getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Engagement Software - Page 3

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

654 software options

Konvert logo

Konvert Delivers B2B e-Learning for All

learn more
Konvert is a B2B SaaS platform that integrates and repositions a learning management system (LMS) and digital asset management (DAM) as cost-efficient and smart tools for driving sales enablement, customer education and content marketing.

Read more about Konvert

Users also considered
Responso logo

Customer Engagement for eCommerce

learn more
Responso is an e-commerce customer service program offered in the SaaS model, the functionalities of which allow you to automate many repetitive tasks.

Read more about Responso

Users also considered
Seraf logo

Less searching, more doing.

learn more
Seraf is an advanced, AI-powered search platform designed for today’s data-driven workplace. It combines the power of generative AI with unparalleled security features to offer precise, efficient search capabilities without compromising the privacy of your data. With Seraf, your team can instantly a

Read more about Seraf

Users also considered
OpenText Communications logo

Modern archiving, built for compliance Simplify oversight wi

learn more
Modern archiving, built for compliance
Simplify oversight with an intelligent archiving solution for business communications.

Read more about OpenText Communications

Users also considered
Moveo.AI logo

Power the Toughest Conversations

learn more
Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

Read more about Moveo.AI

Users also considered
virsaic logo

Customer experience management platform

learn more
virsaic is an all-in-one customer experience management (CXM) platform and digital ecosystem that provides multiple capabilities to manage customer communications and digital interactions across all channels and devices, outbound and inbound, especially in highly regulated markets.

Read more about virsaic

Users also considered
ClientZen logo

Customer Feedback Software, AI, Sentiment Analysis, VOC.

learn more
ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring.

Read more about ClientZen

Users also considered
TCS Customer Intelligence & Insights logo

Cloud-based tool for customer data management.

learn more
TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions.

Read more about TCS Customer Intelligence & Insights

Users also considered
Twixor logo

Customer communications management software

learn more
Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

Read more about Twixor

Users also considered
SurveySensum logo

SurveySensum is a leading customer feedback platform.

learn more
SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

Read more about SurveySensum

Users also considered
Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

learn more
Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

Read more about Softdial Contact Center

Users also considered
Uptok logo

Offer video sessions on Shopify and other eCommerce stores

learn more
Face-to-face video sessions with high-intent shoppers on your e-commerce store. Conduct demos, suggest products and offer discounts seamlessly with our Shopify app. The session stays connected from page to page. Ensures maximum face time between your salespeople and the most active shoppers.

Read more about Uptok

Users also considered
Payemoji logo

OMNI Channel Messaging Service

learn more
Innovative software service helps businesses better engage with customers through real-time messaging apps

Read more about Payemoji

Users also considered
AlphaChat logo

Conversational AI platform with virtual assistants

learn more
AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

Read more about AlphaChat

Users also considered
Lumavate logo

Low-code mobile app platform for marketers

learn more
Lumavate is a low-code mobile app development platform for marketers across a range of industries, including entertainment, healthcare, retail, financial services and manufacturing. Lumavate enables marketers to quickly design, build, publish and manage mobile apps on their own.

Read more about Lumavate

Users also considered
Gleantap logo

Customer engagement platform for e-commerce & hospitality

learn more
Gleantap is a customer engagement and loyalty software with the aim of helping businesses to retain customers through SMS, push notifications & email campaigns

Read more about Gleantap

Users also considered
MarketSurge logo

All in one lead management software

learn more
MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

Read more about MarketSurge

Users also considered
Support.cc logo

provide best customer service

learn more
Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

Read more about Support.cc

Users also considered
appICE logo

Mobile marketing automation platform

learn more
appICE is a full-stack solution consisting of powerful customer analytics, cross-channel engagement across multiple channels like email, push, in-app, SMS, WhatsApp, and LinkedIn, and AI-driven personalization.

Read more about appICE

Users also considered
Whisbi logo

The power of Live Engagement

learn more
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

Read more about Whisbi

Users also considered
Coupontools logo

Mobile Marketing

learn more
Coupontools is a digital platform for businesses to create, distribute and track digital coupons. It offers customization, multi-channel distribution, redemption tracking, analytics and security features to optimize coupon campaigns.

Read more about Coupontools

Users also considered
Optify logo

Streamlined coaching management system

learn more
Optify is a streamlined coaching management tool designed to help coaches and clients to collaborate in an efficient and scalable way.

Read more about Optify

Users also considered
Octane AI logo

Conversational AI platform for Shopify merchants

learn more
Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

Read more about Octane AI

Users also considered
Bonder logo

Instant Support

learn more
Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

Read more about Bonder

Users also considered
LiveHelp logo

Live chat platform for customer care & customer engagement

learn more
LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries

Read more about LiveHelp

Users also considered