
Setster logoCalendly logo
SetstervsCalendly

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