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Top Rated Customer Data Platform Software with Freshdesk

Last updated: September 2026

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19 software options

Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Bloomreach logo

Cloud AI personalization platform for enterprise retail

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Bloomreach's Customer Data Platform (CDP) goes beyond simply unifying customer data. It provides advanced e-commerce analytics, omnichannel orchestration, and product personalization. It also ensures marketers can take meaningful action with the collected data.

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Meiro logo

Unified CDP & engagement platform for enterprises

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Meiro is a multi-deployment customer data and engagement platform for mid-market and enterprise teams, unifying real-time data.

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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FreeAgent CRM is a fully-featured CRM. Understand your business at a glance with visual reporting on what matters most.

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journy.io logo

Customer journey mapping tools

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journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

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RudderStack logo

Agentic power for the entire customer data lifecycle

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Collect, unify, and activate trustworthy customer context from the agentic CDP that runs on your warehouse

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Opportunity CRM logo

CRM for small to midsize businesses

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Opportunity® CRM is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

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PrediCX logo

Machine learning labelling engine

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PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Manago AI logo

AI Customer Engagement Platform

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Provide Omnichannel Customer Experience, segment your customers to enhance your campaign results and use AI to predict customer actions. Manage the marketing activities, with a wide range of data and information about your customers you are able to measure and analyze customers’ behavior.

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Planhat logo

Customer success platform

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Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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Custobar logo

Marketing automation and customer data management software

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Custobar is a cloud-based marketing automation platform designed to help businesses of all sizes create, launch, and manage marketing campaigns. The platform enables organizations to gather and store data about sales, marketing, communication, and customer services from multiple sources on a unified portal for future reference.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

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CrossEngage offers a Customer Data Platform (CDP) enhanced with artificial intelligence (AI) for building valuable, individual customer relationships.

Collect and act upon your first-party customer data across all channels and detect and activate the most valuable customer audiences.

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Custify logo

Customer success solution for SaaS businesses

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Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring revenue model. Key features include KPI tracking, activity creation, task assignment, client communications, and audience segmentation.

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Maestra logo
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Full lifecycle personalization platform

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Maestra is a lifecycle personalization platform for DTC brands. It offers white-glove service for each client and combines a real-time CDP, advanced segmentation, complex omnichannel flows, site and app personalizaion, AI-powered recommendation engine, loyalty and referral programs, and analytics.

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ZEPIC logo
(0)

AI-based platform for managing customer engagement

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ZEPIC is an AI-based customer engagement and marketing automation platform that unifies data and helps businesses run cross-channel personalized campaigns. The self-serve platform provides features such as a unified customer experience, audience segmentation, customer journeys, and omnichannel capabilities.

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ActiveDEMAND logo

An integrated marketing solution for marketers & agencies

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ActiveDEMAND is an online integrated marketing platform used by marketers and agencies to promote their products and services

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Intempt logo
(0)

Give growth teams User Lifecycle Automation

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Intempt is a User Lifecycle Automation platform designed to use data, automation, and insights to help marketing & growth teams automate their customer journey and grow LTV by pushing each customer towards the efficient frontier.

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Peliqan logo
(0)

All-in-one data platform for business teams - no data engine

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No data engineer is required with our Peliqan.io, an all-in-one data platform for business teams, startups, scale-ups, and IT service providers.

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