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Setster

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Online appointment scheduling software and API

(13)

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Setster Pricing, Features, Reviews and Alternatives

Setster FAQs

Q. What type of pricing plans does Setster offer?

Setster has the following pricing plans:
Starting from: $20.00/month
Pricing model: Subscription, Open Source
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Setster?

Setster has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Setster support?

Setster supports the following languages:
English, French, German, Spanish


Q. Does Setster offer an API?

Yes, Setster has an API available for use.


Q. What other apps does Setster integrate with?

Setster integrates with the following applications:
Microsoft Outlook, PayPal, Google Analytics 360, Zapier, Gmail, Google Workspace, FreshBooks, Stripe, Salesforce Sales Cloud, Microsoft 365, Meta for Business, Google Calendar


Q. What level of support does Setster offer?

Setster offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

Setster product overview

Price starts from

20

Per month

Per Feature

What is Setster?

Feature rich with every industry standard functionality of appointment scheduling engines, yet robust to handle larger scale demands, seasonal influxes and tight integrations with third party processes using a modern build that is security focused.

Key benefits of using Setster

Scalable - Offers a highly scalable server infrastructure and allows for growth of staff, service offerings or seasonal influx.
Integration - Plug and play with other platforms, even those legacy systems that you can’t seem to leave behind.
Security - Your implementation is always secure, and data encrypted and backed up on your own dedicated virtual servers.
Customization - Adding features, making tweaks or editing out components are commonly done for a custom fit solution.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
FAQs/Forum

Training options

Live Online
Videos
Documentation

Not sure about Setster? Compare it with a popular alternative

Starting from

20

Per month

Per Feature

Free plan
Free trial
Pricing range

Starting from

4.16

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Setster pricing information

Value for money

4.1

/5

87

Starting from

20

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Setster features

Functionality

3.9

/5

87

Total features

46

5 categories

Most valued features by users

Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Mobile Access
Customizable Branding

Functionality contenders

Setster users reviews

Overall Rating

4.2

/5

87

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.02/10
Rating distribution

5

4

3

2

1

35

39

8

3

2

Pros
The look and widgets that make it easy. Customer service is excellent and I have always been pleased even when an issue is not completely resolved.
Setster has been very easy to use and helps with scheduling and organizing my day. I like that I can confirm and cancel my appointments with ease.
The integration with other programs and ease of use with this program has been great. Being able to see cancellations/reschedules is a very useful tool that is often missed with other programs.
Cons
At times I get error messages for no reason. When an appt is cancelled in stays on my schedule in red.
I have run into a few scheduling conflicts due to the schedulers not being able to see that there are other things on my calendar and not having enough time between.
The fact that an automatic confirmation is sent is confusing to clients as they perceive it as a direct invitation to the meeting between the lead and the vendor.

Overall rating contenders

SB
AvatarImg

Shatonya B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great!!!

Reviewed 7 years ago

It allows the customer to schedules appointments.

Pros

Easy to navigate. If we have a problem great customer service. Had a few issues with blocking time. But was resolved.

Cons

Some issues with blocking off time. It would not correlate with office calendar. Sometimes if an appointment is already made and you have to reschedule it . The appointment doesn't update.

EC
AvatarImg

Elissa C.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

It's help merge all the departments together so we can know what each of us is doing.

Reviewed 7 years ago

Able to get all the departments in the company connected.

Pros

I like that we are able to customize it to fit the companies needs. We all know what each other is doing cause it gives us that accessibility.

Cons

That it gets confused with old appointments that were no shows and when they make a new one it adds the old date.

TD
AvatarImg

Torrey D.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

As a manager for our company, I would say it works somewhat well with a fair amount of limitations

Reviewed 7 years ago

Our users are able to sync Salesforce with their Google calendars so that we can schedule appointments for them.

Pros

It works fairly well with Salesforce but our users are required to have Google email addresses, it does not integrate with Outlook.

Cons

Navigating through the tabs and calendars. For ever user I have to perform a series of clicks to get to their specific calendar, and if I'm looking at more than one in a session I have to refresh my page for it to actually show up.

JS
AvatarImg

Justin S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Setster has been used by our company for a few years now, and has been very simple to use!

Reviewed 7 years ago
Pros

Setster is simple to use. The process is intuitive. Clients find it easy to see available times and book appointments.

Cons

Hard to customize email templates that go out to clients. Hard to understand how round-robin system works for bookings. Not really intuitive for customers to reschedule an appointment.

RC
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Ronald C.

Professional Training & Coaching, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Easy to use and good for small business.

Reviewed 7 years ago

Time zone syncing so that I can schedule appointments with international customers.

Pros

Setster automatically adjusts time zones for your customers, making it easy to make appointments with international clients.

Cons

It is not as sleek-looking as some other packages and I have had some difficulty syncing it with other calendars.

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