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App comparison

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Customer Experience

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Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

Read more about Survicate

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Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels.

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on the important review sites with email and text drip campaigns. It monitors reviews across websites, and amplify the best reviews on website and social media channels.

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GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

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Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience!

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Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese.

Read more about Kangaroo

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Improve the UX for your customers by providing them with a registration system that’s fast, secure, and easy to use.

Read more about LoginRadius

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Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.

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Create experiences customers love with AI-powered surveys & analytics. Quickly gather and analyze feedback using NPS®, CSAT, and VoC programs to identify opportunities for improvement. Integrate insights with 200+ business tools like Salesforce and Tableau, empowering teams to take action.

Read more about SurveyMonkey

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

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Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

Read more about Freshdesk Omni

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LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

Read more about LiveChat

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Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience.

Read more about Bookafy

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involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

Read more about Involve.me

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

Read more about Broadly

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Related categories

Contact Management

Customer Success

Client Onboarding

Customer Journey Mapping Tools

Customer Retention