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Customer Engagement Software

Last updated: April 2026

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136 software options

Sinch Engage logo

All-in-one messaging platform for SMS, MMS, RCS & WhatsApp

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Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform made for building stronger customer relationships. With support for SMS, MMS, RCS & WhatsApp, we make it easy to engage customers on mobile channels they love—at scale. CRM-integrated, 100% security, 24/7 support. 

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Alchemer logo

Customer experience management and online survey platform

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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White Label Loyalty logo

Simple solution for complex needs

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White Label Loyalty helps you understand your customers, and deliver relevant reward experiences. Target your customers by getting to know them first. Get a complete overview of your customers with 1st-party data insights, which will drive your engagement and growth.

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Zendesk Suite logo

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Zoho CRM logo

Customer relationship management solution

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Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho.

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OnRamp logo

B2B organizations with high-touch customer onboarding

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OnRamp is dynamic customer onboarding software that helps onboarding managers make any high-touch customer onboarding process simple.

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ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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Quizell logo

Turn personalized product recommendations into sales!

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Quizell fast-tracks e-commerce sales with personalized product recommendations. Create a quiz to discover your customers’ needs and lead them to solutions that work for them. Increase sales, reduce returns, and discover new opportunities for business growth.

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Customer.io logo

Transforms data into tailored customer journeys.

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Customer.io is a data-driven customer engagement platform enabling businesses to create personalized journeys across channels. It features a visual workflow builder for automating messages, omnichannel support for email, SMS, push, and in-app communications, and robust data integration. Customer.io uses first-party data and AI insights to deliver targeted messaging while ensuring compliance with GDPR, HIPAA, and SOC 2 Type II standards.

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Sopro logo

B2B Lead Generation - Flood Your Inbox With Qualified Leads

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Sopro is a global multi-channel prospecting service that helps B2B businesses sell more. Combining expert teams with smart tech, Sopro builds bespoke audiences, runs multi-channel outreach, monitors and acts on buyer intent, and delivers qualified leads straight to your CRM.

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EVERLEAD logo

EVERLEAD - Sales Enablement Software

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EVERLEAD is comprehensive sales enablement software tailored for businesses of all sizes. With easy-to-use features like lead management tools, email marketing, and sales automation workflows, EVERLEAD helps grow your business.

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Reprise logo

Cloud-based demo tool for sales and marketing professionals.

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Reprise is a cloud-based demo creation tool that allows companies to quickly create interactive, guided presentations of their products for presales and marketing purposes. It allows marketers and salespeople to capture the most important features of their app with a Chrome extension, then personalizes demos for each potential buyer. They can collect detailed insights into how users interact with their product and connect these insights to other data sources.

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Campaign Monitor by Marigold logo

Cross-channel marketing made simple and stress-free

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Campaign Monitor by Marigold is the leading provider of professional-grade email marketing and automation software for growing businesses

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Missive logo

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Botsplash logo

Omnichannel Live and Automated Chat and SMS Platform

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Botsplash is an omnichannel consumer engagement platform that includes live and automated chat and SMS that gives users the ability to engage customers across a suite of digital channels.

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Manuscry logo

Send handwritten cards to your clients

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Create handwritten card campaigns and boost your customer acquisition and loyalty actions with an emotional touch.

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Sogolytics logo

Customer and employee experience management platform.

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SogoCX helps you listen, analyze, and act on feedback in real time to boost customer engagement, loyalty, and growth.

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Bettermode logo

All-in-one community platform for branded communities

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Bettermode is an all-in-one customer community platform that unifies several engagement tools to streamline customer experience. Build a knowledge base and Q&A, collect feedback and engage your customers with gamification and notifications; enable them to connect under your brand.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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Rocketlane logo

A client-centric, next-gen PSA tool

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Rocketlane is a next-gen PSA platform that unifies your projects, resources, and time into a single, powerful system.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

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Involve.me logo

Create high-converting funnels that turn visitors into leads

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involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

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VoiceOwl logo

Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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Sinch logo

Text, voice and data communication management software

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Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

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