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Customer Engagement Software for Public Administrations (2026) - Page 2

Last updated: March 2026

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180 software options

Pipefy logo

Design and automate business workflows in minutes.

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Pipefy is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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CustomerHero logo

Online survey creator and feedback collection

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CustomerHero is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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CXone Mpower logo

Cloud-based contact center software

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CXone Mpower is available for Public Administrations and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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XM for Customer Experience logo

Customer experience management (CXM) platform

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XM for Customer Experience is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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Front logo
Category Leaders

AI-enabled customer service platform for collaboration

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Front is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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TapMango logo

Customer Loyalty & Marketing Platform

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TapMango is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Salesforce Marketing Cloud logo

Customer relationship management solution

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Salesforce Marketing Cloud is available for Public Administrations and offers the following support options: Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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ReviewTrackers is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Zoho Campaigns logo
Category Leaders

Simplified email and SMS marketing management software

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Zoho Campaigns is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum.

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Users also considered
Creatio CRM logo

New era CRM to manage all customer and operational workflows

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Creatio CRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Lusha logo

Lead capture and generation solution

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Lusha is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

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Users also considered
Feedier logo

Gamified customer engagement & feedback collection tool

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Feedier is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat.

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Users also considered
Tiledesk logo
Category Leaders

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support.

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Users also considered
Ebsta logo

Customer engagement platform with Chrome extensions

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Ebsta is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Mixpanel logo

Powerful, self-serve product analytics.

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Mixpanel is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support, FAQs/Forum.

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OneSignal logo
Category Leaders

Maximize Engagement. Minimize churn.

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OneSignal is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

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Users also considered
Screencastify logo

Screen record, edit, and share within Chrome browser

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Screencastify is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum.

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Users also considered
Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

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Kommo is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep).

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Users also considered
Bettermode logo

All-in-one community platform for branded communities

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Bettermode is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Users also considered
Vivantio logo

Flexible Software. Focused Service.

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Vivantio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Users also considered
Textla logo

SMS marketing platform for small & medium sized firms

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Textla is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Users also considered
ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk.

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Users also considered
11Sight logo

The shortest path to revenue.

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11Sight is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Chat.

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Users also considered