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Customer Engagement Software for Public Administrations (2026) - Page 3

Last updated: March 2026

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180 software options

Messente logo
Category Leaders

Software for sending SMS, WhatsApp, and Viber messages

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Messente is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Nextiva Contact Center logo
Category Leaders

Omni-Channel Customer Relationship Management

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Nextiva Contact Center is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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SurveyLab logo

Survey software and questionnaire tool

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SurveyLab is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support.

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VideoAsk logo

Get personal with face-to-face interactions: at scale

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VideoAsk is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat.

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Users also considered
Emma by Marigold logo

Multi-channel marketing that works for you.

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Emma by Marigold is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Whatfix logo

Accelerate Digital Adoption

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Whatfix is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat.

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Delighted logo

Cloud-based customer and employee experience platform

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Delighted is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base.

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Users also considered
Mobile Text Alerts logo

#1 SMS Marketing Service for Businesses

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Mobile Text Alerts is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Canny logo

Customer feedback & feature request management

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Canny is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

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Waitwhile logo

Waitlist app & queue management system for every business

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Waitwhile is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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Users also considered
emBlue logo

Integrate channels, become omnichannel

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emBlue is available for Public Administrations and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Jahia logo

Digital experience and content management platform

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Jahia is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Users also considered
Ideagen Collaboration Portal logo

Enterprise Collaboration with Total Control

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Ideagen Collaboration Portal is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Users also considered
Hivebrite logo

Most powerful, all-in-one solution for community engagement.

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Hivebrite is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinklr is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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B2Chat logo

B2Chat Multiagent & MultiChannel

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B2Chat is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support.

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WalkMe logo

Transform the User Experience

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WalkMe is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Users also considered
MeltingSpot logo

Effective Software Adoption. Seamlessly delivered.

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MeltingSpot is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Users also considered
INSIDE logo

Cloud-based visual AI-powered customer engagement solutions.

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INSIDE is available for Public Administrations and offers the following support options: 24/7 (Live rep), Phone Support, Chat, Knowledge Base, FAQs/Forum, Email/Help Desk.

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Users also considered
SendX logo

Affordable Email Marketing Software

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SendX is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Users also considered
Screeb logo

We help companies to (re)connect with their customers

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Screeb is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Users also considered
Community SMS Marketing Platform logo

Two-way texting for personalized 1:1 messaging at scale.

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Community SMS Marketing Platform is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

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LaunchNotes logo

Clear. Strategic. Impactful release notes and product comms.

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LaunchNotes is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, Chat.

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Users also considered
Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Efficy CRM is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat.

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