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Zendesk Sell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one sales platform for sales teams.
Table of Contents
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Zendesk Sell - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Zendesk Sell overview
What is Zendesk Sell?
Zendesk Sell is the all-in-one sales platform that drives rep adoption while automating data capture and analysis, providing sales leaders with the actionable insights they need in order to accelerate revenue growth in a measurable, scalable, and repeatable manner. The advanced sales platform gives reps the tools they need to focus on revenue generation no matter whether they are in the field or at the office. The Zendesk Sell mobile apps aim to help salespeople get more done every day while spending less time taking notes and entering data. Intelligent features including email sentiment analysis and a smart auto-dialer allow reps to work more deals with greater attention to detail, allowing a highly-personalized sales experience to be delivered with high velocity. Intelligent out-of-the-box reports and automated prescriptive insights give sales leaders the ability to individualize coaching, with each rep getting personalized, actionable steps to improve their sales performance. Base allows users to do this at scale with the aim of enhancing sales efficiency increases and revenue growth. The days of buying eight different software products to manage your sales team are long gone. Zendesk Sell combines the functionalities of a CRM with email, smart phone dialer, sales reporting package, lead scoring, and more, into one solution.
Who uses Zendesk Sell?
By industry, Zendesk Sell reviewers are most commonly professionals in computer software (20%). The most frequent use case for Zendesk Sell cited by reviewers is CRM (63% of reviewers).
What do users say about Zendesk Sell pricing?
Some reviewers find Zendesk Sell affordable for small businesses and appreciate the free version for phone app users. However, some users report that costs rise with business growth, and they feel the high price is a significant drawback.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Intuitiveness
Workflow
Portability
Assistance
Connectivity
Affordability
Zendesk Sell’s user interface
Zendesk Sell pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.0
Ease of use
4.4
Customer support
4.1
Reviews sentiment
What do users say about Zendesk Sell?
Users think Zendesk Sell is easy to use, intuitive, and streamlines sales and lead management, helping teams stay organized and efficient. They find the mobile app reliable and appreciate integrations with email and other tools, though some mention limited third-party integrations and a learning curve for advanced features. Pricing is seen as reasonable by some, but others feel it is expensive compared to competitors. Reporting and analytics are useful, but some say customization is lacking and upgrades are needed for advanced options.
Reviewers indicate customer support experiences are mixed; some praise helpful staff, while others report slow responses and difficulties reaching support. They value the platform’s ability to track sales processes, manage contacts, and automate tasks, but note that integration with external systems and deeper reporting could be improved.
Select to learn more
Who uses Zendesk Sell?
Based on 159 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zendesk Sell's key features
Most critical features, based on insights from Zendesk Sell users:
All Zendesk Sell features
Features rating:
Zendesk Sell alternatives
Zendesk Sell
Starting from
19
/user
Per month
Salesforce Sales Cloud
Starting from
25
Per month
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Starting from
No pricing info
LeadSquared
Starting from
No pricing info
Zendesk Sell pricing
Pricing plans
Pricing details:
User opinions about Zendesk Sell price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Zendesk Sell's price and value, 48% mention it in a positive light.
Some reviewers find Zendesk Sell to be a cost-effective solution, especially for small businesses or those just starting out. They appreciate the affordability and the availability of a free version for phone app users. Users think the pricing is reasonable for the features offered and find it easy to use and implement. However, some users report that the pricing structure becomes less favorable as their business grows, with additional features and scalability coming at a higher cost. They indicate that the setup costs can be high and that the overall expense may not be justifiable for larger teams or smaller businesses. Some users say the high price point is a significant drawback.
, and
To see what individual users think of Zendesk Sell's cost and value, check out the review excerpts below.
Brandon G.
Founder
Zendesk Sell integrations (139)
Integrations rated by users
We looked at 159 user reviews to identify which products are mentioned as Zendesk Sell integrations and how users feel about them.
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 1.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Zendesk Sell customer support
What do users say about Zendesk Sell customer support?
Customer support rating:
We analyzed 22 verified user reviews to identify positive and negative aspects of Zendesk Sell customer support.
A fair number of users highlight attentive, helpful, and fantastic customer support staff.
Multiple users mention quick and reliable online and chat support as a strong point.
A number of users report slow response times, difficulty reaching support, and unhelpful or upselling customer service.
Support options
Training options
To see what individual users say about Zendesk Sell's customer support, check out the review snippets below.
“First off, I want to say that their customer contact personnel and support team are absolute stars.”
Chi
“The support (Chat services) makes this so worthwhile.”
Kay J.
Associate
“When we do have technical issues (which is rare) it can sometimes take a full business day for support to respond.”
Alex M.
Director of Client Experience
Zendesk Sell FAQs
Zendesk Sell has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. What are the benefits of using Zendesk Sell?
Q. Who are the typical users of Zendesk Sell?
Zendesk Sell has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Zendesk Sell support?
Zendesk Sell supports the following languages:
Dutch, English, French, German, Polish, Portuguese, Spanish
Q. Does Zendesk Sell support mobile devices?
Zendesk Sell supports the following devices:
Android, iPad, iPhone
Q. Does Zendesk Sell offer an API?
Yes, Zendesk Sell has an API available for use.
Q. What other apps does Zendesk Sell integrate with?
Zendesk Sell integrates with the following applications:
Wufoo, HubSpot Marketing Hub, Microsoft Outlook, Dropbox Business, FullContact, Zapier, QuickBooks Online Advanced, Tidio, Bedrock Data, Gmail, Trello, Google Drive, Paycove, Array, Harvest, Domo, Slack, Dotdigital, Front, Meta for Business, Reply, Google Calendar, Kustomer, Mailchimp, Marketo Engage, Slemma, PandaDoc, Wishpond, Xero, Operations Hub, Zendesk Suite
Q. What level of support does Zendesk Sell offer?
Zendesk Sell offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat
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